![[Featured image] An RPA developer at a computer thinks about ways to improve customer service with a bot.](https://images.ctfassets.net/wp1lcwdav1p1/1HM5bvLRFx2E1sJmkEhO6W/d5e0b63afd34161cf1060d691e93c993/GettyImages-2203360195.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
What Is an RPA Developer?
Discover the impact of robotics process automation (RPA), and learn about the growing need for RPA developers to help organizations optimize efficiency and automate repetitive tasks.
May 23, 2025
Article
IT Support
Explore the key skills and qualifications needed for a career in information technology. Learn how professionals in roles such as IT support specialist play a crucial part in keeping organizational technology systems running smoothly.
![[Video thumbnail] Unlock Enterprise IT Tools: Microsoft IT Support](https://images.ctfassets.net/wp1lcwdav1p1/3FFbRg2lj8ZY7DLkjez1bm/f68111daf38617bf1d10e5424946a338/RC_Chelsea-Top-Tools-Microsoft-Thumbnail.png?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Video thumbnail] Retail to Logistics: IBM IT Support Skills for Every Industry](https://images.ctfassets.net/wp1lcwdav1p1/7ihusUyOr6yxkY85sX3O2Z/807ce7bd48131ce1099089f5d023f165/RC_Chelsea_-_360_Professional_IBM_IT_Support_-_Thumbnail.png?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
Explore popular IT support courses
Status: Free Trial
Status: AI skills
Skills you'll gain: Computer Networking, Package and Software Management, Network Troubleshooting, Systems Administration, Cloud Infrastructure, IT Infrastructure, Information Systems Security, TCP/IP, Network Security, File Systems, Microsoft Windows, Computer Security, Network Architecture, Application Security, Desktop Support, Computer Hardware, Technical Support, Interviewing Skills, Applicant Tracking Systems, Professional Development
Status: Free Trial
Skills you'll gain: Desktop Support, Computer Hardware, Technical Support, Software Installation, Help Desk Support, Technical Documentation, Hardware Troubleshooting, Software Documentation, Customer Support, End User Training and Support, Computer Networking, Information Technology, Computer Architecture, Technical Communication, Linux, Microsoft Windows
Status: Free Trial
Status: AI skills
Microsoft
Skills you'll gain: Microsoft 365, Network Security, Business Software, Computer Hardware, Cybersecurity, Desktop Support, Virtual Private Networks (VPN), Network Troubleshooting, Technical Support, Hardware Troubleshooting, Hardware Architecture, Generative AI, Operating Systems, Collaborative Software, System Support, Network Protocols, TCP/IP, Application Security, Microsoft Teams, Cloud Computing
![[Video thumbnail] 8 Entry IT Jobs To Consider](https://images.ctfassets.net/wp1lcwdav1p1/1aebOcazKnXEQIlAf6aQ5L/48b344ba98348c6c6defa165182fd229/8_Entry_Level_IT_Jobs_To_Consider.png?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Video thumbnail] Google vs. Microsoft vs. IBM](https://images.ctfassets.net/wp1lcwdav1p1/2STZZFJCVl9bMBxk5Eaymf/3311fddbdfd29ba7c325fbc2751f8959/RC_Chelsea_-_Comparison_IT_Support_-_Thumbnail.png?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Video thumbnail] From Office Administrator to IT Problem Solver: Google IT Support Skills](https://images.ctfassets.net/wp1lcwdav1p1/2wrHW6ZMorMhKGC3R8WEdI/edefc61e752e6172610fc03ea8528ed7/maxresdefault__11___1_.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Video thumbnail] 3 Ways Professionals Can Start Using Generative AI Right Now](https://images.ctfassets.net/wp1lcwdav1p1/70yS60bBkT96Gr7HBkfCMn/1e56442bfac7f8bc74c926966a72272a/3_Ways_IT_Professionals_Can_Start_Using_Generative_AI_Right_Now_-_Thumbnail.png?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Video thumbnail] Practical IT Support Skills for Any Industry: Learn with IBM](https://images.ctfassets.net/wp1lcwdav1p1/6il3SKWcO2MeHyWb4P7lpn/77a6262b3626c9af35a4a768ff430e93/RC_Chelsea_-_Top_Skills_IBM_IT_Support_-_Thumbnail.png?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Video thumbnail] Microsoft IT Support Specialist Professional Certificate](https://images.ctfassets.net/wp1lcwdav1p1/1UTvQc1cOHh2wmp1wN5jvk/bb37665eb2c17d71163b395afe7fe377/RC_Chelsea_-_Overview_Microsoft_IT_Support_-_Thumbnail.png?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Video thumbnail] IBM Support Professional Certificate](https://images.ctfassets.net/wp1lcwdav1p1/5LCSMm7wau8zfA9ztBgvqn/6555f43c8ff396b1221f02b93263f490/RC_Chelsea_-_Overview_IBM_IT_Support_-_Thumbnail.png?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Video thumbnail] Essential IT Skills for Beginners: Launch Your Career with Google](https://images.ctfassets.net/wp1lcwdav1p1/2V8jhGLnynyYUPRZet2G9c/c33bd298e0e962174033d4f9f34db70f/RC_Chelsea_-_Top_Skills_Google_IT_Support_-_Alternate-Title_-_Thumbnail.png?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Feature Image] An aspiring developer researches tech stack uses and components as part of their coursework.](https://images.ctfassets.net/wp1lcwdav1p1/4OHqP6WzKefTA8f0vq3Ozb/8225b22e219b13052c9f81262589d740/GettyImages-1395917864.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
In today's data-driven world, professionals skilled in IT disciplines are in high demand across many industries. A career in this fast-growing field provides opportunities to use technical skills to drive meaningful business impact. Explore the diverse career paths, essential skills, and job types within IT to start your journey in this exciting and rewarding domain.
Interested in entry-level IT? Find out more about what information technology is and common entry-level roles.
Interested in CompTIA A+? Read about the CompTIA A+ certification, and explore other certifications for IT professionals.
Interested in solutions and support? Dive into a solutions engineer's daily work and learn more about what a technical support engineer does.
Ready to start learning? Explore our catalog of IT support, CompTIA A+, and technical support courses for beginners and experienced professionals.
