![[Featured image] An RPA developer at a computer thinks about ways to improve customer service with a bot.](https://images.ctfassets.net/wp1lcwdav1p1/1HM5bvLRFx2E1sJmkEhO6W/d5e0b63afd34161cf1060d691e93c993/GettyImages-2203360195.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
What Is an RPA Developer?
Discover the impact of robotics process automation (RPA), and learn about the growing need for RPA developers to help organizations optimize efficiency and automate repetitive tasks.
May 23, 2025
Article
IT Support
Explore the key skills and qualifications needed for a career in information technology. Learn how professionals in roles such as IT support specialist play a crucial part in keeping organizational technology systems running smoothly.
![[Video thumbnail] Unlock Enterprise IT Tools: Microsoft IT Support](https://images.ctfassets.net/wp1lcwdav1p1/3FFbRg2lj8ZY7DLkjez1bm/f68111daf38617bf1d10e5424946a338/RC_Chelsea-Top-Tools-Microsoft-Thumbnail.png?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Video thumbnail] Retail to Logistics: IBM IT Support Skills for Every Industry](https://images.ctfassets.net/wp1lcwdav1p1/7ihusUyOr6yxkY85sX3O2Z/807ce7bd48131ce1099089f5d023f165/RC_Chelsea_-_360_Professional_IBM_IT_Support_-_Thumbnail.png?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
Explore popular IT support courses
Status: Free Trial
Skills you'll gain: Cloud Computing Architecture, Technical Support, Technical Support and Services, Cloud Services, Peripheral Devices, Cybersecurity, Computing Platforms, Hardware Troubleshooting, IT Service Management, Cloud Security, Network Troubleshooting, Desktop Support, Cloud Platforms, Data Storage, Software Development Life Cycle, Cyber Attacks, Cloud Computing, Professional Networking, Information Technology, Customer Service
Status: Free Trial
Status: AI skills
Skills you'll gain: Computer Networking, Package and Software Management, Network Troubleshooting, Systems Administration, Cloud Infrastructure, IT Infrastructure, Information Systems Security, TCP/IP, Network Security, File Systems, Microsoft Windows, Computer Security, Network Architecture, Application Security, Desktop Support, Computer Hardware, Technical Support, Interviewing Skills, Applicant Tracking Systems, Professional Development
Status: Free Trial
Johns Hopkins University
Skills you'll gain: Medical Privacy, Electronic Medical Record, Telehealth, Patient Safety, Health Technology, Health Information Management, Medical Equipment and Technology, Security Awareness, Cloud Security, Personally Identifiable Information, Encryption, Desktop Support, End User Training and Support, Health Care, Technical Support and Services, Decision Support Systems, Health Care Procedure and Regulation, Help Desk Support, Technical Support, Customer Support
![[Video thumbnail] 8 Entry IT Jobs To Consider](https://images.ctfassets.net/wp1lcwdav1p1/1aebOcazKnXEQIlAf6aQ5L/48b344ba98348c6c6defa165182fd229/8_Entry_Level_IT_Jobs_To_Consider.png?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Video thumbnail] Google vs. Microsoft vs. IBM](https://images.ctfassets.net/wp1lcwdav1p1/2STZZFJCVl9bMBxk5Eaymf/3311fddbdfd29ba7c325fbc2751f8959/RC_Chelsea_-_Comparison_IT_Support_-_Thumbnail.png?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Video thumbnail] From Office Administrator to IT Problem Solver: Google IT Support Skills](https://images.ctfassets.net/wp1lcwdav1p1/2wrHW6ZMorMhKGC3R8WEdI/edefc61e752e6172610fc03ea8528ed7/maxresdefault__11___1_.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Video thumbnail] 3 Ways Professionals Can Start Using Generative AI Right Now](https://images.ctfassets.net/wp1lcwdav1p1/70yS60bBkT96Gr7HBkfCMn/1e56442bfac7f8bc74c926966a72272a/3_Ways_IT_Professionals_Can_Start_Using_Generative_AI_Right_Now_-_Thumbnail.png?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Video thumbnail] Practical IT Support Skills for Any Industry: Learn with IBM](https://images.ctfassets.net/wp1lcwdav1p1/6il3SKWcO2MeHyWb4P7lpn/77a6262b3626c9af35a4a768ff430e93/RC_Chelsea_-_Top_Skills_IBM_IT_Support_-_Thumbnail.png?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Video thumbnail] Microsoft IT Support Specialist Professional Certificate](https://images.ctfassets.net/wp1lcwdav1p1/1UTvQc1cOHh2wmp1wN5jvk/bb37665eb2c17d71163b395afe7fe377/RC_Chelsea_-_Overview_Microsoft_IT_Support_-_Thumbnail.png?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Video thumbnail] IBM Support Professional Certificate](https://images.ctfassets.net/wp1lcwdav1p1/5LCSMm7wau8zfA9ztBgvqn/6555f43c8ff396b1221f02b93263f490/RC_Chelsea_-_Overview_IBM_IT_Support_-_Thumbnail.png?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Video thumbnail] Essential IT Skills for Beginners: Launch Your Career with Google](https://images.ctfassets.net/wp1lcwdav1p1/2V8jhGLnynyYUPRZet2G9c/c33bd298e0e962174033d4f9f34db70f/RC_Chelsea_-_Top_Skills_Google_IT_Support_-_Alternate-Title_-_Thumbnail.png?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Feature Image] An aspiring developer researches tech stack uses and components as part of their coursework.](https://images.ctfassets.net/wp1lcwdav1p1/4OHqP6WzKefTA8f0vq3Ozb/8225b22e219b13052c9f81262589d740/GettyImages-1395917864.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
In today's data-driven world, professionals skilled in IT disciplines are in high demand across many industries. A career in this fast-growing field provides opportunities to use technical skills to drive meaningful business impact. Explore the diverse career paths, essential skills, and job types within IT to start your journey in this exciting and rewarding domain.
Interested in entry-level IT? Find out more about what information technology is and common entry-level roles.
Interested in CompTIA A+? Read about the CompTIA A+ certification, and explore other certifications for IT professionals.
Interested in solutions and support? Dive into a solutions engineer's daily work and learn more about what a technical support engineer does.
Ready to start learning? Explore our catalog of IT support, CompTIA A+, and technical support courses for beginners and experienced professionals.
