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Explore the Customer Journey Course Catalog
Skills you'll gain: Product Support, End User Training and Support, Help Desk Support, Technical Support, Technical Support and Services, Service Level, Cloud Services, Cloud Solutions, Issue Tracking, Technical Communication, Information Privacy, Personally Identifiable Information
Skills you'll gain: Cloud Computing Architecture, Cloud Infrastructure, Cloud Solutions, Cloud Management, Cloud Security, Solution Architecture, Google Cloud Platform, Cloud Computing, Cloud Services, Scalability
Skills you'll gain: Product Support, Help Desk Support, Cloud Management, Technical Support, Service Level, Technical Communication, Cloud Services, Issue Tracking, Data Loss Prevention
Coursera Project Network
Skills you'll gain: User Feedback, Employee Surveys, Customer Insights, Customer experience improvement, Microsoft 365, Market Research, User Research, Target Audience, Key Performance Indicators (KPIs), Data Analysis Software, Marketing
- Status: NewStatus: Free Trial
Skills you'll gain: Data Transformation, Customer Analysis, Data Analysis, Customer Data Management, MongoDB, Data Processing, Data Validation, Financial Data, Data Import/Export, Data Pipelines, Data Integration, Development Environment
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Product Improvement, Customer Insights, Customer Analysis, Generative AI, Customer Data Management, Marketing Analytics, Web Analytics, Analytics, Management Reporting, Product Management, Data Analysis, Dashboard, Data Collection, Performance Metric
- Status: Preview
Skills you'll gain: Google Cloud Platform, Cloud Solutions, Identity and Access Management, Cloud Computing, Cloud Engineering, Cloud Infrastructure, Cloud Applications, Cloud Storage
- Status: Preview
Universiteit Leiden
Skills you'll gain: Anatomy, Medical Imaging, Pathology, Patient Evaluation, Obstetrics And Gynecology, General Medicine, Surgery, Visualization (Computer Graphics), Medical Terminology, Scientific Visualization
Skills you'll gain: Google Cloud Platform, Applied Machine Learning, Big Data, Jupyter, Cloud Applications, Text Mining, Statistical Reporting, Machine Learning, SQL
Coursera Project Network
Skills you'll gain: ChatGPT, Prompt Engineering, OpenAI, Artificial Intelligence, Customer Service, Application Programming Interface (API), User Flows, Test Case, Python Programming, Development Environment, E-Commerce, Debugging
- Status: Free Trial
Salesforce
Skills you'll gain: Sales Process, Sales, Salesforce, Sales Operations, Customer Relationship Management, B2B Sales, Data Management, Customer Data Management, Databases, Business-To-Consumer
- Status: Preview
Yale University
Skills you'll gain: Ancient History, World History, European History, Cultural Diversity, Art History, Liberal Arts, Storytelling, Higher Education
In summary, here are 10 of our most popular customer journey courses
- Google Cloud Customer Care Fundamentals-Português Brasileiro: Google Cloud
- Preparing for Your Cloud Architect Journey - 日本語版: Google Cloud
- Google Cloud Customer Care Fundamentals - Bahasa Indonesia: Google Cloud
- Create a Customer Service Survey in Microsoft Forms: Coursera Project Network
- PyMongo Case Study - Aggregating Customer Data of a Bank: EDUCBA
- GenAI for Customer Analytics and Insights with JUNE: Coursera Instructor Network
- Preparing for Your Associate Cloud Engineer Journey 日本語版: Google Cloud
- Anatomy of the Abdomen and Pelvis; a journey from basis to clinic. : Universiteit Leiden
- Analyze Customer Reviews with Gemini Using Python Notebooks: Google Cloud
- Customer Service with Python: Build a Chatbot using ChatGPT: Coursera Project Network