Skills you'll gain: Endpoint Security, Security Information and Event Management (SIEM), Zero Trust Network Access, Cybersecurity, Cyber Threat Intelligence, Threat Modeling, Security Engineering, Continuous Monitoring, IT Security Architecture, Threat Detection, Incident Response, Malware Protection, Automation, Data Lakes

Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing

Skills you'll gain: User Feedback, Employee Surveys, Customer Insights, Customer experience improvement, Microsoft 365, Market Research, User Research, Target Audience, Key Performance Indicators (KPIs), Data Analysis Software, Marketing

Skills you'll gain: Gmail, Google Workspace, Generative AI, AI Personalization

Skills you'll gain: Customer Retention, Loyalty Programs, Brand Loyalty, Customer Relationship Management, Customer Insights, Marketing Analytics, Customer Acquisition Management, Marketing Effectiveness, Customer Engagement, Marketing Strategies, Return On Investment, Growth Strategies

Skills you'll gain: Competitive Analysis, Value Propositions, Target Market, Product Improvement, Product Management, User Experience, Product Development, Product Design, Product Strategy, New Product Development, Customer Analysis, Market Analysis, User Feedback, Product Testing, Lean Methodologies, Ideation

Skills you'll gain: Prompt Engineering, Infrastructure as Code (IaC), Amazon CloudWatch, Application Deployment, Amazon Elastic Compute Cloud, CI/CD, AWS CloudFormation, Unit Testing, Continuous Deployment, Amazon Web Services, Continuous Integration, DevOps, Generative AI, Data Ethics, DevSecOps, Cloud Applications, Code Review, Serverless Computing, Containerization, Data Analysis

Skills you'll gain: Product Knowledge, Language Learning, English Language, Customer Service, Retail Sales, Customer Inquiries, Customer Complaint Resolution, Telephone Skills, Vocabulary, Writing, Verbal Communication Skills, Oral Comprehension, Business Writing, Oral Expression, Grammar, Communication

Skills you'll gain: Peer Review, Setting Appointments, Language Learning, Oral Expression, Hotels and Accommodations, Presentations, Verbal Communication Skills, Cultural Sensitivity, Video Production, Greeting Customers, Cultural Diversity, Language Competency, Travel Arrangements, Telephone Skills, Business Communication, Vocabulary, Scheduling, Oral Comprehension, Hospitality, Business Correspondence

Skills you'll gain: Language Learning, Cultural Sensitivity, Cultural Diversity, Oral Comprehension, Greeting Customers, Vocabulary, Oral Expression, Communication

Skills you'll gain: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, ChatGPT, Customer Service, Personalized Service, Customer experience improvement, Artificial Intelligence, Customer Insights, Workflow Management, Automation, Business Ethics, Natural Language Processing

Skills you'll gain: Operations Management, Process Design, Operational Excellence, Business Operations, Manufacturing Operations, Operational Efficiency, Supply Chain Systems, Organizational Strategy, Production Management, Process Analysis, Business Strategy, Customer Analysis, Market Analysis