Skills you'll gain: AI Personalization, Generative AI, Customer Support, Call Center Experience, Personalized Service, Customer Service, Customer experience improvement, Client Support, ChatGPT, Data Ethics, Business Process Automation, Self Service Technologies, Customer Insights, Customer Engagement, Customer experience strategy (CX), Automation, Prompt Engineering, Artificial Intelligence, Compliance Training, Operational Efficiency

Skills you'll gain: Loyalty Programs, AI Personalization, Augmented and Virtual Reality (AR/VR), Brand Loyalty, Digital Assets, Customer Engagement, Customer Retention, Predictive Analytics, Digital Media Strategy, Marketing Analytics, Marketing Strategies, Revenue Management, Brand Marketing, Customer experience improvement, Forecasting, Artificial Intelligence, Media Planning, Marketing Budgets, Media Relations, Price Negotiation

Skills you'll gain: TikTok, Content Performance Analysis, Content Creation, Content Strategy, Social Media, Marketing Analytics, Product Promotion, Data-Driven Decision-Making, Key Performance Indicators (KPIs), Live Streaming, Revenue Management, Brand Marketing, E-Commerce

Skills you'll gain: AI Personalization, Customer Engagement, Augmented and Virtual Reality (AR/VR), Content Creation, Digital Media Strategy, Web Content, Media Production, Media Strategy, Revenue Management, Media and Communications, Brand Management, Social Media, Community Organizing, Innovation, E-Commerce, Social Media Strategy, Data-Driven Decision-Making, Video Production, User Centered Design, Game Theory

Skills you'll gain: Storytelling, Social Media, Social Media Marketing, Social Media Strategy, Media Relations, Content Strategy, Content Creation, Paid media, Advertising, Brand Management, Strategic Partnership, Strategic Communication, Video Production, Target Audience, Revenue Management, Negotiation, Target Market, Community Development, Crisis Management, Planning

Skills you'll gain: Microsoft 365, Generative AI, Data Storage Technologies, Cybersecurity, Productivity Software, Computer Systems, Microsoft Teams, Security Strategy, Collaborative Software, Network Security, Network Protocols, Cloud Security, Microsoft Power Automate/Flow, Application Security, Data Storage, Business Software, Network Monitoring, Computer Networking, Computer Hardware, Cloud Computing

Skills you'll gain: Prompt Engineering, Generative AI, Email Marketing, Artificial Intelligence, Ideation, Presentations, Business Analysis, Innovation, Automation, Digital Transformation

Skills you'll gain: Process Analysis, Business Process Modeling, Process Mapping, Process Optimization, Process Improvement, Business Process Management, SAP Applications, Gap Analysis, Workflow Management, Data-Driven Decision-Making, Root Cause Analysis, Key Performance Indicators (KPIs), Data Visualization, ChatGPT

Skills you'll gain: Salesforce, Systems Integration, Sales Operations, Performance Reporting, Compliance Management, Sales Enablement, Contract Management, Workflow Management, Customer Relationship Management (CRM) Software, Revenue Management, Process Design, Document Management, Analytics, Configuration Management, Automation

Skills you'll gain: Media and Communications, Intellectual Property, Journalism, Media Strategy, Media Production, Media Relations, Content Creation, Digital Media Strategy, Advertising, Brand Management, Social Media Marketing, Video Production, Storytelling, Social Media Campaigns, Social Media, Revenue Management, Public Relations, Digital Marketing, Crisis Management, Communication Strategies

Skills you'll gain: Process Optimization, Collaborative Software

Skills you'll gain: TikTok, Content Creation, Content Strategy, Content Marketing, Social Media Strategy, Social Media, Drive Engagement, Target Audience