Skills you'll gain: Customer experience strategy (CX), Customer Engagement, Self Service Technologies, Customer Insights, Customer Data Management, Predictive Analytics, Artificial Intelligence, Return On Investment, Persona Development, Data-Driven Decision-Making, Generative AI

Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, Data Ethics, OpenAI, Artificial Intelligence, Governance, Data Governance, Artificial Intelligence and Machine Learning (AI/ML), Governance Risk Management and Compliance, Compliance Management, Ethical Standards And Conduct, Large Language Modeling, Agentic systems, Strategic Thinking, Business Strategies, Machine Learning, Business Ethics, Risk Management, Project Management

Skills you'll gain: Business Process Modeling, Business Process Management, Business Process Automation, Generative AI, Process Design, Generative AI Agents, Process Analysis, User Story, Product Roadmaps, Workflow Management, Product Management, ChatGPT, Process Improvement, Process Optimization, Corporate Sustainability, Prompt Engineering, Artificial Intelligence, Sustainability Reporting, Business Strategy, Data Strategy

Skills you'll gain: Interviewing Skills, Active Listening, Management Training And Development, Recruitment, Performance Appraisal, Job Analysis, Data-Driven Decision-Making, Diversity and Inclusion

Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, Agentic systems, OpenAI, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Large Language Modeling, Governance, Business Strategy, Decision Making

Skills you'll gain: Stakeholder Engagement, Stakeholder Management, Procurement, Contract Management, Request for Proposal, Purchasing, Vendor Contracts, Project Management Institute (PMI) Methodology, Vendor Management, Strategic Sourcing, Decision Making, Communication Strategies

Skills you'll gain: Cost Estimation, Project Planning, Work Breakdown Structure, Cost Management, Project Controls, Project Schedules, Project Scoping, Estimation, Scheduling, Project Management, Scope Management, Timelines, Budgeting, Variance Analysis, Network Analysis

Skills you'll gain: Business Writing, Concision, Data Storytelling, Customer Insights, Data Visualization, Storytelling, Sales Strategy, Writing, Writing and Editing, Technical Writing, Sales Presentation, Communication, Business Communication, Persuasive Communication, Sales, Data Visualization Software, Technical Communication, Communication Strategies, Marketing Communications, Active Listening

Skills you'll gain: Requirements Elicitation, Business Analysis, Product Roadmaps, Business Requirements, Business Process Modeling, Timelines, Project Management Software, Agile Project Management, Needs Assessment, Stakeholder Engagement

Skills you'll gain: Artificial Intelligence, Data Ethics, Strategic Thinking, Business Strategies, Business Process Automation, Artificial Neural Networks, Machine Learning, Technology Strategies, Decision Making, Deep Learning, Generative AI, Risk Analysis, Ethical Standards And Conduct, Reinforcement Learning

Skills you'll gain: Project Management Institute (PMI) Methodology, Project Management Life Cycle, Project Management, Agile Methodology, Agile Project Management, Waterfall Methodology, Organizational Structure

Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, Data Ethics, Artificial Intelligence, Large Language Modeling, Product Management, Technical Writing, Business Ethics, Stakeholder Engagement, Image Analysis, Content Creation, Virtual Environment