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    • Customer Journey

    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • Status: New
      New
      P

      Packt

      5S - Become a Certified 5S Specialist

      Skills you'll gain: Performance Improvement, Performance Measurement, Customer experience improvement, Culture Transformation, Program Implementation, Key Performance Indicators (KPIs), Cleanliness, Workflow Management, Auditing

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI for Project Managers

      Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, OpenAI, Project Management, Workflow Management, Large Language Modeling, Project Management Life Cycle, Team Building, Project Planning, Microsoft Copilot, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Project Documentation, Content Creation, Risk Management, Business Ethics, IBM Cloud, Machine Learning

      4.7
      Rating, 4.7 out of 5 stars
      ·
      8.5K reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Digital Marketing

      Skills you'll gain: Data Storytelling, Marketing Analytics, Keyword Research, Email Marketing, Customer experience strategy (CX), Google Analytics, Search Engine Marketing, Marketing Communications, Digital Marketing, Analytics, Digital Media Strategy, Content Marketing, Online Advertising, Web Analytics and SEO, Marketing, Web Analytics, Search Engine Optimization, Marketing Strategies, Data Analysis, Data Visualization

      4.7
      Rating, 4.7 out of 5 stars
      ·
      23K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Marketing in a Digital World

      Skills you'll gain: Digital Marketing, Marketing, Marketing Strategies, MarTech, Digital Transformation, Digital Advertising, Price Negotiation, Consumer Behaviour, Product Development, Product Promotion, Innovation, Customer Engagement, Retail Store Operations

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      17K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Preparing for Google Cloud Certification: Cloud Security Engineer

      Skills you'll gain: Application Performance Management, Distributed Denial-Of-Service (DDoS) Attacks, Google Cloud Platform, Kubernetes, Cloud Infrastructure, Identity and Access Management, Data Loss Prevention, Load Balancing, System Monitoring, Prompt Engineering, Network Monitoring, Containerization, Cloud Computing Architecture, Network Architecture, Role-Based Access Control (RBAC), Network Security, OAuth, Network Routing, Cloud Security, Virtual Private Networks (VPN)

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      50K reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Security in Google Cloud

      Skills you'll gain: Google Cloud Platform, Cloud Infrastructure, Identity and Access Management, Data Loss Prevention, Distributed Denial-Of-Service (DDoS) Attacks, Prompt Engineering, Kubernetes, Cloud Security, Containerization, OAuth, Cloud Storage, Cloud Services, Application Deployment, Virtual Machines, Security Controls, Cloud Computing, Application Development, Threat Management, Application Security, Data Security

      4.7
      Rating, 4.7 out of 5 stars
      ·
      49K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Preparing for Google Cloud Certification: Cloud Network Engineer

      Skills you'll gain: Application Performance Management, Distributed Denial-Of-Service (DDoS) Attacks, Google Cloud Platform, Cloud Infrastructure, Load Balancing, System Monitoring, Prompt Engineering, Kubernetes, Network Performance Management, Network Monitoring, Containerization, Cloud Computing Architecture, Network Architecture, Network Security, Cloud Storage, Cloud Services, Identity and Access Management, Network Routing, Virtual Private Networks (VPN), Network Troubleshooting

      4.7
      Rating, 4.7 out of 5 stars
      ·
      50K reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      Shopify eCommerce Ads Masterclass: Targeting & Production

      Skills you'll gain: Copywriting, Facebook, Persona Development, Target Audience, Advertising Campaigns, Digital Advertising, Social Media Campaigns, Online Advertising, Customer Analysis, Advertising, Marketing Materials, Customer Insights, Content Creation, Video Production

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Entrepreneurship: Launching an Innovative Business

      Skills you'll gain: Customer Analysis, Commercialization, Business Modeling, Strategic Decision-Making, Innovation, Entrepreneurship, Entrepreneurial Finance, Market Opportunities, Business Planning, New Product Development, Sales Strategy, Sales Pipelines, Ideation, Sales Presentation, Product Development, Team Building, Business Strategies, Design Thinking, Capital Markets, Finance

      4.6
      Rating, 4.6 out of 5 stars
      ·
      2.3K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Simplilearn

      Requirement Gathering and Analysis with GenAI Training

      Skills you'll gain: Requirements Analysis, Generative AI, Prompt Engineering, Software Design Documents, Requirements Elicitation, User Story, Operational Efficiency, Prioritization, Customer Insights, Language Interpretation, Translation, and Studies

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Meta

      Meta React Native

      Skills you'll gain: React Native, Jest (JavaScript Testing Framework), Version Control, UI/UX Research, Usability Testing, Unix Commands, Restful API, Git (Version Control System), Persona (User Experience), GitHub, Interaction Design, User Experience Design, SQL, User Interface and User Experience (UI/UX) Design, User Interface (UI), User Experience, Mobile Development, React.js, Web Development Tools, Javascript

      4.6
      Rating, 4.6 out of 5 stars
      ·
      11K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Entrepreneurship

      Skills you'll gain: Growth Strategies, Key Performance Indicators (KPIs), Entrepreneurial Finance, Entrepreneurship, Digital Marketing, Business Valuation, Sales Presentation, Market Opportunities, Proposal Development, Customer Acquisition Management, Peer Review, Branding, Lean Methodologies, Business Metrics, Marketing Strategies, Financial Analysis, Product Development, Due Diligence, Presentations, Finance

      4.8
      Rating, 4.8 out of 5 stars
      ·
      5.6K reviews

      Beginner · Specialization · 3 - 6 Months

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    In summary, here are 10 of our most popular customer journey courses

    • 5S - Become a Certified 5S Specialist: Packt
    • Generative AI for Project Managers: IBM
    • Digital Marketing: University of Illinois Urbana-Champaign
    • Marketing in a Digital World: University of Illinois Urbana-Champaign
    • Preparing for Google Cloud Certification: Cloud Security Engineer: Google Cloud
    • Security in Google Cloud: Google Cloud
    • Preparing for Google Cloud Certification: Cloud Network Engineer: Google Cloud
    • Shopify eCommerce Ads Masterclass: Targeting & Production: Skillshare
    • Entrepreneurship: Launching an Innovative Business: University of Maryland, College Park
    • Requirement Gathering and Analysis with GenAI Training: Simplilearn

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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