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    CRM Courses Online

    Explore CRM (Customer Relationship Management) tools and strategies for managing customer interactions. Learn to enhance customer satisfaction and loyalty.

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    Explore the CRM Course Catalog

    • Status: New
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      C

      Coursera Instructor Network

      GenAI for Inside Sales: Crafting Effective Outreach

      Skills you'll gain: Inside Sales, Generative AI Agents, AI Personalization, Sales Development, Sales Process, Sales Enablement, Sales Strategy, Prompt Engineering, ChatGPT, Marketing Automation, HubSpot CRM, Personalized Service, Content Performance Analysis, Workflow Management, Customer Engagement, Customer Relationship Management (CRM) Software, Business Process Automation, Campaign Management, Automation, Analytics

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Loan Officers: Revolutionizing Credit Scoring

      Skills you'll gain: Loan Origination, Lending and Underwriting, Consumer Lending, Commercial Lending, Workflow Management, Generative AI, Regulatory Compliance, Customer Communications Management, Loans, Customer experience improvement, Credit Risk, Document Management, Financial Services, Business Process Automation, Artificial Intelligence, Ethical Standards And Conduct, Risk Management

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      UBITS

      Primeros pasos con Bubble.io: crea una landing page

      Skills you'll gain: Responsive Web Design, User Interface and User Experience (UI/UX) Design, User Experience Design, Web Design, Information Architecture, Content Management, System Configuration, Design Elements And Principles

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      كيفية استعمال التطبيق هبسبوت

      Skills you'll gain: Dashboard, Business Reporting, HubSpot CRM, User Accounts, Customer Relationship Management (CRM) Software, Work Order

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      H

      HubSpot Academy

      Gestión de clientes potenciales con Hubspot

      Skills you'll gain: HubSpot CRM, Lead Generation, Sales Management, Service Level Agreement, Sales Pipelines, Sales Process, Workflow Management, Prospecting and Qualification, Customer Acquisition Management, Marketing Automation, Dashboard, Email Marketing, Performance Measurement, Key Performance Indicators (KPIs), Prioritization

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      Project Management Best Practices using Agile and Scrum

      Skills you'll gain: Sprint Retrospectives, Agile Methodology, Agile Project Management, Change Management, Agile Software Development, Organizational Change, Team Management, Team Building, Leadership Studies, Project Management, Sprint Planning, Communication

      Intermediate · Course · 3 - 6 Months

    • C

      Coursera Project Network

      كيفية استخدام ميل شامب

      Skills you'll gain: Registration, Employee Surveys, Email Marketing, User Feedback, Customer Relationship Management (CRM) Software, Customer Relationship Management, User Accounts

      Beginner · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Commencer avec la messagerie de Facebook pour une entreprise

      Skills you'll gain: Facebook, Social Media Management, Social Media, Customer Service, Customer Relationship Management, Business Communication, Customer Communications Management, Drive Engagement, Business Strategy

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Sales Managers: Data-Driven Sales Forecasting

      Skills you'll gain: Sales Pipelines, Sales Management, Sales Enablement, Sales Process, Sales, Sales Strategy, Customer Engagement, Sales Training, Generative AI Agents, Customer experience improvement, Lead Generation, Forecasting, Business Ethics, Prioritization

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      UBITS

      Negociación y gestión de métricas

      Skills you'll gain: Negotiation, Overcoming Objections, Customer Relationship Management, Sales Management, Rapport Building, Stakeholder Management, Sales, Sales Strategy, Customer Relationship Building, Influencing, Sales Pipelines, Customer experience strategy (CX), Persuasive Communication, Environmental Social And Corporate Governance (ESG), Dashboard

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Informes, paneles y éxito del cliente en Salesforce

      Skills you'll gain: Customer Success Management, Sales Support, Salesforce, Data Visualization, Sales Management, Customer Relationship Management (CRM) Software, Customer Support, Sales Pipelines, Management Reporting, Dashboard, Customer Service, Data-Driven Decision-Making, Business Reporting, Customer Relationship Building

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Sales Reps: Streamlining Lead Qualification

      Skills you'll gain: Sales Strategy, Lead Generation, Prospecting and Qualification, Sales Pipelines, Sales Process, Sales, Sales Management, Data-Driven Decision-Making, Generative AI Agents, Customer Relationship Management (CRM) Software, HubSpot CRM, Business Process Automation, Automation

      Intermediate · Course · 1 - 4 Weeks

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    1…21222324

    In summary, here are 10 of our most popular crm courses

    • GenAI for Inside Sales: Crafting Effective Outreach: Coursera Instructor Network
    • GenAI for Loan Officers: Revolutionizing Credit Scoring: Coursera Instructor Network
    • Primeros pasos con Bubble.io: crea una landing page: UBITS
    • كيفية استعمال التطبيق هبسبوت: Coursera Project Network
    • Gestión de clientes potenciales con Hubspot: HubSpot Academy
    • Project Management Best Practices using Agile and Scrum: Packt
    • كيفية استخدام ميل شامب: Coursera Project Network
    • Commencer avec la messagerie de Facebook pour une entreprise: Coursera Project Network
    • GenAI for Sales Managers: Data-Driven Sales Forecasting: Coursera Instructor Network
    • Negociación y gestión de métricas: UBITS

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