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Results for "customer experience improvement"
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Entrepreneurship, Target Market, Risk Analysis, Market Opportunities, User Feedback, Presentations, New Business Development, Business Development, Market Research, User Research, Product Development, Competitive Analysis, Ideation, Business Analysis, Needs Assessment, Business Modeling, Innovation, Customer Insights, Planning
- Status: Free Trial
University of Virginia
Skills you'll gain: Design Thinking, Innovation, Ideation, Storytelling, Creative Problem-Solving, Market Opportunities, Human Centered Design, New Product Development, Data Visualization, User Experience Design, Strategic Thinking
- Status: Free Trial
Skills you'll gain: Digital Marketing, Customer experience strategy (CX), Marketing Strategy and Techniques, Marketing Channel, Target Audience, Customer Insights, Content Marketing, Persona Development, Performance Metric, E-Commerce, Email Marketing, Social Media Marketing, Customer Communications Management, Business Metrics, Brand Marketing, Search Engine Optimization
- Status: Free Trial
IE Business School
Skills you'll gain: Brand Strategy, Branding, Brand Marketing, Advertising Campaigns, Customer experience strategy (CX), Storytelling, Advertising, Logo Design, Content Marketing, Brand Management, Value Propositions, Brand Awareness, Production Planning, Customer experience improvement, Content Creation, Target Audience, Consumer Behaviour, Journalism, Creativity, Communication
- Status: Free Trial
LearnQuest
Skills you'll gain: User Story, Kanban Principles, Backlogs, Behavior-Driven Development, Scaled Agile Framework, Agile Software Development, Test Driven Development (TDD), Agile Project Management, Cross-Functional Team Leadership, DevSecOps, Project Risk Management, Sprint Planning, DevOps, Agile Methodology, Risk Management, Program Management, Agile Product Development, Management Reporting, Sprint Retrospectives, Scrum (Software Development)
- Status: Free Trial
New York Institute of Finance
Skills you'll gain: Operational Risk, Credit Risk, Risk Management, Risk Modeling, Business Risk Management, Risk Appetite, Risk Management Framework, Risk Mitigation, Operational Analysis, Enterprise Risk Management (ERM), Governance Risk Management and Compliance, Risk Control, Governance, Lending and Underwriting, Derivatives, Capital Markets, Risk Analysis, Portfolio Management, Financial Market, Financial Regulation
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Operations Management, Operational Efficiency, Process Management, Capacity Planning, Process Analysis, Process Improvement, Workflow Management, Continuous Improvement Process, Lean Methodologies, Quality Management, Business Workflow Analysis, Inventory Management System, Process Flow Diagrams, Six Sigma Methodology, Statistical Process Controls, Resource Utilization
- Status: Free Trial
University of Virginia
Skills you'll gain: Technology Strategies, Design Thinking, IT Management, Prototyping, Human Centered Design, Solution Design, Cyber Risk, Customer experience strategy (CX), Business Process, Cybersecurity, Business Metrics, Performance Measurement, Business Strategy, Cost Benefit Analysis, Key Performance Indicators (KPIs), User Feedback, Artificial Intelligence
- Status: Free Trial
Skills you'll gain: Stakeholder Engagement, Business Intelligence, Data Integration, Data Literacy, Business Analytics, Real Time Data, Data Modeling, Data Analysis, Dashboard, Data-Driven Decision-Making, Data Storytelling, Business Metrics
- Status: NewStatus: Preview
Skills you'll gain: Design Research, User Experience, Customer experience improvement
- Status: Free Trial
University of California San Diego
Skills you'll gain: Usability Testing, Design Research, User Experience Design, Interaction Design, Ideation, Experimentation, Design Elements And Principles, User Centered Design, Prototyping, Statistical Hypothesis Testing, Usability, Wireframing, Human Computer Interaction, Human Factors, Statistical Analysis, Collaborative Software, A/B Testing, Telecommuting, R Programming, Storyboarding
- Status: Free Trial
Skills you'll gain: Storyboarding, User Experience Design, Design Reviews, Figma (Design Software), UI/UX Research, Graphic and Visual Design, Wireframing, User Story, Usability Testing, Information Architecture, Mockups, Adobe XD, Ideation, Responsive Web Design, Design Elements And Principles, User Experience, User Research, User Interface and User Experience (UI/UX) Design, Human Factors, User Centered Design
In summary, here are 10 of our most popular customer experience improvement courses
- Entrepreneurship 1: Developing the Opportunity: University of Pennsylvania
- Design Thinking for Innovation: University of Virginia
- Customer Understanding and Digital Marketing Channels: Unilever
- Branding: The Creative Journey: IE Business School
- Scrum Master Certification: LearnQuest
- Risk Management: New York Institute of Finance
- Introduction to Operations Management: University of Pennsylvania
- Customer-Centric IT Strategy: University of Virginia
- Foundations of Business Intelligence: Google
- Mapping the Mission: User Personas & Journey Design in Figma: Coursera