• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Log In
  • Join for Free
    Coursera
    • Browse
    • It Service Management
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "it service management"

    • Status: Free Trial
      Free Trial
      D

      DeepLearning.AI

      Convolutional Neural Networks

      Skills you'll gain: Computer Vision, Image Analysis, Keras (Neural Network Library), Artificial Neural Networks, Deep Learning, Tensorflow, Artificial Intelligence and Machine Learning (AI/ML), Applied Machine Learning, Machine Learning Methods, Data Processing, Algorithms

      4.9
      Rating, 4.9 out of 5 stars
      ·
      43K reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      G

      Google Cloud

      Site Reliability Engineering: Measuring and Managing Reliability

      Skills you'll gain: Site Reliability Engineering, Service Level, DevOps, Application Performance Management, System Monitoring, Continuous Monitoring, Cloud Computing, Risk Management Framework

      4.5
      Rating, 4.5 out of 5 stars
      ·
      944 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      D

      DeepLearning.AI

      Advanced Learning Algorithms

      Skills you'll gain: Decision Tree Learning, Classification And Regression Tree (CART), Data Ethics, Tensorflow, Machine Learning Algorithms, Applied Machine Learning, Machine Learning, Deep Learning, Supervised Learning, Artificial Neural Networks, Random Forest Algorithm, Algorithms, Performance Tuning

      4.9
      Rating, 4.9 out of 5 stars
      ·
      8.1K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      PwC

      Data Analysis and Presentation Skills: the PwC Approach

      Skills you'll gain: Dashboard, Data Visualization, Excel Formulas, Presentations, Interactive Data Visualization, Data Storytelling, Data Presentation, Microsoft PowerPoint, Data Visualization Software, Analytics, Customer Analysis, Business Analytics, Verbal Communication Skills, Data Analysis, Business Intelligence, Microsoft Excel, Data-Driven Decision-Making, Consulting, Data Modeling, Data Cleansing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      11K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Project Execution: Running the Project

      Skills you'll gain: Project Closure, Project Management Life Cycle, Project Controls, Project Management, Project Performance, Quality Management, Team Leadership, Project Documentation, Sprint Retrospectives, Continuous Improvement Process, Risk Management, Quality Assurance and Control, Stakeholder Communications, Data-Driven Decision-Making, Strategic Thinking

      4.8
      Rating, 4.8 out of 5 stars
      ·
      9.7K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      Y

      Yale University

      Connected Leadership

      Skills you'll gain: Systems Thinking, Time Management, Team Building, Action Oriented, Team Leadership, Team Management, Strategic Leadership, Complex Problem Solving, Critical Thinking and Problem Solving, Leadership, Visionary, Leadership and Management, Personal Development, Planning, Emotional Intelligence, Self-Awareness, Goal Setting, Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      720 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      R

      Rutgers the State University of New Jersey

      Supply Chain Excellence

      Skills you'll gain: Logistics, Logistics Management, Supply Chain Management, Transportation Management, Warehouse Management, Supply Chain Planning, Materials Management, Inventory Management System, Manufacturing Operations, Supply Chain, Organizational Change, Strategic Sourcing, Business Operations, Supply Chain Systems, Operations Management, Transportation Operations, Forecasting, Procurement, Financial Analysis, Warehouse Operations

      4.7
      Rating, 4.7 out of 5 stars
      ·
      547 reviews

      Advanced · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Master Microsoft Office 365 and Power Platform

      Skills you'll gain: Prompt Engineering, Microsoft PowerPoint, Microsoft Power Platform, Microsoft Copilot, Microsoft Power Automate/Flow, Microsoft 365, Microsoft Word, Microsoft Excel, Power BI, Spreadsheet Software, Collaborative Software, Excel Formulas, Data Visualization, Presentations, Data Integration, Dashboard, Business Intelligence, Microsoft Azure, Business Process Automation, Data Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      6.1K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      M

      Meta

      Meta iOS Developer

      Skills you'll gain: React Native, Apple Xcode, Version Control, iOS Development, Unix Commands, Swift Programming, User Interface and User Experience (UI/UX) Design, User Research, UI/UX Research, Git (Version Control System), Usability Testing, React.js, User Experience Design, Core Data (Software), GitHub, Interaction Design, Jest (JavaScript Testing Framework), Apple iOS, Data Structures, Javascript

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      8.2K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM Data Warehouse Engineer

      Skills you'll gain: Data Warehousing, IBM Cognos Analytics, Dashboard, SQL, Data Visualization, Linux Commands, Database Administration, IBM DB2, Bash (Scripting Language), Data Pipelines, Interactive Data Visualization, Data Presentation, Apache Airflow, Database Design, MySQL, Database Management, Database Architecture and Administration, Extract, Transform, Load, Relational Databases, Big Data

      4.7
      Rating, 4.7 out of 5 stars
      ·
      6.3K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      N

      New York Institute of Finance

      Operational Risk Management: Frameworks & Strategies

      Skills you'll gain: Operational Risk, Risk Management Framework, Risk Management, Business Risk Management, Risk Appetite, Operational Analysis, Governance Risk Management and Compliance, Enterprise Risk Management (ERM), Risk Control, Risk Mitigation, Governance, Risk Analysis, Internal Controls, Regulatory Requirements, Trend Analysis, Key Performance Indicators (KPIs)

      4.6
      Rating, 4.6 out of 5 stars
      ·
      374 reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      HubSpot: Working with a ticketing system

      Skills you'll gain: HubSpot CRM, Issue Tracking, Gmail, Client Support, Customer Relationship Management, Lead Generation, Marketing

      4.4
      Rating, 4.4 out of 5 stars
      ·
      34 reviews

      Beginner · Guided Project · Less Than 2 Hours

    Searches related to it service management

    itil v4 introduction to service management concept
    itil v4 details of four dimensions of service management
    1…232425…834

    In summary, here are 10 of our most popular it service management courses

    • Convolutional Neural Networks: DeepLearning.AI
    • Site Reliability Engineering: Measuring and Managing Reliability: Google Cloud
    • Advanced Learning Algorithms: DeepLearning.AI
    • Data Analysis and Presentation Skills: the PwC Approach: PwC
    • Project Execution: Running the Project: Google
    • Connected Leadership: Yale University
    • Supply Chain Excellence: Rutgers the State University of New Jersey
    • Master Microsoft Office 365 and Power Platform: Microsoft
    • Meta iOS Developer: Meta
    • IBM Data Warehouse Engineer: IBM

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok