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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      D

      DeepLearning.AI

      Generative AI for Software Development

      Skills you'll gain: Prompt Engineering, Software Design Patterns, Large Language Modeling, Test Automation, Collaborative Software, Software Architecture, Software Testing, Debugging, Software Documentation, Dependency Analysis, Database Management, Technical Documentation, Software Systems, System Design and Implementation, Configuration Management, Generative AI, Software Engineering, Software Development, Code Review, Machine Learning

      4.6
      Rating, 4.6 out of 5 stars
      ·
      602 reviews

      Beginner · Professional Certificate · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      SAP

      SAP Customer Engagement and Discovery

      Skills you'll gain: Customer Insights, Customer Engagement, Stakeholder Communications, Technical Consulting, Solution Design, Stakeholder Management, Consultative Approaches, Agile Methodology, Process Analysis, Technology Solutions, Project Design, SAP Applications, Business Analysis, Business Requirements

      4.7
      Rating, 4.7 out of 5 stars
      ·
      110 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      Universidad Austral

      Diseño de Experiencia en Servicios

      Skills you'll gain: Service Design, Customer experience improvement, Experience Design, Customer experience strategy (CX), Service Management, Innovation, Design Thinking, Customer Analysis, Expectation Management, Customer Insights, Business Architecture, Relationship Management, Consumer Behaviour

      4.8
      Rating, 4.8 out of 5 stars
      ·
      730 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      Università Bocconi

      International Leadership and Organizational Behavior

      Skills you'll gain: Intercultural Competence, Professional Networking, Organizational Leadership, Cultural Sensitivity, Cultural Diversity, Conflict Management, Cross-Functional Team Leadership, Leadership and Management, Leadership Development, Business Leadership, Leadership, Team Motivation, Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      3.5K reviews

      Mixed · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      UI/UX Wireframing and Prototyping with Figma

      Skills you'll gain: Figma (Design Software), User Interface (UI), UI Components, User Interface and User Experience (UI/UX) Design, Prototyping, Responsive Web Design, Usability Testing, UI/UX Strategy, Interactive Design, User Experience Design, Mobile Development, Style Guides, User Flows, Animations, Web Development

      5
      Rating, 5 out of 5 stars
      ·
      22 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Embedding Sensors and Motors

      Skills you'll gain: Control Systems, Machine Controls, Electronics, Process Control, Electronic Systems, Three-Phase, Electrical Systems, Automation Engineering, Laboratory Experience, Engineering, Scientific, and Technical Instruments, Electrical Equipment, Embedded Systems, Electrical Power, Medical Equipment and Technology, Torque (Physics), Electrical Engineering, Laboratory Equipment, Hardware Design, Electronics Engineering, Embedded Software

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      2.8K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      Client HQ: Streamline Client Project Management with Notion

      Skills you'll gain: Timelines, Workflow Management, Project Management Software, Client Services, Database Management, Organizational Skills, Customer Relationship Management, Project Management, Internal Communications, Project Documentation, Process Improvement and Optimization

      Mixed · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      DeepSeek R1 AI: 25 Real World Projects in AI for Beginners

      Skills you'll gain: Business Analytics, Debugging, Customer Support

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      W

      Whizlabs

      Microsoft Power Platform: Extend the user experience

      Skills you'll gain: Microsoft Power Platform, Microsoft Copilot, Cloud Applications, Application Development, Data Modeling, UI Components, Generative AI, Role-Based Access Control (RBAC), Security Controls, Business Process Automation, Responsive Web Design

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Starweaver

      Luxury Hospitality & Brand Innovation

      Skills you'll gain: Service Design, Change Management, Social Media Campaigns, Hospitality Management, Hospitality Services, Social Media Marketing, Social Media, Content Performance Analysis, Innovation, Design Thinking, Social Media Management, Service Management, Customer experience improvement, Brand Marketing, Digital Marketing, Prototyping, Design, Leadership, Content Marketing, Search Engine Optimization

      4.4
      Rating, 4.4 out of 5 stars
      ·
      173 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      R

      Rutgers the State University of New Jersey

      Supply Chain Analytics

      Skills you'll gain: Competitive Intelligence, Demand Planning, Strategic Sourcing, Customer Demand Planning, Procurement, Competitive Analysis, Supply Chain, Inventory Management, Customer experience strategy (CX), Inventory Control, Inventory Management System, Inventory Accounting, Supplier Performance Management, Supply Chain Planning, Supply Management, Supply Chain Management, Supplier Management, Business Strategy, Data Analysis, Business Intelligence

      4.6
      Rating, 4.6 out of 5 stars
      ·
      2.2K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Introduction to Operations Management

      Skills you'll gain: Operations Management, Operational Efficiency, Process Management, Capacity Planning, Process Analysis, Process Improvement, Workflow Management, Continuous Improvement Process, Lean Methodologies, Quality Management, Business Workflow Analysis, Inventory Management System, Process Flow Diagrams, Six Sigma Methodology, Statistical Process Controls, Resource Utilization

      4.4
      Rating, 4.4 out of 5 stars
      ·
      2.8K reviews

      Beginner · Course · 1 - 4 Weeks

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    1…242526…421

    In summary, here are 10 of our most popular customer experience courses

    • Generative AI for Software Development: DeepLearning.AI
    • SAP Customer Engagement and Discovery: SAP
    • Diseño de Experiencia en Servicios: Universidad Austral
    • International Leadership and Organizational Behavior: Università Bocconi
    • UI/UX Wireframing and Prototyping with Figma: SkillUp EdTech
    • Embedding Sensors and Motors: University of Colorado Boulder
    • Client HQ: Streamline Client Project Management with Notion: Skillshare
    • DeepSeek R1 AI: 25 Real World Projects in AI for Beginners: Packt
    • Microsoft Power Platform: Extend the user experience: Whizlabs
    • Luxury Hospitality & Brand Innovation: Starweaver

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