• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Retention
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer retention"

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Pricing Strategy Optimization

      Skills you'll gain: Market Dynamics, Price Negotiation, Presentations, Competitive Analysis, Strategic Marketing, Revenue Management, Consumer Behaviour, Product Lifecycle Management, Demand Planning, Business Strategy, Customer Analysis, Value Propositions, Game Theory, Marketing Psychology, Customer Insights, Regression Analysis, Product Management, Economics, Retail Sales, Product Strategy

      4.8
      Rating, 4.8 out of 5 stars
      ·
      912 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Extract, Transform and Load Data in Power BI

      Skills you'll gain: Extract, Transform, Load, Power BI, Data Transformation, Data Integration, Data Cleansing, Data Manipulation, Data Import/Export, Data Quality, Unstructured Data, Data Analysis, Anomaly Detection, Data Validation, Data Storage

      4.6
      Rating, 4.6 out of 5 stars
      ·
      918 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      Six Sigma Tools for Define and Measure

      Skills you'll gain: Data Collection, Six Sigma Methodology, Stakeholder Engagement, Lean Six Sigma, Process Capability, Project Management, Project Scoping, Project Planning, Customer experience improvement, Performance Measurement, Process Improvement, Descriptive Statistics, Statistics, User Feedback, Process Mapping

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      2.5K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      Università Bocconi

      Arts and Heritage Management

      Skills you'll gain: Branding, Brand Management, Marketing Management, Business Management, Asset Management, Innovation, Consumer Behaviour, Fundraising, Marketing, Customer experience improvement, Customer Engagement, Sustainability Reporting, Data-Driven Decision-Making

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.5K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Preview
      Preview
      T

      The University of Sydney

      Design-Led Strategy: Design thinking for business strategy and entrepreneurship

      Skills you'll gain: Design Thinking, Business Modeling, Innovation, Business Strategy, Corporate Strategy, Market Research, Product Development, Product Design, Corporate Communications, User Research, User Feedback, Customer Insights

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.3K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      E

      Eindhoven University of Technology

      Process Mining: Data science in Action

      Skills you'll gain: Process Analysis, Data Mining, Business Process, Data Analysis, Process Mapping, Business Process Modeling, Data Processing, Operational Analysis, Process Improvement, Data Validation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.2K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Digital Marketing Strategy: Navigating Emerging Media and AI

      Skills you'll gain: Marketing Analytics, Marketing Communications, Marketing Strategies, Digital Media Strategy, Marketing Effectiveness, Customer Engagement, Digital Marketing, Advertising, Integrated Marketing Communications, Social Media Marketing, Digital Advertising, Marketing Channel, AI Personalization, Consumer Behaviour, Social Media, Business Ethics, Target Audience

      Build toward a degree

      4.4
      Rating, 4.4 out of 5 stars
      ·
      2.9K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Fundamentals of Management

      Skills you'll gain: Planning, Professional Networking, Organizational Skills, Professional Development, Resource Management, People Management, Leadership and Management, Team Management, Relationship Building, Business Management, Leadership, Decision Making

      4.6
      Rating, 4.6 out of 5 stars
      ·
      3.9K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of Virginia

      Artificial Intelligence in Marketing

      Skills you'll gain: Customer Engagement, Personalized Service, Marketing, Data-Driven Decision-Making, Marketing Analytics, Business Intelligence, Digital Transformation, Market Intelligence, Artificial Intelligence, Business Strategy, Digital Marketing, Competitive Analysis, Network Analysis, Digital Media Strategy

      4.6
      Rating, 4.6 out of 5 stars
      ·
      314 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Improve Business Performance with Google Forms

      Skills you'll gain: Google Sheets, Customer experience improvement, User Feedback, Customer Insights, Customer Service, Customer Analysis, Data Visualization, Trend Analysis, Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      559 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      I

      Icahn School of Medicine at Mount Sinai

      Systems Biology and Biotechnology

      Skills you'll gain: Bioinformatics, Matlab, Data Synthesis, Data Integration, Molecular Biology, Network Analysis, Unsupervised Learning, Mathematical Modeling, Science and Research, Network Model, Scientific Methods, Biology, Differential Equations, Analysis, Biochemistry, Data Processing, Systems Analysis, Systems Integration, Machine Learning Methods, Pharmacology

      4.4
      Rating, 4.4 out of 5 stars
      ·
      975 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI for Executives and Business Leaders

      Skills you'll gain: Prompt Engineering, Feasibility Studies, Brainstorming, Ideation, Generative AI, Data Ethics, Data Quality, OpenAI, Generative AI Agents, Artificial Intelligence, Cost Benefit Analysis, Data Strategy, Hybrid Cloud Computing, Strategic Leadership, Proposal Writing, Business Transformation, Business Marketing, Business Strategy, Technology Strategies, Competitive Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      516 reviews

      Intermediate · Specialization · 1 - 4 Weeks

    Searches related to customer retention

    improving customer retention
    customer value, acquisition, and retention
    1…252627…152

    In summary, here are 10 of our most popular customer retention courses

    • Pricing Strategy Optimization: University of Virginia
    • Extract, Transform and Load Data in Power BI: Microsoft
    • Six Sigma Tools for Define and Measure: Kennesaw State University
    • Arts and Heritage Management: Università Bocconi
    • Design-Led Strategy: Design thinking for business strategy and entrepreneurship: The University of Sydney
    • Process Mining: Data science in Action: Eindhoven University of Technology
    • Digital Marketing Strategy: Navigating Emerging Media and AI: University of Illinois Urbana-Champaign
    • Fundamentals of Management: University of California, Irvine
    • Artificial Intelligence in Marketing: University of Virginia
    • Improve Business Performance with Google Forms: Coursera Project Network

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok