• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Customer Experience Course Catalog

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Pearson

      Full-Stack React with Spring Boot: Unit 2

      Skills you'll gain: Spring Boot, React.js, Full-Stack Web Development, User Experience, User Interface (UI), JavaScript Frameworks, Restful API, Front-End Web Development, Application Development, Database Development, Data Access

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Washington

      Machine Learning Foundations: A Case Study Approach

      Skills you'll gain: Machine Learning, Applied Machine Learning, Jupyter, Image Analysis, Deep Learning, Supervised Learning, Unsupervised Learning, Computer Vision, Text Mining, Natural Language Processing, AI Personalization, Classification And Regression Tree (CART), Python Programming, Application Deployment, Regression Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      14K reviews

      Mixed · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      M

      Microsoft

      Product Design and UX/UI Fundamentals

      Skills you'll gain: User Interface (UI), User Interface and User Experience (UI/UX) Design, User Story, Usability, User Interface (UI) Design, User Experience Design, Human Computer Interaction, Usability Testing, Interaction Design, User Experience, Mockups, Software Design, Wireframing, User Centered Design, Figma (Design Software), Collaborative Software, UI Components, User Research, Enterprise Application Management, Prototyping

      4.5
      Rating, 4.5 out of 5 stars
      ·
      10 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Saïd Business School, University of Oxford

      AI Fundamentals in Financial Services

      Skills you'll gain: Financial Services, FinTech, Artificial Intelligence, Financial Data, Banking, Financial Regulation, Credit Risk, AI Personalization, Deep Learning, Anomaly Detection, Applied Machine Learning, Business Ethics, Risk Modeling, Data-Driven Decision-Making, Customer Service, Machine Learning, Natural Language Processing, Big Data, Algorithms, Data Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      11 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera

      Flow Forward: Mastering User Journeys & Wireframing in Figma

      Skills you'll gain: Wireframing, User Flows, Figma (Design Software), User Experience Design, User Centered Design, User Experience

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      S

      Simplilearn

      Figma Micro Interaction Design Training

      Skills you'll gain: User Interface (UI), User Interface and User Experience (UI/UX) Design, UI Components, User Experience, Figma (Design Software), Usability, Interaction Design, Prototyping, Animations

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera

      Handshake Ready: Design Specs & Handoff in Figma

      Skills you'll gain: Figma (Design Software), Software Design Documents, User Experience Design, Style Guides, Mockups, Technical Documentation, User Interface and User Experience (UI/UX) Design, Wireframing, Prototyping, UI Components, Technical Communication

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      M

      Macquarie University

      Workplace Cyber Security

      Skills you'll gain: User Experience Design, Security Awareness, User Interface and User Experience (UI/UX) Design, Computer Security Awareness Training, Human Computer Interaction, Cyber Governance, Security Management, Security Strategy, Cyber Security Policies, Cyber Security Strategy, Cyber Attacks, Cybersecurity, Cyber Security Assessment, Cyber Risk, Cyber Threat Intelligence, Data Security, Cyber Threat Hunting, Network Security, Cloud Security, Mobile Security

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Loan Officers: Revolutionizing Credit Scoring

      Skills you'll gain: Loan Origination, General Lending, Data Ethics, Consumer Lending, Credit Risk, Generative AI, Commercial Lending, Customer Communications Management, Risk Analysis, Regulation and Legal Compliance, Artificial Intelligence, Business Process Automation, Business Ethics, Risk Management

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      R

      Real Madrid Graduate School Universidad Europea

      AI in Fan Engagement

      Skills you'll gain: Loyalty Programs, AI Personalization, Augmented and Virtual Reality (AR/VR), Brand Loyalty, Digital Assets, Customer Engagement, Customer Retention, Predictive Analytics, Digital Media Strategy, Marketing Analytics, Marketing Strategies, Revenue Management, Brand Marketing, Customer experience improvement, Forecasting, Artificial Intelligence, Media Planning, Marketing Budgets, Media Relations, Price Negotiation

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera

      Portfolio Power: Compelling UX Case Studies in Sketch

      Skills you'll gain: User Experience Design, UI/UX Research, User Centered Design, Storytelling, Usability Testing, Design Thinking, Mockups, Wireframing, Design Software

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      R

      Real Madrid Graduate School Universidad Europea

      IA en la participación de los aficionados

      Skills you'll gain: Content Management, AI Personalization, Loyalty Programs, Predictive Analytics, Customer Engagement, Digital Media Strategy, Augmented Reality, Marketing Analytics, Revenue Management, Forecasting, Data-Driven Decision-Making, Marketing Strategy and Techniques, Brand Marketing, Artificial Intelligence, Media Strategy, Media Relations, Digital Transformation, Customer Communications Management, Emerging Technologies, Price Negotiation

      Beginner · Course · 1 - 4 Weeks

    Customer Experience learners also search

    User Experience
    Beginner User Experience
    User Experience Projects
    Advanced User Experience
    UX Design
    UI
    Beginner UX Design
    Information Design
    1…262728…420

    In summary, here are 10 of our most popular customer experience courses

    • Full-Stack React with Spring Boot: Unit 2: Pearson
    • Machine Learning Foundations: A Case Study Approach: University of Washington
    • Product Design and UX/UI Fundamentals: Microsoft
    • AI Fundamentals in Financial Services: Saïd Business School, University of Oxford
    • Flow Forward: Mastering User Journeys & Wireframing in Figma: Coursera
    • Figma Micro Interaction Design Training: Simplilearn
    • Handshake Ready: Design Specs & Handoff in Figma: Coursera
    • Workplace Cyber Security: Macquarie University
    • GenAI for Loan Officers: Revolutionizing Credit Scoring: Coursera Instructor Network
    • AI in Fan Engagement: Real Madrid Graduate School Universidad Europea

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok