• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Experience Improvement
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer experience improvement"

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Saïd Business School, University of Oxford

      AI Fundamentals in Financial Services

      Skills you'll gain: Financial Services, FinTech, Artificial Intelligence, Financial Data, Banking, Financial Regulation, Credit Risk, AI Personalization, Deep Learning, Anomaly Detection, Applied Machine Learning, Business Ethics, Risk Modeling, Data-Driven Decision-Making, Customer Service, Machine Learning, Natural Language Processing, Big Data, Algorithms, Data Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      12 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IBM

      UX Research and Information Architecture 

      Skills you'll gain: UI/UX Research, Information Architecture, Design Research, Qualitative Research, User Interface and User Experience (UI/UX) Design, Surveys, Usability Testing, Persona Development, Interviewing Skills, Survey Creation, Tree Maps

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Washington

      Machine Learning Foundations: A Case Study Approach

      Skills you'll gain: Machine Learning, Applied Machine Learning, Jupyter, Image Analysis, Deep Learning, Supervised Learning, Unsupervised Learning, Computer Vision, Text Mining, Natural Language Processing, AI Personalization, Classification And Regression Tree (CART), Python Programming, Application Deployment, Regression Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      14K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Washington

      Introduction to Public Speaking

      Skills you'll gain: Public Speaking, Peer Review, Verbal Communication Skills, Communication, Persuasive Communication, Constructive Feedback, Non-Verbal Communication, Organizational Skills, Composure, Stress Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.2K reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      M

      Macquarie University

      Workplace Cyber Security

      Skills you'll gain: User Experience Design, Security Awareness, User Interface and User Experience (UI/UX) Design, Computer Security Awareness Training, Human Computer Interaction, Cyber Governance, Security Management, Security Strategy, Cyber Security Policies, Cyber Security Strategy, Cyber Attacks, Cybersecurity, Cyber Security Assessment, Cyber Risk, Cyber Threat Intelligence, Data Security, Cyber Threat Hunting, Network Security, Cloud Security, Mobile Security

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Loan Officers: Revolutionizing Credit Scoring

      Skills you'll gain: Loan Origination, General Lending, Data Ethics, Consumer Lending, Credit Risk, Generative AI, Commercial Lending, Customer Communications Management, Risk Analysis, Regulation and Legal Compliance, Artificial Intelligence, Business Process Automation, Business Ethics, Risk Management

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      Modern Project Leadership: Agile, AI, and Beyond

      Skills you'll gain: Project Risk Management, Risk Analysis, Risk Management, Risk Mitigation, Strategic Leadership, Workflow Management, Team Motivation, Agile Project Management, Leadership and Management, Project Management, Adaptability, Team Building, Strategic Decision-Making, Program Management, Innovation, Process Improvement, Change Management, Artificial Intelligence, Digital Transformation, Communication

      4.6
      Rating, 4.6 out of 5 stars
      ·
      391 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      Figma UI UX Design Essentials Pt.2: Layout & Components

      Skills you'll gain: Figma (Design Software), Responsive Web Design, Prototyping, User Interface and User Experience (UI/UX) Design, UI Components, User Experience, User Interface (UI) Design, Interactive Design, Web Design, Software Design

      Mixed · Course · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      S

      Simplilearn

      Figma Micro Interaction Design Training

      Skills you'll gain: User Interface (UI), User Interface and User Experience (UI/UX) Design, UI Components, User Experience, Figma (Design Software), Usability, Interaction Design, Prototyping, Animations

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      R

      Real Madrid Graduate School Universidad Europea

      IA en la participación de los aficionados

      Skills you'll gain: Loyalty Programs, AI Personalization, Customer Engagement, Marketing Analytics, Predictive Analytics, Brand Marketing, Artificial Intelligence, Augmented Reality, Revenue Management, Emerging Technologies, Forecasting, Digital Transformation, Media Strategy, Data-Driven Decision-Making, Digital Media Strategy, Marketing Strategy and Techniques, Media Relations, Content Management, Customer Communications Management, Price Negotiation

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      Learn Notion for Client and Project Management

      Skills you'll gain: Database Management, Databases, Timelines, Database Design, Workflow Management, Project Management Software, Information Architecture, Content Management Systems, Client Services, Organizational Skills, Customer Relationship Management, Project Management, Internal Communications, Calendar Management, Usability Testing, Project Documentation, Content Management, Productivity, User Accounts, File Management

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Pearson

      Full-Stack React with Spring Boot: Unit 2

      Skills you'll gain: Spring Boot, React.js, Full-Stack Web Development, User Experience, User Interface (UI), JavaScript Frameworks, Web Applications, Restful API, Front-End Web Development, Database Development, Data Access

      Intermediate · Course · 1 - 4 Weeks

    1…272829…447

    In summary, here are 10 of our most popular customer experience improvement courses

    • AI Fundamentals in Financial Services: Saïd Business School, University of Oxford
    • UX Research and Information Architecture : IBM
    • Machine Learning Foundations: A Case Study Approach: University of Washington
    • Introduction to Public Speaking: University of Washington
    • Workplace Cyber Security: Macquarie University
    • GenAI for Loan Officers: Revolutionizing Credit Scoring: Coursera Instructor Network
    • Modern Project Leadership: Agile, AI, and Beyond: Coursera Instructor Network
    • Figma UI UX Design Essentials Pt.2: Layout & Components: Skillshare
    • Figma Micro Interaction Design Training: Simplilearn
    • IA en la participación de los aficionados: Real Madrid Graduate School Universidad Europea

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok