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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: New
      New
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      I

      IESE Business School

      Design Thinking

      Skills you'll gain: Design Thinking, Innovation, User Research, Ideation, Culture Transformation, Qualitative Research, Customer experience strategy (CX), Human Centered Design, Organizational Leadership, Creative Problem-Solving, Product Design, Problem Solving, Critical Thinking and Problem Solving, Brainstorming, Organizational Change, Organizational Strategy, Thought Leadership, Creative Thinking, Strategic Thinking, Leadership

      Beginner · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      Alteryx Mastery: Data Analytics & Workflow Automation

      Skills you'll gain: Alteryx, Data Manipulation, Data Import/Export, Data Governance, Business Process Automation, Analytics, Data Cleansing, Data Transformation, Data Integration, Workflow Management, Management Reporting, Automation, Data Quality, Business Intelligence Software

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      W

      Whizlabs

      Exam Prep PL-300: Microsoft Power BI Data Analyst Associate

      Skills you'll gain: Data Storytelling, Data Visualization, Data Analysis Expressions (DAX), Data Presentation, Power BI, Data Transformation, Interactive Data Visualization, Statistical Visualization, Data Visualization Software, Data Modeling, Data Cleansing, Dashboard, Data Integration, Data Wrangling, Star Schema, Microsoft Power Platform, Microsoft Excel, Data Management, Data Analysis, Advanced Analytics

      Intermediate · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Simplilearn

      Generative AI in Software Engineering Certification

      Skills you'll gain: Code Review, Test Automation, Generative AI, Software Documentation, User Interface and User Experience (UI/UX) Design, Usability, Prototyping, Software Testing, Software Development Tools, Software Design, Application Development, UI/UX Research, Maintainability, Prompt Engineering, Application Security, Artificial Intelligence, Test Case, Software Architecture, Secure Coding, Debugging

      Beginner · Specialization · 1 - 3 Months

    • Status: New
      New
      G

      Google Cloud

      Agentes de IA generativa: transforma tu organización

      Skills you'll gain: Generative AI Agents, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Google Cloud Platform, Customer experience improvement, Organizational Strategy, Technology Strategies, Artificial Intelligence, Prompt Engineering, Innovation, Organizational Change

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      J

      Johns Hopkins University

      Foundations for Active Learning in STEM Courses

      Skills you'll gain: Education Software and Technology, Mathematics Education, Human Centered Design, Laboratory Experience

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Washington

      Front-End Web Development for Beginners

      Skills you'll gain: Version Control, HTML and CSS, Responsive Web Design, Web Design, Hypertext Markup Language (HTML), Cascading Style Sheets (CSS), GitHub, Git (Version Control System), Web Design and Development, User Experience, Front-End Web Development, Interactive Design, Web Development, Javascript, Application Deployment, Color Theory, Systems Development Life Cycle, Mobile Development, Web Content Accessibility Guidelines, Semantic Web

      Beginner · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera

      Facebook Content Creation Essentials

      Skills you'll gain: Facebook, Drive Engagement, Social Media Content, Content Creation, Copywriting, Ideation, Customer Engagement, Photo/Video Production and Technology, Social Media, Video Production, Storytelling, Digital Content, Photo Editing, Generative AI Agents, Writing, Video Editing

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      Harnessing AI for Business Impact

      Skills you'll gain: Large Language Modeling, ChatGPT, Data Ethics, Generative AI, Artificial Intelligence, OpenAI, Organizational Strategy, Market Research, Financial Forecasting, Business Modeling, Ethical Standards And Conduct, Regulation and Legal Compliance, Trend Analysis, Business Strategy, Prompt Engineering, Business Process, Governance, Data-Driven Decision-Making, Data Analysis, Team Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      275 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Data Warehousing for Business Intelligence

      Skills you'll gain: Business Intelligence, Database Design, Decision Support Systems, Database Development, Data Warehousing, Database Management, Data Visualization, Data Integration, Database Management Systems, Databases, Relational Databases, Business Analytics, Dashboard, SQL, Business Process Management, Oracle Databases, MicroStrategy, Performance Measurement, Data Governance, Data Modeling

      4.5
      Rating, 4.5 out of 5 stars
      ·
      4.1K reviews

      Advanced · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Starweaver

      Executive Communication & Data Leadership

      Skills you'll gain: Business Writing, Active Listening, Concision, Data Storytelling, Customer Insights, Data Visualization, Storytelling, Non-Verbal Communication, Sales Strategy, Writing, Writing and Editing, Empathy, Technical Writing, Sales Presentation, Business Communication, Interpersonal Communications, Communication, Verbal Communication Skills, Communication Strategies, Marketing Communications

      Intermediate · Specialization · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      PL-300 Microsoft Power BI Analyst Certification Guide

      Skills you'll gain: Data Integration, Management Reporting, Role-Based Access Control (RBAC), Software Installation

      Intermediate · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer experience courses

    • Design Thinking: IESE Business School
    • Alteryx Mastery: Data Analytics & Workflow Automation: Coursera Instructor Network
    • Exam Prep PL-300: Microsoft Power BI Data Analyst Associate: Whizlabs
    • Generative AI in Software Engineering Certification: Simplilearn
    • Agentes de IA generativa: transforma tu organización: Google Cloud
    • Foundations for Active Learning in STEM Courses: Johns Hopkins University
    • Front-End Web Development for Beginners: University of Washington
    • Facebook Content Creation Essentials: Coursera
    • Harnessing AI for Business Impact: Coursera Instructor Network
    • Data Warehousing for Business Intelligence: University of Colorado System

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