• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Customer Experience Course Catalog

    • Status: New
      New
      Status: Free Trial
      Free Trial
      L

      LearnKartS

      AWS Certified Developer Associate

      Skills you'll gain: Amazon CloudWatch, Amazon Web Services, Amazon DynamoDB, Infrastructure as Code (IaC), Amazon Elastic Compute Cloud, CI/CD, Security Assertion Markup Language (SAML), Application Deployment, Amazon S3, AWS CloudFormation, DevOps, AWS Identity and Access Management (IAM), Serverless Computing, Docker (Software), Cloud Computing, Cloud Computing Architecture, AWS Kinesis, Virtual Machines, Containerization, Virtualization and Virtual Machines

      Beginner · Specialization · 1 - 3 Months

    • Status: New
      New
      G

      Google Cloud

      Google Threat Intelligence - Bahasa Indonesia

      Skills you'll gain: Cyber Threat Intelligence, Threat Detection, Cyber Threat Hunting, Threat Management, Endpoint Detection and Response, Incident Response, Cybersecurity, Security Information and Event Management (SIEM), Intrusion Detection and Prevention, Continuous Monitoring, Infrastructure Security, Risk Management Framework, Data Integration, Artificial Intelligence, Real Time Data

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      S

      Simplilearn

      Fundamental of Reinforcement Training

      Skills you'll gain: Reinforcement Learning, Artificial Intelligence and Machine Learning (AI/ML), Agentic systems, Supervised Learning, Machine Learning, Applied Machine Learning, Automation, Markov Model, Unsupervised Learning

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Pearson

      Certified Kubernetes Application Developer (CKAD): Unit 4

      Skills you'll gain: Kubernetes, DevOps, Cloud-Native Computing, API Gateway, Network Performance Management, Network Routing, Load Balancing, General Networking, Application Deployment, Microservices

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      N

      Northeastern University

      Machine Learning with Small Data Part 1

      Skills you'll gain: Small Data, Deep Learning, Applied Machine Learning, Supervised Learning, Statistical Machine Learning, Theoretical Computer Science, Machine Learning, Unsupervised Learning, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Natural Language Processing

      Mixed · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      Azure Practical - Developing Your Applications

      Skills you'll gain: Azure Active Directory, Microsoft Azure, Cloud Applications, Active Directory, Cloud Development, Platform As A Service (PaaS), Application Deployment, Cloud Computing Architecture, Identity and Access Management, Data Integration, Cloud Storage, Authentications, Verification And Validation, Data Storage Technologies

      5
      Rating, 5 out of 5 stars
      ·
      10 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      B

      Board Infinity

      SAP S/4HANA: From ABAP to Cloud-Ready Applications

      Skills you'll gain: SAP Applications, Secure Coding, Business Logic, Configuration Management, Enterprise Application Management, Unit Testing, Restful API, UI Components, Application Development, Software Configuration Management, Test Case, Data Modeling, Software Architecture, Application Programming Interface (API), User Interface (UI), Interactive Design, Object Oriented Design, Data Integration, Development Environment, JSON

      Intermediate · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      G

      Google Cloud

      Introduction to Looker

      Skills you'll gain: Looker (Software), Business Intelligence, Dashboard, Analytics, Data Visualization Software, Data Governance, Data Integration, Data Modeling, Self Service Technologies, Application Programming Interface (API), Generative AI Agents

      5
      Rating, 5 out of 5 stars
      ·
      6 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Pearson

      CCNA 200-301 Version 1.1: Unit 1

      Skills you'll gain: Network Architecture, General Networking, Network Infrastructure, Computer Networking, OSI Models, Networking Hardware, Network Model, Network Switches, Local Area Networks, Virtual Local Area Network (VLAN), Network Routers, Network Protocols

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      G

      Google Cloud

      Looker Studio Essentials

      Skills you'll gain: Business Reporting, Data Visualization Software, Data Literacy, Data Presentation, Interactive Data Visualization, Performance Reporting, Data Storytelling, Dashboard, Data Integration, Marketing Analytics, Google Analytics

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      A

      Automatic Data Processing, Inc. (ADP)

      ADP AIRS® Entry-Level Recruiter

      Skills you'll gain: Recruitment, Talent Pipelining, Relationship Building, Professional Networking, Key Performance Indicators (KPIs), Talent Acquisition, Change Management, Full Cycle Recruitment, Job Analysis, Market Research, Applicant Tracking Systems, Talent Recruitment, Process Improvement, Recruitment Strategies, Consultative Approaches, Performance Measurement, Organizational Structure, Talent Sourcing, Communication, Branding

      4.4
      Rating, 4.4 out of 5 stars
      ·
      7 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Starweaver

      Global Business Communication

      Skills you'll gain: Business Writing, Active Listening, Concision, Data Storytelling, Customer Insights, Data Visualization, Storytelling, Non-Verbal Communication, Sales Strategy, Writing, Writing and Editing, Empathy, Technical Writing, Sales Presentation, Business Communication, Interpersonal Communications, Communication, Technical Communication, Communication Strategies, Marketing Communications

      Intermediate · Specialization · 1 - 4 Weeks

    Customer Experience learners also search

    User Experience
    Beginner User Experience
    User Experience Projects
    Advanced User Experience
    UX Design
    UI
    Beginner UX Design
    Information Design
    1…343536…421

    In summary, here are 10 of our most popular customer experience courses

    • AWS Certified Developer Associate: LearnKartS
    • Google Threat Intelligence - Bahasa Indonesia: Google Cloud
    • Fundamental of Reinforcement Training : Simplilearn
    • Certified Kubernetes Application Developer (CKAD): Unit 4: Pearson
    • Machine Learning with Small Data Part 1: Northeastern University
    • Azure Practical - Developing Your Applications: EDUCBA
    • SAP S/4HANA: From ABAP to Cloud-Ready Applications: Board Infinity
    • Introduction to Looker: Google Cloud
    • CCNA 200-301 Version 1.1: Unit 1: Pearson
    • Looker Studio Essentials: Google Cloud

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok