• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Customer Experience Course Catalog

    • Status: New
      New
      Status: Preview
      Preview
      E

      EDUCBA

      PyCharm Course

      Skills you'll gain: Excel Macros, Web Applications, Software Installation

      4.4
      Rating, 4.4 out of 5 stars
      ·
      7 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Cisco Learning and Certifications

      Examining MPLS VPN Operation

      Skills you'll gain: Border Gateway Protocol

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      Market Research Methods and Data Analysis Certificate

      Skills you'll gain: Data Storytelling, Market Research, Qualitative Research, Competitive Analysis, Data Presentation, Descriptive Statistics, Quantitative Research, Customer Insights, Data Literacy, Market Dynamics, Benchmarking, Storytelling, Data Visualization Software, Correlation Analysis, Data Analysis, Data Collection, Research Design, Data Analysis Software, Microsoft Excel, R Programming

      4.6
      Rating, 4.6 out of 5 stars
      ·
      78 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      L

      LearnKartS

      AWS Certified Developer Associate

      Skills you'll gain: Amazon CloudWatch, Amazon Web Services, Amazon DynamoDB, Infrastructure as Code (IaC), Amazon Elastic Compute Cloud, CI/CD, Security Assertion Markup Language (SAML), Application Deployment, Amazon S3, AWS CloudFormation, DevOps, AWS Identity and Access Management (IAM), Serverless Computing, Docker (Software), Cloud Computing, Cloud Computing Architecture, AWS Kinesis, Virtual Machines, Containerization, Virtualization and Virtual Machines

      Beginner · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      S

      Simplilearn

      Fundamental of Reinforcement Training

      Skills you'll gain: Reinforcement Learning, Artificial Intelligence and Machine Learning (AI/ML), Agentic systems, Supervised Learning, Machine Learning, Applied Machine Learning, Automation, Markov Model, Unsupervised Learning

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      Visio for Professionals: Diagrams & Flowchart Design

      Skills you'll gain: Microsoft Visio, Process Flow Diagrams, Process Mapping, Business Workflow Analysis, Process Analysis, Process Design, Workflow Management, Data Visualization, Collaborative Software, Process Improvement, Collaboration, Organizational Structure, Data Integration

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Pearson

      Quick Start Guide to Large Language Models (LLMs): Unit 1

      Skills you'll gain: Prompt Engineering, Large Language Modeling, ChatGPT, Natural Language Processing, OpenAI, Semantic Web, Generative AI Agents, Generative AI, Deep Learning, Artificial Intelligence, Open Source Technology

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Coursera

      Content Creation for TikTok, YouTube, Instagram, Facebook

      Skills you'll gain: TikTok, Video Production, Content Performance Analysis, Live Streaming, Drive Engagement, Content Creation, Web Analytics and SEO, Social Media Content, Content Development and Management, Video Editing, Content Strategy, Digital Content, Social Media Strategy, Photography, Storytelling, Branding, Target Audience, Photo Editing, Collaboration, Real Time Data

      4.4
      Rating, 4.4 out of 5 stars
      ·
      7 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      G

      Google Cloud

      Looker Studio Essentials

      Skills you'll gain: Business Reporting, Data Visualization Software, Data Literacy, Data Presentation, Interactive Data Visualization, Performance Reporting, Data Storytelling, Dashboard, Data Integration, Marketing Analytics, Google Analytics

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Coursera

      Creating Engaging Content for Instagram

      Skills you'll gain: Drive Engagement, Content Performance Analysis, Photography, Photo Editing, Video Editing

      4.3
      Rating, 4.3 out of 5 stars
      ·
      6 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      U

      University of Colorado Boulder

      Sustainable Marketing and Consumer Trends

      Skills you'll gain: Corporate Sustainability, Brand Marketing, Marketing Communications, Environmental Social And Corporate Governance (ESG), Advertising, Environmental Regulations, Strategic Communication, Emerging Technologies, Market Opportunities, Digital Marketing, Social Media, Regulatory Compliance, Engineering Management

      Build toward a degree

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Network Traffic Analysis with Wireshark

      Skills you'll gain: Anomaly Detection, Network Monitoring, Network Troubleshooting, Network Security, Threat Detection, Network Analysis, Network Protocols, Data Ethics, Cyber Security Assessment, Computer Security, Cybersecurity, Vulnerability Assessments, Technical Communication, System Configuration, Technical Writing, Software Installation, Visualization (Computer Graphics)

      Intermediate · Course · 1 - 3 Months

    Customer Experience learners also search

    User Experience
    Beginner User Experience
    User Experience Projects
    Advanced User Experience
    UX Design
    UI
    Beginner UX Design
    Information Design
    1…363738…421

    In summary, here are 10 of our most popular customer experience courses

    • PyCharm Course: EDUCBA
    • Examining MPLS VPN Operation: Cisco Learning and Certifications
    • Market Research Methods and Data Analysis Certificate: Coursera Instructor Network
    • AWS Certified Developer Associate: LearnKartS
    • Fundamental of Reinforcement Training : Simplilearn
    • Visio for Professionals: Diagrams & Flowchart Design: Coursera Instructor Network
    • Quick Start Guide to Large Language Models (LLMs): Unit 1: Pearson
    • Content Creation for TikTok, YouTube, Instagram, Facebook: Coursera
    • Looker Studio Essentials: Google Cloud
    • Creating Engaging Content for Instagram: Coursera

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok