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Explore the Customer Experience Course Catalog
- Status: NewStatus: Free Trial
Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI Agents, Productivity, Agentic systems, Generative AI, Artificial Intelligence, Large Language Modeling, OpenAI, Creative Thinking, Ingenuity, Brainstorming, Software Development Tools, Application Development, Prototyping, Persona (User Experience), Business Logic, Application Programming Interface (API), Transaction Processing, Interoperability
- Status: Free Trial
CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Communication, Time Management
- Status: NewStatus: Free Trial
Real Madrid Graduate School Universidad Europea
Skills you'll gain: Marketing Analytics, AI Personalization, Predictive Analytics, Customer Engagement, Data-Driven Decision-Making, Customer Analysis, Marketing Strategies, MarTech, Emerging Technologies, Revenue Management, Brand Loyalty, Brand Marketing, Digital Media Strategy, Media Strategy, Digital Transformation, Content Management, Media Relations, Artificial Intelligence, Augmented Reality, Price Negotiation
- Status: Free Trial
Skills you'll gain: Data Storytelling, Performance Measurement, Search Engine Marketing, Content Performance Analysis, Data-Driven Decision-Making, Search Engine Optimization, Branding, Web Analytics and SEO, Business Metrics, Marketing Strategy and Techniques, Digital Marketing, Customer Engagement, Customer experience strategy (CX), Digital Advertising, Marketing, E-Commerce, Email Marketing, Brand Awareness, Marketing Analytics, Target Audience
- Status: Free Trial
Skills you'll gain: Prompt Engineering, Large Language Modeling, PyTorch (Machine Learning Library), Unsupervised Learning, Generative AI, Keras (Neural Network Library), Supervised Learning, Feature Engineering, Reinforcement Learning, Deep Learning, Generative AI Agents, Applied Machine Learning, Image Analysis, Data Manipulation, Natural Language Processing, Tensorflow, OpenAI, Machine Learning, Python Programming, Data Science
- Status: Free Trial
Skills you'll gain: React Native, Jest (JavaScript Testing Framework), Version Control, UI/UX Research, Usability Testing, Unix Commands, Restful API, Git (Version Control System), Persona (User Experience), GitHub, Interaction Design, User Experience Design, SQL, User Interface and User Experience (UI/UX) Design, User Interface (UI), User Experience, Mobile Development, Design Research, React.js, Javascript
- Status: Free TrialStatus: AI skills
Skills you'll gain: React Native, Prompt Engineering, Software Development Life Cycle, Flutter (Software), Software Architecture, Swift Programming, Apple Xcode, Mobile Development, Android Studio, User Centered Design, Android Development, Apple iOS, React Redux, Git (Version Control System), GitHub, React.js, Cascading Style Sheets (CSS), Software Design, Android (Operating System), AI Personalization
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Operations Management, Return On Investment, Operational Efficiency, Financial Statements, Financial Statement Analysis, Finance, Human Capital, Go To Market Strategy, Process Analysis, Branding, Process Management, People Management, Financial Reporting, Capital Budgeting, Financial Accounting, Financial Modeling, Marketing, Marketing Planning, Peer Review, Corporate Finance
- Status: New
Skills you'll gain: User Experience Design, User Centered Design, Prototyping, Wireframing, User Research, Design Thinking, Collaborative Software
- Status: Free TrialStatus: AI skills
Skills you'll gain: Data Storytelling, Dashboard, Data Visualization Software, Plotly, Data Visualization, SQL, Predictive Modeling, Generative AI, Interactive Data Visualization, Exploratory Data Analysis, Data Wrangling, Data Analysis, Big Data, Matplotlib, IBM Cognos Analytics, Excel Formulas, Professional Networking, Data Import/Export, Microsoft Excel, Python Programming
- Status: Free Trial
Skills you'll gain: Cloud Applications, Google Cloud Platform, Cloud Infrastructure, Application Deployment, Prompt Engineering, Kubernetes, Containerization, CI/CD, Microservices, Application Development, Serverless Computing, Identity and Access Management, Cloud Development, Cloud Services, Docker (Software), Virtual Machines, Generative AI, Cloud Computing, Cloud Storage, Debugging
- Status: Free Trial
Skills you'll gain: Cybersecurity, Security Controls, Cyber Attacks, Security Management, Cyber Security Strategy, Incident Response, Cyber Risk, Security Information and Event Management (SIEM), Information Assurance, Data Ethics, Network Analysis, Ethical Standards And Conduct
Customer Experience learners also search
In summary, here are 10 of our most popular customer experience courses
- AI Agents and Agentic AI in Python: Powered by Generative AI: Vanderbilt University
- CVS Health Call Center Customer Service: CVS Health
- AI in Fan Engagement: Real Madrid Graduate School Universidad Europea
- Foundations of Digital Marketing and E-commerce: Google
- IBM AI Engineering: IBM
- Meta React Native: Meta
- IBM iOS and Android Mobile App Developer: IBM
- Business Foundations: University of Pennsylvania
- Experience Essentials: Unlocking the UX Process with Miro: Coursera
- IBM Data Analyst: IBM