Skills you'll gain: AI Personalization, Generative AI, Customer Support, Call Center Experience, Personalized Service, Customer Service, Customer experience improvement, Client Support, ChatGPT, Data Ethics, Business Process Automation, Self Service Technologies, Customer Insights, Customer Engagement, Customer experience strategy (CX), Automation, Prompt Engineering, Artificial Intelligence, Compliance Training, Operational Efficiency

Skills you'll gain: Negotiation, Contract Negotiation, Closing (Sales), Communication, Communication Strategies, Persuasive Communication, Conflict Management, Relationship Building, Non-Verbal Communication, Influencing, Collaboration, Rapport Building, Active Listening, Performance Analysis, Adaptability

Skills you'll gain: TikTok, Content Performance Analysis, Content Creation, Content Strategy, Social Media, Marketing Analytics, Product Promotion, Data-Driven Decision-Making, Key Performance Indicators (KPIs), Live Streaming, Revenue Management, Brand Marketing, E-Commerce

Skills you'll gain: Data Structures, Algorithms, Graph Theory, Programming Principles, C (Programming Language), Theoretical Computer Science, C++ (Programming Language), Java, Debugging

Skills you'll gain: Branding, Brand Management, Marketing, Consumer Behaviour, Brand Strategy, Brand Marketing, Marketing Strategy and Techniques, Go To Market Strategy, Marketing Communications, New Business Development, Customer experience strategy (CX), Customer Insights, Market Opportunities, E-Commerce

Skills you'll gain: Sales Strategy, Sales, Sales Management, Competitive Analysis, Competitive Intelligence, Market Intelligence, Business Strategy, Market Analysis, Analysis, Strategic Decision-Making

Skills you'll gain: Microsoft Excel, Spreadsheet Software, Excel Formulas, Histogram, Pivot Tables And Charts, Graphing, Descriptive Statistics, Scatter Plots, Data Analysis, Interactive Data Visualization, Data Visualization Software, Data Presentation, Data Manipulation

Skills you'll gain: Business Writing, Active Listening, Concision, Change Management, Non-Verbal Communication, Organizational Change, Writing, Writing and Editing, Empathy, Technical Writing, Business Transformation, Business Communication, Stakeholder Engagement, Interpersonal Communications, Communication, Generative AI Agents, Generative AI, Strategic Communication, Marketing Communications, Strategic Marketing

Skills you'll gain: Computational Thinking, Information Technology, Programming Principles, Data Structures, Operations Management, Production Schedule, Information Systems, Business Operations, Business Logic, Algorithms, Computer Programming, Inventory Control, Python Programming, Decision Making

Skills you'll gain: Loyalty Programs, AI Personalization, Augmented and Virtual Reality (AR/VR), Brand Loyalty, Digital Assets, Customer Engagement, Customer Retention, Predictive Analytics, Digital Media Strategy, Marketing Analytics, Marketing Strategies, Revenue Management, Brand Marketing, Customer experience improvement, Forecasting, Artificial Intelligence, Media Planning, Marketing Budgets, Media Relations, Price Negotiation

Skills you'll gain: Financial Statement Analysis, Service Design, Financial Analysis, Change Management, Design Thinking, Social Media Campaigns, Hospitality Management, Social Media Marketing, Income Statement, Social Media, Hotels and Accommodations, Revenue Management, Financial Forecasting, Finance, Strategic Planning, Operations Management, Capital Budgeting, Prototyping, Key Performance Indicators (KPIs), Search Engine Optimization

Skills you'll gain: Business Valuation, Corporate Finance, Financial Analysis, Financial Modeling, Finance, Analysis, Financial Management, Market Share, Cash Flows, Equities