• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Engagement
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer engagement"

    • Status: Preview
      Preview
      U

      University of Colorado System

      Electric Utilities Fundamentals and Future

      Skills you'll gain: Electrical Power, Energy and Utilities, Electric Power Systems, Regulatory Affairs, Regulation and Legal Compliance, Emerging Technologies, Forecasting, Capacity Planning, Strategic Thinking, Environmental Policy, Customer Engagement, Stakeholder Engagement

      4.7
      Rating, 4.7 out of 5 stars
      ·
      721 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Business Analytics Capstone

      Skills you'll gain: Data-Driven Decision-Making, Business Analytics, Peer Review, Analytical Skills, Data Analysis, Performance Measurement, Business Strategy, Business Planning, Project Design, Strategic Decision-Making, Digital Advertising, Advertising

      4.5
      Rating, 4.5 out of 5 stars
      ·
      769 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      A

      Advancing Women in Tech

      The Business of Product Management I

      Skills you'll gain: Product Management, Competitive Analysis, Product Strategy, Product Roadmaps, Market Analysis, Product Requirements, Customer Insights, Strategic Leadership, Go To Market Strategy, Innovation, Persona Development, B2B Sales

      4.5
      Rating, 4.5 out of 5 stars
      ·
      796 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      R

      Rutgers the State University of New Jersey

      Procurement Basics

      Skills you'll gain: Procurement, Stakeholder Management, Purchasing, Stakeholder Engagement, Request For Quotation (RFQ), Request for Proposal, Strategic Sourcing, Internal Communications, Stakeholder Communications, Supplier Management, Relationship Management, Supply Chain Management, Cost Reduction

      4.7
      Rating, 4.7 out of 5 stars
      ·
      564 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Management Fundamentals

      Skills you'll gain: People Management, Leadership and Management, Decision Making, Organizational Change, Team Motivation, Applicant Tracking Systems, Compensation Management, Organizational Effectiveness, Organizational Structure, Recruitment, Job Analysis, Employee Engagement

      4.7
      Rating, 4.7 out of 5 stars
      ·
      518 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      COVID19 Data Analysis Using Python

      Skills you'll gain: Seaborn, Correlation Analysis, Data Visualization, Data Cleansing, Matplotlib, Pandas (Python Package), Data Analysis, Data Manipulation, Python Programming, Statistical Analysis, Exploratory Data Analysis, Data Integration, Statistics

      4.5
      Rating, 4.5 out of 5 stars
      ·
      2K reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      E

      ESSEC Business School

      The Fundamentals of Revenue Management: The Cornerstone of Revenue Strategy

      Skills you'll gain: Revenue Management, Hotel Operations, Budgeting, Forecasting, Target Market, Market Share, Market Dynamics, Data-Driven Decision-Making, Consumer Behaviour, Competitive Analysis, Automation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.1K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of Colorado System

      Fundamentals of Global Energy Business

      Skills you'll gain: Energy and Utilities, Strategic Thinking, Global Marketing, Business Analysis, Business Economics, Supply And Demand, Stakeholder Engagement, Business Analytics, Economics, Political Sciences, Policy Analysis, Environment and Resource Management, Natural Resource Management, Emerging Technologies

      4.6
      Rating, 4.6 out of 5 stars
      ·
      501 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      SAS

      Doing More with SAS Programming

      Skills you'll gain: SAS (Software), Data Manipulation, Data Processing, Data Transformation, Data Integration, Statistical Programming, Data Analysis, Data Presentation, Descriptive Statistics

      4.8
      Rating, 4.8 out of 5 stars
      ·
      941 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      T

      The University of Sydney

      Academic Skills for University Success: Capstone

      Skills you'll gain: Research, Goal Setting, Communication, Ethical Standards And Conduct, Planning, Critical Thinking and Problem Solving, Writing, Collaboration

      4.9
      Rating, 4.9 out of 5 stars
      ·
      1.8K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Product Analytics and AI

      Skills you'll gain: Usability Testing, A/B Testing, Analytics, Product Management, Agile Methodology, Product Testing, User Experience, AI Personalization, Customer Insights, Product Development, Agile Software Development, Data-Driven Decision-Making, Data Science, Software Development

      4.7
      Rating, 4.7 out of 5 stars
      ·
      488 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of London

      Refugees in the 21st Century

      Skills you'll gain: Immigration Law, International Relations, World History, Demography, Community and Social Work, Public Policies, Policy Analysis, Political Sciences

      4.8
      Rating, 4.8 out of 5 stars
      ·
      563 reviews

      Beginner · Course · 1 - 3 Months

    Searches related to customer engagement

    sap customer engagement and discovery
    1…454647…210

    In summary, here are 10 of our most popular customer engagement courses

    • Electric Utilities Fundamentals and Future: University of Colorado System
    • Business Analytics Capstone: University of Pennsylvania
    • The Business of Product Management I: Advancing Women in Tech
    • Procurement Basics: Rutgers the State University of New Jersey
    • Management Fundamentals: University of Pennsylvania
    • COVID19 Data Analysis Using Python: Coursera Project Network
    • The Fundamentals of Revenue Management: The Cornerstone of Revenue Strategy: ESSEC Business School
    • Fundamentals of Global Energy Business: University of Colorado System
    • Doing More with SAS Programming: SAS
    • Academic Skills for University Success: Capstone: The University of Sydney

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok