• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Experience Improvement
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer experience improvement"

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      Design Theory Principles for Print and Digital Applications

      Skills you'll gain: Responsive Web Design, Motion Graphics, Graphic and Visual Design, Graphic Design, Digital Design, Digital Publishing, Web Design, Multimedia, User Experience Design, Adobe XD, Animations, Typography, Wireframing, Adobe InDesign, Style Guides, Design, Logo Design, Design Elements And Principles, Color Matching, Color Theory

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Siemens

      Expedite – Skills for Industry: Industry Foundations

      Skills you'll gain: Product Lifecycle Management, Digital Transformation, Business Communication, Cost Benefit Analysis, Customer experience strategy (CX), Stakeholder Communications, New Product Development, Cross-Functional Collaboration, Engineering Management, Business, Innovation, Business Management, Employee Onboarding, Strategic Decision-Making

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      A

      Adobe

      Design Fundamentals with AI

      Skills you'll gain: Typography, Logo Design, Digital Design, Creative Design, Visual Design, Branding, Graphic Design, User Interface and User Experience (UI/UX) Design, Color Theory, Content Creation, Creativity, Generative AI Agents

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      SkillUp

      Professional Scrum Master

      Skills you'll gain: User Story, Sprint Retrospectives, Sprint Planning, Scrum (Software Development), Backlogs, Agile Methodology, Agile Product Development, Product Management, Agile Project Management, Team Building, Team Management, Product Roadmaps, Project Closure, Meeting Facilitation, Product Requirements, Organizational Change, Team Leadership, Project Management, Employee Coaching, Risk Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      451 reviews

      Advanced · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Washington

      Machine Learning

      Skills you'll gain: Regression Analysis, Applied Machine Learning, Feature Engineering, Machine Learning, Image Analysis, Unsupervised Learning, Artificial Intelligence and Machine Learning (AI/ML), Predictive Modeling, Classification And Regression Tree (CART), Supervised Learning, Bayesian Statistics, Statistical Modeling, Artificial Intelligence, Deep Learning, Data Mining, Computer Vision, Statistical Machine Learning, Predictive Analytics, Text Mining, Machine Learning Algorithms

      4.6
      Rating, 4.6 out of 5 stars
      ·
      16K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      Intuit

      Bookkeeping Basics

      Skills you'll gain: Bookkeeping, QuickBooks (Accounting Software), Financial Statements, Accounting Software, Ledgers (Accounting), Accounting, Accounting Records, Balance Sheet, Income Statement, General Ledger, Ethical Standards And Conduct, Cash Flows

      4.6
      Rating, 4.6 out of 5 stars
      ·
      6.2K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      D

      Duke University

      Telehealth: Essentials, Teamwork, and Dermatology

      Skills you'll gain: Telehealth, Patient Preparation, Teamwork, Collaboration, Vital Signs, Health Technology, Medical Imaging, Patient Evaluation, Health Assessment, Care Management, Clinical Experience, Patient Education and Support, Health Care, Virtual Environment, Telecommunications, Medical Equipment and Technology, Image Analysis, Patient Assistance, Communication

      Beginner · Specialization · 1 - 4 Weeks

    • Status: Preview
      Preview
      D

      DeepLearning.AI

      Generative AI with Large Language Models

      Skills you'll gain: Generative AI, Large Language Modeling, OpenAI, ChatGPT, Prompt Engineering, PyTorch (Machine Learning Library), Artificial Intelligence and Machine Learning (AI/ML), Deep Learning, Tensorflow, Python Programming, Scalability, Natural Language Processing, Machine Learning, Application Deployment, Reinforcement Learning, Performance Tuning

      4.8
      Rating, 4.8 out of 5 stars
      ·
      3.4K reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      Harnessing AI for Business Impact

      Skills you'll gain: Large Language Modeling, ChatGPT, Generative AI, Data Ethics, Market Research, Trend Analysis, OpenAI, Technology Strategies, Business Strategy, Real Time Data, Governance, Data-Driven Decision-Making, Financial Forecasting, Business Process Automation, Market Analysis, Artificial Intelligence, Analytics, Content Creation, Team Management, Data Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      291 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      B

      Board Infinity

      Build SAP Apps with CDS Views, OData Services & Fiori UI

      Skills you'll gain: Business Logic, Data Integration, Development Environment

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      Freelance Video Editing: Build Strong Client Relationships

      Skills you'll gain: Constructive Feedback, Client Services, Rapport Building, Sales Presentation, Verbal Communication Skills, Customer Relationship Building, Video Editing, Expectation Management, Professional Networking, Relationship Management, Business Relationship Management, Workflow Management

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google

      Google UX Design (PT)

      Skills you'll gain: Adobe XD, User Experience Design, Usability Testing, Figma (Design Software), Responsive Web Design, Information Architecture, Wireframing, User Experience, Prototyping, UI/UX Research, Presentations, Design Reviews, User Story, Storyboarding, Ideation, Mockups, Software Documentation, User Research, User Centered Design, Web Design

      4.9
      Rating, 4.9 out of 5 stars
      ·
      2.6K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    1…596061…471

    In summary, here are 10 of our most popular customer experience improvement courses

    • Design Theory Principles for Print and Digital Applications: Skillshare
    • Expedite – Skills for Industry: Industry Foundations: Siemens
    • Design Fundamentals with AI: Adobe
    • Professional Scrum Master: SkillUp
    • Machine Learning: University of Washington
    • Bookkeeping Basics: Intuit
    • Telehealth: Essentials, Teamwork, and Dermatology: Duke University
    • Generative AI with Large Language Models: DeepLearning.AI
    • Harnessing AI for Business Impact: Coursera Instructor Network
    • Build SAP Apps with CDS Views, OData Services & Fiori UI: Board Infinity

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok