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Results for "customer success management"
- Status: Free Trial
Google
Skills you'll gain: Agile Project Management, Agile Methodology, Sprint Planning, Agile Product Development, Backlogs, User Story, Sprint Retrospectives, Employee Coaching, Product Roadmaps, Coaching, Team Management, Interviewing Skills, Influencing, Problem Solving
- Status: Free Trial
Rutgers the State University of New Jersey
Skills you'll gain: Transportation, Supply Chain, and Logistics, Warehousing, Logistics, Warehouse Management, Inventory and Warehousing, Transportation Operations, Inventory Management System, Supply Chain, Customer Service, Operating Cost, Cost Benefit Analysis
- Status: Free Trial
Copenhagen Business School
Skills you'll gain: Business Strategy, Strategic Thinking, Organizational Strategy, Organizational Structure, Strategic Leadership, Strategic Decision-Making, Peer Review, Strategic Planning, Plan Execution, Project Management, Competitive Analysis, Performance Measurement, Culture Transformation, Business Planning, Innovation, Corporate Strategy, Market Analysis, Resource Management, Global Marketing, Project Implementation
- Status: Free Trial
IESE Business School
Skills you'll gain: Financial Reporting, Financial Statement Analysis, Financial Statements, Value Propositions, Financial Accounting, Brand Management, Income Statement, Team Motivation, Balance Sheet, People Management, Marketing, Organizational Leadership, Accounting, Operational Analysis, Financial Forecasting, Market Share, Organizational Effectiveness, Business Analysis, Leadership, Finance
- Status: Preview
Deep Teaching Solutions
Skills you'll gain: Creativity, Learning Strategies, Learning Theory, Willingness To Learn, Student Engagement, Time Management, Growth Mindedness, Productivity, Self-Discipline, Cognitive flexibility, Overcoming Obstacles, Stress Management, Adaptability
- Status: Preview
Università Bocconi
Skills you'll gain: Annual Reports, Financial Statement Analysis, Retail Store Operations, Marketing Communications, Brand Management, Financial Analysis, Business Modeling, Branding, Digital Media Strategy, Business Management, Product Management, Business Strategy, Merchandising, Communication Strategies, Product Development, E-Commerce, Consumer Behaviour, Customer experience strategy (CX)
- Status: Preview
University of London
Skills you'll gain: Brand Management, Branding, Brand Strategy, Brand Marketing, Human Resource Strategy, Brand Awareness, Strategic Marketing, Performance Measurement, Dashboard, Global Marketing, Organizational Strategy, Market Dynamics, Employee Engagement, Customer experience strategy (CX), Consumer Behaviour
- Status: Free Trial
Skills you'll gain: Prompt Engineering, Generative AI, Commercialization, Product Lifecycle Management, Product Improvement, Product Management, Stakeholder Communications, Customer experience improvement, Technical Product Management, ChatGPT, Risk Management, AI Personalization, New Product Development, Product Development, Product Strategy, Innovation, Business Ethics, Artificial Intelligence, Creativity, Large Language Modeling
- Status: Free Trial
Skills you'll gain: Stakeholder Management, Project Management, Project Management Software, Project Risk Management, Project Management Life Cycle, Agile Methodology, Resource Management, Project Planning, Waterfall Methodology, Information Technology, Communication
- Status: Preview
University of London
Skills you'll gain: People Management, Conflict Management, Employee Performance Management, Performance Management, Decision Making, People Development, Leadership, Interviewing Skills, Compensation Management, Recruitment, Team Motivation, Goal Setting
- Status: Free Trial
CVS Health
Skills you'll gain: De-escalation Techniques, Greeting Customers, Inbound Calls, Data Entry, Customer Data Management, Telephone Skills, Personal Development, Customer Inquiries, Customer Service, Data Management, Teamwork, Verbal Communication Skills, Performance Measurement, Professional Development, Growth Mindedness, Business Metrics, Time Management, Communication, Problem Solving
- Status: Free Trial
CVS Health
Skills you'll gain: Greeting Customers, De-escalation Techniques, Customer Service, Product Knowledge, Call Center Experience, Inbound Calls, Interviewing Skills, Active Listening, Data Entry, Cross Selling, Time Management, Customer Data Management, Professionalism, Customer Complaint Resolution, Telephone Skills, Customer Relationship Building, Upselling, Customer experience improvement, Communication, Recruitment
In summary, here are 10 of our most popular customer success management courses
- Agile Project Management: Google
- Supply Chain Logistics: Rutgers the State University of New Jersey
- Strategic Management and Innovation: Copenhagen Business School
- Foundations of Management: IESE Business School
- Learning How to Learn: Powerful mental tools to help you master tough subjects: Deep Teaching Solutions
- Management of Fashion and Luxury Companies: Università Bocconi
- Brand Management: Aligning Business, Brand and Behaviour: University of London
- Generative AI for Product Managers: IBM
- Introduction to Project Management : IBM
- The Manager's Toolkit: A Practical Guide to Managing People at Work: University of London