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Explore the Customer Service Course Catalog
- Status: Free Trial
Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Performance Metric, Service Improvement, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Help Desk Support, De-escalation Techniques, Communication Strategies
- Status: Free Trial
Johns Hopkins University
Skills you'll gain: Rmarkdown, Exploratory Data Analysis, Version Control, Statistical Analysis, R Programming, Data Manipulation, Data Cleansing, Data Science, Data Wrangling, Data Visualization, Plot (Graphics), Statistical Programming, Ggplot2, Big Data, Git (Version Control System), Data Integration, Knitr, Data Analysis, Data Sharing, Statistical Reporting
The University of Sydney
Skills you'll gain: Design Thinking, Human Centered Design, Innovation, Service Design, Prototyping, Ideation, User Experience Design, Creativity, Product Development, Design, User Feedback
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: People Analytics, Data-Driven Decision-Making, Business Analytics, Descriptive Analytics, Business Intelligence, Human Resource Strategy, Financial Data, Marketing Analytics, Analytics, Talent Management, Financial Analysis, Predictive Analytics, Peer Review, Business Analysis, Financial Statement Analysis, Financial Forecasting, Customer Insights, Workforce Planning, Demand Planning, Customer Analysis
- Status: Free Trial
Skills you'll gain: Application Performance Management, Distributed Denial-Of-Service (DDoS) Attacks, Google Cloud Platform, Kubernetes, Cloud Infrastructure, Identity and Access Management, Data Loss Prevention, Load Balancing, System Monitoring, Prompt Engineering, Network Monitoring, Cloud Computing Architecture, Containerization, Network Architecture, Role-Based Access Control (RBAC), Network Security, OAuth, Network Routing, Cloud Security, Virtual Private Networks (VPN)
- Status: Free Trial
University of Virginia
Skills you'll gain: Usability Testing, Agile Product Development, New Product Development, Continuous Delivery, Agile Software Development, User Story, Product Management, Agile Methodology, Product Testing, Agile Project Management, Team Performance Management, Team Management, Design Thinking, Team Building, Team Leadership, Product Improvement, Customer Analysis, Innovation, Analytics, Business Analytics
- Status: Free Trial
Skills you'll gain: Social Media Marketing, Social Media, Target Audience, Social Media Strategy, Social Media Management, Marketing, Key Performance Indicators (KPIs), Goal Setting, Facebook, Customer Analysis, Marketing Strategies, Marketing Channel, Instagram, Digital Marketing
- Status: Free Trial
Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, Commercialization, Product Management, Product Lifecycle Management, Stakeholder Communications, OpenAI, Technical Product Management, Artificial Intelligence, Customer experience improvement, Team Building, Return On Investment, Product Development, New Product Development, Product Strategy, Microsoft Copilot, Large Language Modeling, Technical Communication, Image Analysis
- Status: Free Trial
Skills you'll gain: Node.JS, Cloud Computing Architecture, Server Side, Cloud-Native Computing, React Redux, Cloud Services, NoSQL, MongoDB, React.js, Web Design and Development, Agile Methodology, Front-End Web Development, JavaScript Frameworks, Cloud Security, Cloud Technologies, Hypertext Markup Language (HTML), HTML and CSS, Restful API, Web Development, Back-End Web Development
- Status: Free Trial
Skills you'll gain: Large Language Modeling, Data Literacy, Data Mining, Artificial Intelligence, OpenAI, Generative AI, Data Ethics, Artificial Intelligence and Machine Learning (AI/ML), Big Data, Information Architecture, Strategic Decision-Making, Enterprise Architecture, Cloud Computing, Data Analysis, Data Science, ChatGPT, Deep Learning, Data Strategy, Business Strategy, Business Process Automation
- Status: Free Trial
Skills you'll gain: Data Validation, Spreadsheet Software, Data Analysis, Analytics, Data Manipulation, Excel Formulas, Data Compilation, Pivot Tables And Charts, SQL, Data Integration, Data Transformation, User Feedback
- Status: Free Trial
Skills you'll gain: User Experience Design, User Story, Ideation, Usability, Web Content Accessibility Guidelines, User Research, Design Thinking, Human Centered Design, Competitive Analysis, User Flows, Persona Development
Customer Service learners also search
In summary, here are 10 of our most popular customer service courses
- Dell Technologies Customer Service for Technical Support:Â Dell
- Data Science: Foundations using R:Â Johns Hopkins University
- Innovation Through Design: Think, Make, Break, Repeat:Â The University of Sydney
- Business Analytics:Â University of Pennsylvania
- Preparing for Google Cloud Certification: Cloud Security Engineer:Â Google Cloud
- Digital Product Management:Â University of Virginia
- Introduction to Social Media Marketing:Â Meta
- Generative AI for Product Managers:Â IBM
- Cloud Application Development Foundations:Â IBM
- IBM AI Foundations for Business:Â IBM