Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Customer Data Management, Customer Retention, Loyalty Programs, Customer Engagement, Customer Insights, Customer Analysis, Relationship Management, Customer experience strategy (CX), Personalized Service, Target Market, Data-Driven Decision-Making, Business Intelligence, Trend Analysis

Skills you'll gain: Customer Engagement, Customer Insights, Customer Analysis, Market Research, Surveys, Customer experience strategy (CX), Customer Service, Data Collection, Active Listening, Continuous Improvement Process, Data-Driven Decision-Making, Focus Group, Team Oriented, Social Media

Skills you'll gain: Stakeholder Engagement, Customer Engagement, Consultative Approaches, Stakeholder Communications, SAP Applications, Solution Selling, Technical Consulting, Customer Insights, Technology Roadmaps, Process Analysis, Business Analysis, Project Management, Business Requirements

Skills you'll gain: Employee Engagement, Interactive Learning, Stress Management, Drive Engagement, Strategic Planning, Personal Development, Empathy, Organizational Change, Self-Awareness

Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support

Skills you'll gain: Usability Testing, New Product Development, Product Management, Product Lifecycle Management, Agile Software Development, Product Development, Innovation, Product Roadmaps, Agile Methodology, Kanban Principles, Product Planning, Product Strategy, Product Testing, Project Management Life Cycle, Agile Project Management, User Story, Stakeholder Engagement, Sprint Retrospectives, Stakeholder Management, Competitive Analysis

Skills you'll gain: Search Engine Marketing, Media Planning, Social Media Marketing, Google Ads, Email Marketing, Data Storytelling, Social Media Strategy, Search Engine Optimization, Order Fulfillment, Social Media Management, Spreadsheet Software, Professional Networking, A/B Testing, Digital Advertising, Target Audience, Loyalty Programs, E-Commerce, Campaign Management, Customer Relationship Management, Interviewing Skills

Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Oral Comprehension, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Oral Expression, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity

Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, Customer Support, Customer experience improvement, Customer Engagement, Personalized Service, Operational Efficiency, Technology Strategies, Business Process Automation, Data Ethics, Automation, Business Ethics

Skills you'll gain: Storyboarding, Wireframing, Responsive Web Design, User Experience Design, Design Thinking, User Research, UI/UX Research, Information Architecture, Figma (Design Software), Usability Testing, Professional Networking, User Story, Web Design, Design Reviews, Usability, Presentations, User Experience, Design Research, Ideation, Interviewing Skills

Skills you'll gain: Talent Acquisition, Training and Development, Compensation and Benefits, Training Programs, Recruitment, Employee Training, Full Cycle Recruitment, Job Analysis, Employee Performance Management, Compensation Management, Performance Appraisal, Job Evaluation, Developing Training Materials, Compensation Strategy, Human Resource Policies, Organizational Structure, Occupational Safety And Health, Business Continuity Planning, Risk Management, Business Risk Management

Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service