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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: Free Trial
      Free Trial
      I

      IBM

      Cybersecurity Fundamentals

      Skills you'll gain: Encryption, Identity and Access Management, Public Key Infrastructure, Endpoint Security, Cryptography, Network Security, Cybersecurity, Threat Detection, Cyber Attacks, Security Awareness, Data Security, Cryptographic Protocols, Advanced Encryption Standard (AES), Cyber Security Strategy, Secure Coding, Hardening, Data Encryption Standard, Technical Support and Services, Information Technology, Computer Security Incident Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.7K reviews

      Beginner · Specialization · 3 - 6 Months

    • T

      The University of Sydney

      Positive Psychiatry and Mental Health

      Skills you'll gain: Mental Health, Stress Management, Community Mental Health Services, Mindfulness, Mental Health Diseases and Disorders, Psychiatry, Positivity, Rehabilitation, Resilience, Behavioral Health, Clinical Psychology, Mental Health Therapies, Psychotherapy, Personal Development, Mental and Behavioral Health, Creativity, Self-Awareness, Occupational Therapy, Empowerment, Physical Therapy

      4.8
      Rating, 4.8 out of 5 stars
      ·
      3.8K reviews

      Mixed · Course · 1 - 3 Months

    • H

      Hebrew University of Jerusalem

      Build a Modern Computer from First Principles: From Nand to Tetris (Project-Centered Course)

      Skills you'll gain: Computer Architecture, Computer Hardware, Computational Logic, Computer Programming, System Design and Implementation, Technical Design, Software Design, Program Development, Debugging, Verification And Validation, Development Environment

      4.9
      Rating, 4.9 out of 5 stars
      ·
      3.7K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California San Diego

      Interaction Design

      Skills you'll gain: Design Research, Interaction Design, User Experience Design, Statistical Analysis, Usability, Ideation, User Research, Graphic and Visual Design, User Interface (UI) Design, Experimentation, Prototyping, Human Centered Design, Usability Testing, Human Computer Interaction, A/B Testing, Human Factors, Collaborative Software, Telecommuting, R Programming, Storyboarding

      4.5
      Rating, 4.5 out of 5 stars
      ·
      4K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      É

      École Polytechnique Fédérale de Lausanne

      Functional Programming in Scala

      Skills you'll gain: Scala Programming, Apache Spark, Apache Hadoop, User Interface (UI), Programming Principles, Big Data, Software Design, Data Structures, Software Design Patterns, Functional Design, Data Manipulation, Object Oriented Programming (OOP), Interactive Data Visualization, Distributed Computing, Computer Programming, Data Processing, Real Time Data, Visualization (Computer Graphics), Performance Tuning, Algorithms

      4.7
      Rating, 4.7 out of 5 stars
      ·
      11K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Introduction to Cybersecurity Tools & Cyberattacks

      Skills you'll gain: Malware Protection, Identity and Access Management, Incident Response, Cybersecurity, Computer Security Incident Management, Network Security, Threat Management, Threat Detection, Cyber Attacks, Authentications, Distributed Denial-Of-Service (DDoS) Attacks, Security Awareness, Security Controls, Infrastructure Security, Authorization (Computing), Multi-Factor Authentication

      4.6
      Rating, 4.6 out of 5 stars
      ·
      16K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Google شهادة تقنية المعلومات من

      Skills you'll gain: Network Troubleshooting, Computer Networking, Information Systems Security, Linux, IT Infrastructure, Cybersecurity, Microsoft Windows, Network Security, Network Protocols, TCP/IP, Application Security, Systems Administration, Remote Access Systems, Desktop Support, Technical Support, File Systems, Lightweight Directory Access Protocols, Active Directory, Help Desk Support, Software Installation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      564 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Core 1: Hardware and Network Troubleshooting

      Skills you'll gain: Hardware Troubleshooting, Desktop Support, Network Troubleshooting, Computer Hardware, System Configuration, Network Administration, Computer Displays, Technical Support, Peripheral Devices, Data Storage

      4.6
      Rating, 4.6 out of 5 stars
      ·
      163 reviews

      Advanced · Course · 1 - 3 Months

    • Y

      Yale University

      Everyday Parenting: The ABCs of Child Rearing

      Skills you'll gain: Behavior Management, Positive Behavior Support, Parent Communication, Mental Health, De-escalation Techniques, Family Therapy, Child Development

      4.9
      Rating, 4.9 out of 5 stars
      ·
      3.1K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      California Institute of the Arts

      Game Design: Art and Concepts

      Skills you'll gain: Animation and Game Design, Game Design, Animations, Prototyping, Conceptual Design, Video Game Development, Storytelling, Software Design Documents, Ideation, Visualization (Computer Graphics), Storyboarding, Design, Virtual Environment, Art History, Technical Design, Design Elements And Principles, Usability Testing, Creative Design, Design Strategies, Graphic and Visual Design

      4.7
      Rating, 4.7 out of 5 stars
      ·
      4.1K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Toronto

      Self-Driving Cars

      Skills you'll gain: Computer Vision, Image Analysis, Control Systems, Embedded Software, Automation, Deep Learning, Software Architecture, Computer Graphics, Simulations, Safety Assurance, Artificial Neural Networks, Global Positioning Systems, Visualization (Computer Graphics), Hardware Architecture, Estimation, Algorithms, Machine Learning Methods, Predictive Modeling, Scenario Testing, Data Structures

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.5K reviews

      Advanced · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Positive Psychology: Martin E. P. Seligman’s Visionary Science

      Skills you'll gain: Optimism, Personal Development, Resilience, Positive Behavior Support, Psychology, School Psychology, Working With Children, Education and Training, Research, Human Development, Creativity

      4.9
      Rating, 4.9 out of 5 stars
      ·
      6.2K reviews

      Beginner · Course · 1 - 4 Weeks

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    1…121314…235

    In summary, here are 10 of our most popular technical support courses

    • Cybersecurity Fundamentals: IBM
    • Positive Psychiatry and Mental Health : The University of Sydney
    • Build a Modern Computer from First Principles: From Nand to Tetris (Project-Centered Course): Hebrew University of Jerusalem
    • Interaction Design: University of California San Diego
    • Functional Programming in Scala: École Polytechnique Fédérale de Lausanne
    • Introduction to Cybersecurity Tools & Cyberattacks: IBM
    • Google شهادة تقنية المعلومات من: Google
    • Core 1: Hardware and Network Troubleshooting: IBM
    • Everyday Parenting: The ABCs of Child Rearing: Yale University
    • Game Design: Art and Concepts: California Institute of the Arts

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