Skills you'll gain: Customer experience improvement, Inbound Calls, Customer experience strategy (CX), Outbound Calls, Role-Based Access Control (RBAC), Operational Efficiency, Process Optimization, Service Level

Skills you'll gain: Data-Driven Decision-Making, Technical Product Management, Data Analysis, Product Management, Applied Machine Learning, Project Management, Workflow Management, Performance Measurement, Artificial Intelligence, Machine Learning, Business Metrics, Key Performance Indicators (KPIs), Data Visualization

Skills you'll gain: Drive Engagement, Customer Engagement, Content Creation, Social Media Content, Video Production, Social Media, Social Media Campaigns, Social Media Strategy, Growth Strategies, Marketing, Business

Skills you'll gain: Dashboard, Data Visualization Software, Interactive Data Visualization, Data Visualization, Data Storytelling, Pivot Tables And Charts, Data Manipulation, Data Wrangling, Data Analysis, Data Modeling, Data Integration, Scatter Plots, Software Installation

Skills you'll gain: FinTech, Digital Transformation, Innovation, Mobile Banking, Financial Services, Banking, Business Transformation, Data-Driven Decision-Making, Customer experience improvement, Human Capital, Diversity Equity and Inclusion Initiatives, Technology Roadmaps, Talent Management

Skills you'll gain: Fundraising, Facebook, Social Media Campaigns, Social Media, Social Media Marketing, Customer Insights, Business Metrics, Marketing

Skills you'll gain: Prospecting and Qualification, Lead Generation, Sales Development, Salesforce, Sales Pipelines, Sales Process, Campaign Management, Customer Relationship Management (CRM) Software, Data Import/Export, Communication Strategies

Skills you'll gain: Blockchain, FinTech, Ledgers (Accounting), Banking, Payment Systems, Financial Services, Digital Assets, Financial Trading, Transaction Processing, Cryptography, Application Development, Programming Principles, Secure Coding, Data Integrity

Skills you'll gain: Registration, Email Marketing, Employee Surveys, Content Performance Analysis, User Feedback, Customer Relationship Management (CRM) Software, User Accounts, Account Management

Skills you'll gain: Competitive Analysis, Value Propositions, Entrepreneurship, Business Strategy, Customer Relationship Management, Target Market, Price Negotiation, Empowerment, B2B Sales, Customer Insights, Market Analysis, Business-To-Consumer

Skills you'll gain: Customer Support, Record Keeping, Client Support, Customer Service, Google Cloud Platform, Technical Support, Cloud Services, Prioritization, Customer Complaint Resolution, Service Level, User Feedback

Skills you'll gain: Marketing Effectiveness, Digital Marketing, Digital Media Strategy, Digital Transformation, Marketing Strategies, Marketing Automation, Marketing Channel, Key Performance Indicators (KPIs), Marketing Analytics, MarTech, Performance Measurement, A/B Testing, Advertising Campaigns, Consumer Behaviour, Target Audience