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Explore the CRM Course Catalog
- Status: Preview
Simplilearn
Skills you'll gain: Search Engine Optimization, E-Commerce, Logistics Management, Merchandising, Product Marketing, Promotional Strategies, Product Knowledge, Customer Service, Customer Relationship Management, Online Advertising, Price Negotiation, Web Analytics and SEO, Social Media Marketing, Content Creation
- Status: NewStatus: Free Trial
Zoho Corporation
Skills you'll gain: Sales Process, Sales Training, Sales, Closing (Sales), Sales Strategy, Sales Management, Customer Relationship Management, Customer Relationship Management (CRM) Software, Communication, Business Software, Business Writing, Overcoming Objections, Collaboration, Presentations, Negotiation, Problem Solving, Value Propositions, Critical Thinking
- Status: Free Trial
University of Michigan
Skills you'll gain: Policy Development, Labor Relations, Workforce Management, Human Resources, Generative AI, Organizational Development, Artificial Intelligence, Business Ethics, Job Analysis, Emerging Technologies, Customer Relationship Management
- Status: NewStatus: Free Trial
Zoho Corporation
Skills you'll gain: Sales Process, Sales Development, Sales, Sales Management, Sales Strategy, General Sales Practices, Customer Relationship Management (CRM) Software, Sales Presentation, Sales Pipelines, Interviewing Skills, Prospecting and Qualification, Portfolio Management
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Sales Development, Customer Engagement, Lead Generation, Generative AI Agents, Sales Management, Customer experience improvement, Sales Prospecting, Productivity Software, Sales, Business Workflow Analysis, ChatGPT, Business Ethics
Coursera Project Network
Skills you'll gain: Persona Development, User Accounts, Target Audience, Business Modeling, Graphic Design, Collaborative Software, Productivity Software, Market Analysis
- Status: Free Trial
HubSpot Academy
Skills you'll gain: Data Visualization, HubSpot CRM, Dashboard, Business Reporting, Customer Relationship Management (CRM) Software, Performance Reporting, Forecasting, Business Metrics, Sales Process, Performance Metric, Sales, Data-Driven Decision-Making, Customer Service, Key Performance Indicators (KPIs), Customer Data Management, Goal Setting
- Status: Free
Coursera Project Network
Skills you'll gain: Blogs, Content Marketing, Content Creation, HubSpot CRM, Marketing Strategies, Customer Analysis, AI Personalization, MarTech, Marketing Automation, Customer Engagement, Email Marketing, Marketing Effectiveness, Digital Content, Artificial Intelligence
- Status: NewStatus: Free Trial
Digital Marketing Institute
Skills you'll gain: Digital Marketing, Social Media Marketing, Marketing Channel, Digital Media Strategy, Marketing Automation, Marketing Strategy and Techniques, Social Media Strategy, Digital Advertising, Email Marketing, Content Marketing, Search Engine Optimization, Marketing Communications, E-Commerce, Customer Relationship Management (CRM) Software, Demand Generation, Marketing Analytics, Customer Service, Web Applications
- Status: NewStatus: Free
DeepLearning.AI
Skills you'll gain: Serverless Computing, Agentic systems, Generative AI Agents, API Gateway, Amazon Web Services, Cloud Applications, Prompt Engineering, Cloud Computing Architecture, Customer Relationship Management, Security Controls
Coursera Instructor Network
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Inquiries, Personalized Service, Customer Insights, Customer Retention, Business Analytics, ChatGPT, Generative AI Agents, User Feedback, Client Support, Analytics, Self Service Technologies, Automation
- Status: Free
Amazon Web Services
Skills you'll gain: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, System Implementation
In summary, here are 10 of our most popular crm courses
- Ecommerce Listing Course:Â Simplilearn
- Key Skillsets for a Sales Representative:Â Zoho Corporation
- Generative AI Integration: Effects on Labor and Workforce:Â University of Michigan
- Get Ready to Sell: Guided Projects and Portfolio Development:Â Zoho Corporation
- GenAI for Sales Development Representatives:Â Coursera Instructor Network
- Create a buyer persona diagram for businesses with Creately:Â Coursera Project Network
- Sales Reporting with HubSpot:Â HubSpot Academy
- Harnessing HubSpot AI: Intelligent Marketing Success:Â Coursera Project Network
- Digital Channel Planning Strategy:Â Digital Marketing Institute
- Serverless Agentic Workflows with Amazon Bedrock:Â DeepLearning.AI