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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: New
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      M

      Macquarie University

      Workplace Cyber Security

      Skills you'll gain: User Experience Design, Security Awareness, User Interface and User Experience (UI/UX) Design, Computer Security Awareness Training, Human Computer Interaction, Cyber Governance, Security Management, Security Strategy, Cyber Security Policies, Cyber Security Strategy, Cyber Attacks, Cybersecurity, Cyber Security Assessment, Cyber Risk, Cyber Threat Intelligence, Data Security, Cyber Threat Hunting, Network Security, Cloud Security, Mobile Security

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
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      C

      Coursera Instructor Network

      GenAI for Loan Officers: Revolutionizing Credit Scoring

      Skills you'll gain: Loan Origination, General Lending, Data Ethics, Consumer Lending, Credit Risk, Generative AI, Commercial Lending, Customer Communications Management, Risk Analysis, Regulation and Legal Compliance, Artificial Intelligence, Business Process Automation, Business Ethics, Risk Management

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
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      C

      Coursera

      Interaction Intelligence: Advanced Prototyping with Figma

      Skills you'll gain: Figma (Design Software), Responsive Web Design, Prototyping, Mockups, Interactive Design, User Interface (UI) Design, Interaction Design, User Experience Design, Usability, User Flows, Animations

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Washington

      Machine Learning Foundations: A Case Study Approach

      Skills you'll gain: Machine Learning, Applied Machine Learning, Jupyter, Image Analysis, Deep Learning, Supervised Learning, Unsupervised Learning, Computer Vision, Text Mining, Natural Language Processing, AI Personalization, Classification And Regression Tree (CART), Python Programming, Application Deployment, Regression Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      14K reviews

      Mixed · Course · 1 - 3 Months

    • Status: New
      New
      G

      Google Cloud

      Agentes de IA generativa: transforme sua organização

      Skills you'll gain: Generative AI Agents, Generative AI, Customer experience improvement, Organizational Strategy, Prompt Engineering, Strategic Thinking, Artificial Intelligence, Google Cloud Platform, Innovation, Technology Strategies, Customer Engagement

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      R

      Real Madrid Graduate School Universidad Europea

      AI in Fan Engagement

      Skills you'll gain: Loyalty Programs, AI Personalization, Augmented and Virtual Reality (AR/VR), Brand Loyalty, Digital Assets, Customer Engagement, Customer Retention, Predictive Analytics, Digital Media Strategy, Marketing Analytics, Marketing Strategies, Revenue Management, Brand Marketing, Customer experience improvement, Forecasting, Artificial Intelligence, Media Planning, Marketing Budgets, Media Relations, Price Negotiation

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      P

      Pontificia Universidad Católica de Chile

      Gestión Empresarial Exitosa para Pymes

      Skills you'll gain: Entrepreneurship, People Management, Business Management, Human Resources Management and Planning, Marketing, Accounting, Strategic Marketing, Customer experience strategy (CX), Financial Management, Financial Analysis, Business Planning, Innovation, Finance, Recruitment, Persona (User Experience)

      4.8
      Rating, 4.8 out of 5 stars
      ·
      5.4K reviews

      Mixed · Course · 1 - 3 Months

    • Status: New
      New
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      C

      Coursera

      Portfolio Power: Compelling UX Case Studies in Sketch

      Skills you'll gain: User Experience Design, UI/UX Research, User Centered Design, Storytelling, Usability Testing, Design Thinking, Mockups, Wireframing, Design Software

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
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      C

      Coursera

      Handshake Ready: Design Specs & Handoff in Figma

      Skills you'll gain: Figma (Design Software), Software Design Documents, User Experience Design, Style Guides, Mockups, Technical Documentation, User Interface and User Experience (UI/UX) Design, Wireframing, Prototyping, UI Components, Technical Communication

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      R

      Real Madrid Graduate School Universidad Europea

      IA en la participación de los aficionados

      Skills you'll gain: Content Management, AI Personalization, Loyalty Programs, Predictive Analytics, Customer Engagement, Digital Media Strategy, Augmented Reality, Marketing Analytics, Revenue Management, Forecasting, Data-Driven Decision-Making, Marketing Strategy and Techniques, Brand Marketing, Artificial Intelligence, Media Strategy, Media Relations, Digital Transformation, Customer Communications Management, Emerging Technologies, Price Negotiation

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IBM

      UX Research and Information Architecture 

      Skills you'll gain: UI/UX Research, Information Architecture, Design Research, Qualitative Research, User Interface and User Experience (UI/UX) Design, Surveys, Usability Testing, Persona Development, Interviewing Skills, Survey Creation, Tree Maps

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      Figma UI UX Design Essentials Pt.2: Layout & Components

      Skills you'll gain: Figma (Design Software), Responsive Web Design, Prototyping, User Interface and User Experience (UI/UX) Design, UI Components, User Experience, User Interface (UI) Design, Interactive Design, Web Design, Software Design

      Mixed · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer experience courses

    • Workplace Cyber Security: Macquarie University
    • GenAI for Loan Officers: Revolutionizing Credit Scoring: Coursera Instructor Network
    • Interaction Intelligence: Advanced Prototyping with Figma: Coursera
    • Machine Learning Foundations: A Case Study Approach: University of Washington
    • Agentes de IA generativa: transforme sua organização: Google Cloud
    • AI in Fan Engagement: Real Madrid Graduate School Universidad Europea
    • Gestión Empresarial Exitosa para Pymes: Pontificia Universidad Católica de Chile
    • Portfolio Power: Compelling UX Case Studies in Sketch: Coursera
    • Handshake Ready: Design Specs & Handoff in Figma: Coursera
    • IA en la participación de los aficionados: Real Madrid Graduate School Universidad Europea

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