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    Results for "customer experience improvement"

    • Status: Free Trial
      Free Trial
      U

      University of Washington

      Introduction to Public Speaking

      Skills you'll gain: Public Speaking, Peer Review, Verbal Communication Skills, Communication, Persuasive Communication, Constructive Feedback, Non-Verbal Communication, Organizational Skills, Composure, Stress Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.2K reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
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      C

      Coursera

      Validate & Elevate: Usability Testing in Sketch

      Skills you'll gain: Usability Testing, Software Design Documents, Software Documentation, Usability, User Centered Design, Test Tools, User Experience Design, UI/UX Research, User Research, Test Planning, User Experience, Prototyping, Design Software

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
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      C

      Coursera

      User DNA: Crafting Personas & Journey Maps in Miro

      Skills you'll gain: User Experience Design, User Research, Persona (User Experience), Design Research, Usability, User Flows, Customer Insights, Wireframing, Design Software, Collaborative Software

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
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      C

      Coursera

      Test, Learn, Evolve: Usability Testing in Figma

      Skills you'll gain: Usability Testing, Usability, Figma (Design Software), User Experience Design, User Centered Design, Prototyping, User Research, UI/UX Research, Test Planning

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Generative AI: Revolutionizing Business Analysis Techniques

      Skills you'll gain: Business Analysis, Business Workflow Analysis, Business Analytics, Requirements Elicitation, Generative AI, Systems Analysis, Prompt Engineering, Requirements Analysis, Business Process Automation, Business Requirements, Process Optimization, Data Analysis, Stakeholder Communications, Workflow Management, Data-Driven Decision-Making, Artificial Intelligence, Process Improvement, Stakeholder Engagement

      4.9
      Rating, 4.9 out of 5 stars
      ·
      12 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      Advanced UX Strategies for Product Managers

      Skills you'll gain: User Experience, User Research, Usability Testing, Design Research, User Centered Design, User Story, Figma (Design Software), Product Flow Diagram, Wireframing, Cross-Functional Collaboration, Prioritization, Storytelling

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      SAP

      SAP Customer Engagement and Discovery

      Skills you'll gain: Customer Insights, Customer Engagement, Stakeholder Communications, Technical Consulting, Solution Design, Stakeholder Management, Consultative Approaches, Agile Methodology, Process Analysis, Technology Solutions, Project Design, SAP Applications, Business Analysis, Business Requirements

      4.7
      Rating, 4.7 out of 5 stars
      ·
      110 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      Universidad Austral

      Diseño de Experiencia en Servicios

      Skills you'll gain: Service Design, Customer experience improvement, User Research, Customer experience strategy (CX), Experience Design, Customer Service, Service Improvement, Design Thinking, Expectation Management, Customer Insights, Consumer Behaviour

      4.8
      Rating, 4.8 out of 5 stars
      ·
      730 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      Modern Project Leadership: Agile, AI, and Beyond

      Skills you'll gain: Project Risk Management, Risk Analysis, Risk Management, Risk Mitigation, Strategic Leadership, Workflow Management, Team Motivation, Agile Project Management, Leadership and Management, Project Management, Adaptability, Team Building, Strategic Decision-Making, Program Management, Innovation, Process Improvement, Change Management, Artificial Intelligence, Digital Transformation, Communication

      4.6
      Rating, 4.6 out of 5 stars
      ·
      389 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      M

      Macquarie University

      Workplace Cyber Security

      Skills you'll gain: User Experience Design, Security Awareness, User Interface and User Experience (UI/UX) Design, Computer Security Awareness Training, Human Computer Interaction, Cyber Governance, Security Management, Security Strategy, Cyber Security Policies, Cyber Security Strategy, Cyber Attacks, Cybersecurity, Cyber Security Assessment, Cyber Risk, Cyber Threat Intelligence, Data Security, Cyber Threat Hunting, Network Security, Cloud Security, Mobile Security

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Washington

      Machine Learning Foundations: A Case Study Approach

      Skills you'll gain: Machine Learning, Applied Machine Learning, Jupyter, Image Analysis, Deep Learning, Supervised Learning, Unsupervised Learning, Computer Vision, Text Mining, Natural Language Processing, AI Personalization, Classification And Regression Tree (CART), Python Programming, Application Deployment, Regression Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      14K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      R

      Rutgers the State University of New Jersey

      Supply Chain Analytics

      Skills you'll gain: Competitive Intelligence, Demand Planning, Strategic Sourcing, Customer Demand Planning, Procurement, Competitive Analysis, Supply Chain, Inventory Management, Customer experience strategy (CX), Inventory Control, Inventory Management System, Inventory Accounting, Supplier Performance Management, Supply Management, Supplier Management, Supply Chain Management, Business Strategy, Supply Chain Planning, Data Analysis, Business Intelligence

      4.6
      Rating, 4.6 out of 5 stars
      ·
      2.2K reviews

      Beginner · Specialization · 3 - 6 Months

    1…272829…447

    In summary, here are 10 of our most popular customer experience improvement courses

    • Introduction to Public Speaking: University of Washington
    • Validate & Elevate: Usability Testing in Sketch: Coursera
    • User DNA: Crafting Personas & Journey Maps in Miro: Coursera
    • Test, Learn, Evolve: Usability Testing in Figma: Coursera
    • Generative AI: Revolutionizing Business Analysis Techniques: SkillUp EdTech
    • Advanced UX Strategies for Product Managers: Coursera Instructor Network
    • SAP Customer Engagement and Discovery: SAP
    • Diseño de Experiencia en Servicios: Universidad Austral
    • Modern Project Leadership: Agile, AI, and Beyond: Coursera Instructor Network
    • Workplace Cyber Security: Macquarie University

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