• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Customer Experience Course Catalog

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera

      YouTube Live: Streaming Engagement

      Skills you'll gain: Live Streaming, Drive Engagement, Discussion Facilitation, Customer Engagement, Social Media Strategy, Content Performance Analysis, Community Development, Video Production, Technical Support, Organizational Skills

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      S

      Simplilearn

      Generative AI Course for Marketing, Sales, and Campaigns

      Skills you'll gain: Sales Strategy, Generative AI, Business Marketing, AI Personalization, Marketing Analytics, Blogs, Sales Pipelines, Sales Process, Marketing Strategies, Cross Selling, Business Ethics, Content Marketing, Email Marketing, Emerging Technologies, Prompt Engineering, Content Creation, Customer Engagement, Social Media Marketing

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Washington

      Creating Responsive Websites for Any Device

      Skills you'll gain: HTML and CSS, Responsive Web Design, Web Design, Cascading Style Sheets (CSS), User Experience, Front-End Web Development, Web Content Accessibility Guidelines, Javascript, Systems Development Life Cycle, User Interface (UI) Design, GitHub

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera

      Simple to Stunning: The Fidelity Evolution in Figma Design

      Skills you'll gain: Figma (Design Software), Mockups, User Experience Design, Wireframing, User Interface (UI) Design, Design, Usability, Prototyping, Design Elements And Principles, Style Guides, UI Components

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      Immersify

      Vital Signs, Vital Skills: Essential Patient Assessments

      Skills you'll gain: Vital Signs, Health Assessment, Patient Evaluation, Blood Pressure, Nursing and Patient Care, Patient Safety, Patient Education and Support, Patient Treatment, Mental and Behavioral Health, Clinical Nursing, Clinical Experience, Preventative Care, Nursing, Medical Surgical Nursing, Respiration, Healthcare Industry Knowledge

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      Immersify

      Comfort & Care: Pain, Nutrition, Hydration Assessments

      Skills you'll gain: Clinical Nutrition, Nutrition and Diet, Patient Evaluation, Patient Education and Support, Health Assessment, Vital Signs, Direct Patient Care, Pharmacology, Nutrition Education, Healthcare Ethics, Health Care, Clinical Experience, Patient Safety, Medication Therapy Management, Communication, Healthcare Industry Knowledge, Health And Safety Standards, Decision Making, Critical Thinking and Problem Solving, Critical Thinking

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Virginia

      Coding Algorithms with AI

      Skills you'll gain: Model View Controller, JSON, Debugging, User Story, UI Components, User Interface (UI), System Design and Implementation, Algorithms, Program Development, Programming Principles, User Experience Design, Web Applications, Automation, Event-Driven Programming, Javascript, HTML and CSS

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera

      Interaction Architect: Dynamic Prototyping in Sketch

      Skills you'll gain: Responsive Web Design, Cross Platform Development, Interaction Design, Prototyping, User Interface (UI) Design, Mockups, Usability, User Experience Design

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera

      Pixels with Purpose: Lo-Fi to Hi-Fi Design in Sketch

      Skills you'll gain: Mockups, Prototyping, Wireframing, User Interface (UI) Design, Design, Usability, UI Components, User Experience Design, Design Elements And Principles, Style Guides

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      Python NoSQL Data Engineering with MongoDB

      Skills you'll gain: MongoDB, Data Maintenance, Data Transformation, Query Languages, Customer Insights, Performance Tuning, Data Import/Export, Pandas (Python Package), Customer Data Management, Data Pipelines, JSON, Data Manipulation, NoSQL, Data-Driven Decision-Making, Data Validation, Data Integration, Databases, Data Access, Database Management, Data Structures

      Beginner · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Minnesota

      The Ideation Process

      Skills you'll gain: Storyboarding, New Product Development, Process Mapping, Sprint Planning, User Research, Mockups, Customer Insights, Artificial Intelligence, Business Modeling, Market Opportunities

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      Figma UI UX Design Essentials Pt.1: Tools & Foundations

      Skills you'll gain: Wireframing, Figma (Design Software), User Interface (UI) Design, User Experience Design, Style Guides, User Centered Design, Prototyping, Typography, Collaborative Software, Animations, Design Elements And Principles, Color Theory, Usability Testing

      Mixed · Course · 1 - 3 Months

    Customer Experience learners also search

    User Experience
    Beginner User Experience
    User Experience Projects
    Advanced User Experience
    UX Design
    UI
    Beginner UX Design
    Information Design
    1…282930…420

    In summary, here are 10 of our most popular customer experience courses

    • YouTube Live: Streaming Engagement: Coursera
    • Generative AI Course for Marketing, Sales, and Campaigns: Simplilearn
    • Creating Responsive Websites for Any Device: University of Washington
    • Simple to Stunning: The Fidelity Evolution in Figma Design: Coursera
    • Vital Signs, Vital Skills: Essential Patient Assessments: Immersify
    • Comfort & Care: Pain, Nutrition, Hydration Assessments: Immersify
    • Coding Algorithms with AI: University of Virginia
    • Interaction Architect: Dynamic Prototyping in Sketch: Coursera
    • Pixels with Purpose: Lo-Fi to Hi-Fi Design in Sketch: Coursera
    • Python NoSQL Data Engineering with MongoDB: EDUCBA

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok