Skills you'll gain: AI Personalization, Generative AI, Customer Support, Call Center Experience, Personalized Service, Customer Service, Customer experience improvement, Client Support, ChatGPT, Data Ethics, Business Process Automation, Self Service Technologies, Customer Insights, Customer Engagement, Customer experience strategy (CX), Automation, Prompt Engineering, Artificial Intelligence, Compliance Training, Operational Efficiency

Skills you'll gain: Large Language Modeling, ChatGPT, Data Ethics, Generative AI, Artificial Intelligence, OpenAI, Organizational Strategy, Market Research, Financial Forecasting, Business Modeling, Ethical Standards And Conduct, Regulation and Legal Compliance, Trend Analysis, Business Strategy, Prompt Engineering, Business Process, Governance, Data-Driven Decision-Making, Data Analysis, Team Management

Skills you'll gain: Social Media Marketing, Social Media, Social Media Strategy, Paid media, Social Media Campaigns, Content Performance Analysis, Content Creation, Digital Marketing, Instagram, Content Strategy, Advertising Campaigns, Facebook, Customer Engagement, Web Analytics, Marketing Analytics, LinkedIn, Scheduling

Skills you'll gain: Business Modeling, Commercialization, Business Planning, Feasibility Studies, Business Marketing, Entrepreneurship, New Product Development, Market Opportunities, Business Development, New Business Development, Innovation, Business Strategies, Product Development, Pharmaceuticals, Value Propositions, Intellectual Property, Healthcare Industry Knowledge, Regulatory Requirements

Skills you'll gain: Court Systems, Legal Proceedings, Trial Preparation, Criminal Investigation and Forensics, International Relations, Case Law, Public Safety and National Security, Legal Strategy, Legal Research, Law, Regulation, and Compliance, Ethical Standards And Conduct

Skills you'll gain: Microsoft 365, Generative AI, Network Troubleshooting, Data Storage Technologies, Hardware Troubleshooting, Cybersecurity, Productivity Software, Technical Support, Computer Systems, Microsoft Teams, Security Strategy, Collaborative Software, Network Security, Network Protocols, Cloud Security, Microsoft Power Automate/Flow, Application Security, Data Storage, Computer Hardware, Cloud Computing

Skills you'll gain: Storytelling, Social Media, Media Relations, Social Media Strategy, Social Media Marketing, Content Strategy, Content Creation, Paid media, Advertising, Strategic Communication, Brand Management, Revenue Management, Video Production, Strategic Partnership, Target Audience, Target Market, Negotiation, Crisis Management, Community Development, Planning

Skills you'll gain: Business Process Modeling, Business Process Management, Change Management, Business Process Automation, Generative AI, Process Design, Organizational Change, Business Transformation, Process Analysis, Stakeholder Engagement, Workflow Management, Generative AI Agents, Culture Transformation, Leadership, Robotic Process Automation, Corporate Sustainability, Digital Transformation, Artificial Intelligence, Sustainability Reporting, Strategic Planning

Skills you'll gain: Process Optimization, Collaborative Software

Skills you'll gain: Microsoft 365, Microsoft Azure, Generative AI, Network Troubleshooting, Role-Based Access Control (RBAC), Cloud Management, Data Storage Technologies, Load Balancing, Hardware Troubleshooting, Cloud Computing, Cybersecurity, Productivity Software, Cloud Infrastructure, Technical Support, Azure Active Directory, Computer Systems, Security Strategy, Disaster Recovery, Network Security, Network Protocols

Skills you'll gain: Competitive Intelligence, Market Opportunities, Competitive Analysis, Agentic systems, Generative AI Agents, Strategic Decision-Making, Strategic Thinking, Prompt Engineering, Generative AI, Market Research, Talent Sourcing, Market Analysis, Data-Driven Decision-Making, Leadership, Business Research, Technology Strategies, Business Ethics

Skills you'll gain: Management Accounting, Operations Management, Cost Accounting, Performance Measurement, Supply Chain Management, Process Analysis, Integrated Marketing Communications, Product Strategy, Marketing, Strategic Marketing, Product Lining, Supply Chain Planning, Budgeting, Marketing Planning, Variance Analysis, Inventory Management System, Accounting Systems, Transportation, Supply Chain, and Logistics, Branding, Quality Control