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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      I

      IESE Business School

      Marketing: Customer Needs and Wants

      Skills you'll gain: Value Propositions, Brand Management, Marketing, Brand Strategy, Target Market, Product Strategy, Strategic Marketing, Marketing Strategies, Target Audience, Product Marketing, Marketing Channel, Customer Analysis, Consumer Behaviour, Communication Strategies

      4.5
      Rating, 4.5 out of 5 stars
      ·
      481 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      5S - Become a Certified 5S Specialist

      Skills you'll gain: Workflow Management, Leadership and Management, Employee Engagement

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      AI Fundamentals for Non-Data Scientists

      Skills you'll gain: Machine Learning Methods, Large Language Modeling, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Big Data, Machine Learning Algorithms, Machine Learning, Applied Machine Learning, Artificial Intelligence, Deep Learning, Data Management, Data Ethics, Artificial Neural Networks

      4.8
      Rating, 4.8 out of 5 stars
      ·
      807 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California San Diego

      Introduction to Big Data

      Skills you'll gain: Apache Hadoop, Big Data, Data Processing, Docker (Software), Data Analysis, Distributed Computing, Data Science, Unstructured Data, Scalability

      4.6
      Rating, 4.6 out of 5 stars
      ·
      11K reviews

      Mixed · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Starweaver

      AI Product & Process Excellence

      Skills you'll gain: Business Process Modeling, Business Process Management, Business Process Automation, Generative AI, Process Design, Generative AI Agents, Process Analysis, User Story, Product Roadmaps, Workflow Management, Product Management, ChatGPT, Process Improvement, Process Optimization, Corporate Sustainability, Prompt Engineering, Artificial Intelligence, Sustainability Reporting, Business Strategy, Data Strategy

      Intermediate · Specialization · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IESE Business School

      Parte 2: Design Thinking para la formulación de problemas

      Skills you'll gain: Design Thinking, User Research, Qualitative Research, Customer experience strategy (CX), Human Centered Design, Empathy, Problem Solving, Needs Assessment, Persona Development, Interviewing Skills

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D
      A

      Multiple educators

      DeepLearning.AI Data Engineering

      Skills you'll gain: Apache Airflow, Data Modeling, Data Engineering, Data Architecture, Data Storage, Data Transformation, Data Pipelines, Data Lakes, Data Warehousing, Database Architecture and Administration, Requirements Analysis, AWS Kinesis, SQL, Query Languages, Data Integration, Database Systems, Database Management Systems, Databases, Amazon Web Services, Data Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      480 reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      G

      Google Cloud

      Agents d'IA générative : transformer l'entreprise

      Skills you'll gain: Generative AI Agents, Generative AI, Prompt Engineering, Google Cloud Platform, Artificial Intelligence and Machine Learning (AI/ML), Business Solutions, Innovation, Solution Design, Business Strategy, Customer Engagement

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Information Technology Entrepreneurship & Startup

      Skills you'll gain: Ideation, Intellectual Property, Value Propositions, Competitive Analysis, Target Market, Customer Acquisition Management, Entrepreneurship, Market Opportunities, Market Analysis, Storyboarding, New Product Development, Process Mapping, Brainstorming, Sprint Planning, Price Negotiation, Business Planning, Business Modeling, Financial Modeling, Technology Strategies, Problem Solving

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Scrimba

      Fullstack Development

      Skills you'll gain: Prompt Engineering, Command-Line Interface, TypeScript, Responsive Web Design, SQL, Node.JS, Unit Testing, Cascading Style Sheets (CSS), React.js, User Interface and User Experience (UI/UX) Design, Web Content Accessibility Guidelines, Database Management, Hypertext Markup Language (HTML), UI Components, Generative AI, Web Applications, Databases, Database Design, JavaScript Frameworks, Ajax

      4.6
      Rating, 4.6 out of 5 stars
      ·
      701 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      G

      Google Cloud

      生成 AI エージェント: 組織の変革

      Skills you'll gain: Generative AI Agents, Prompt Engineering, Generative AI, Google Cloud Platform, Digital Transformation, Organizational Strategy, Business Solutions, Artificial Intelligence, Strategic Leadership, Organizational Change, Innovation, Technology Strategies, Customer Engagement

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Cisco Learning and Certifications

      Providing Customers Internet Connectivity using BGP

      Skills you'll gain: Virtual Private Networks (VPN), Wide Area Networks, Network Architecture

      Beginner · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer experience courses

    • Marketing: Customer Needs and Wants: IESE Business School
    • 5S - Become a Certified 5S Specialist: Packt
    • AI Fundamentals for Non-Data Scientists: University of Pennsylvania
    • Introduction to Big Data: University of California San Diego
    • AI Product & Process Excellence: Starweaver
    • Parte 2: Design Thinking para la formulación de problemas: IESE Business School
    • DeepLearning.AI Data Engineering: DeepLearning.AI
    • Agents d'IA générative : transformer l'entreprise: Google Cloud
    • Information Technology Entrepreneurship & Startup: University of Minnesota
    • Fullstack Development: Scrimba

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