• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Engagement
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer engagement"

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Introduction to Software Testing

      Skills you'll gain: Software Testing, Unit Testing, Verification And Validation, Test Automation, System Testing, Test Planning, Acceptance Testing, Testability, Test Case, Test Engineering, Code Coverage, Integration Testing

      4.4
      Rating, 4.4 out of 5 stars
      ·
      793 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Hypothesis-Driven Development

      Skills you'll gain: Usability Testing, Continuous Delivery, Continuous Deployment, DevOps, Agile Product Development, User Experience Design, Software Development, Product Testing, Agile Methodology, Product Improvement, User Research, User Story, Agile Software Development, Design Thinking, Test Automation, Lean Methodologies, Product Development, Software Testing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      Universidad de los Andes

      Marketing Verde

      Skills you'll gain: Marketing, Strategic Marketing, Market Analysis, Marketing Strategies, Consumer Behaviour, Marketing Communications, Branding, Corporate Sustainability, Target Market, Brand Management, Advertising, Environmental Issue, Communication Strategies, Product Development

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.2K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Meta

      Introducción al marketing en redes sociales

      Skills you'll gain: Social Media Marketing, Social Media, Social Media Strategy, Social Media Campaigns, Target Audience, Persona Development, Marketing, Marketing Channel, Marketing Planning, Customer Insights, Instagram, TikTok, Human Resource Policies, Facebook, Key Performance Indicators (KPIs), LinkedIn

      4.8
      Rating, 4.8 out of 5 stars
      ·
      865 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Diseño Instruccional: Aprendizaje activo y Pedagogía digital

      Skills you'll gain: Student Engagement, Education Software and Technology, Interactive Learning, Instructional Design, Course Development, Instructional Strategies, Blended Learning, Teaching, Learning Strategies, Learning Management Systems, Student-Centred Learning, Emerging Technologies, Collaborative Software, Planning, Quality Assurance, Solution Design, Digital Design, Design Strategies, Digital Transformation, Virtual Environment

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.2K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Introducción a las redes sociales. Sus objetivos y métricas.

      Skills you'll gain: Social Media, Social Media Marketing, Social Media Strategy, Social Media Management, Social Media Content, Facebook, Digital Media Strategy, Global Marketing, Marketing, Content Performance Analysis, Consumer Behaviour, Customer Engagement, Market Opportunities

      4.4
      Rating, 4.4 out of 5 stars
      ·
      2.6K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Omnichannel Retail Strategy

      Skills you'll gain: Employee Retention, Human Capital, Supply Chain, Compensation Management, Supply Chain Management, Digital Transformation, Talent Management, Human Resources Management and Planning, Organizational Strategy, Employee Training, Employee Engagement, Supply Chain Planning, E-Commerce, Marketing Strategies, Competitive Analysis, Consumer Behaviour, Business-To-Consumer, Branding, Analytics, Performance Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      392 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IE Business School

      Integrated Marketing Communications: Advertising, Public Relations, Digital Marketing and more

      Skills you'll gain: Integrated Marketing Communications, Marketing Communications, Advertising, Marketing, Advertising Campaigns, Brand Management, Marketing Management, Marketing Planning, Media Planning, Strategic Communication, Promotional Strategies, Brand Awareness, Social Media Marketing, Digital Marketing, Public Relations, Consumer Behaviour, Communication Strategies, Communication

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.4K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      A

      Automatic Data Processing, Inc. (ADP)

      The Payroll Professional

      Skills you'll gain: Payroll, Payroll Administration, Human Resources, Compensation Management, Customer Service, Regulatory Compliance, Continuous Improvement Process

      4.7
      Rating, 4.7 out of 5 stars
      ·
      412 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of Illinois Urbana-Champaign

      e-Learning Ecologies: Innovative Approaches to Teaching and Learning for the Digital Age

      Skills you'll gain: Differentiated Instruction, Collaborative Software, Education Software and Technology, Pedagogy, Multimedia, Innovation, Digital Transformation, Digital Communications

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.5K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Building Batch Data Pipelines on Google Cloud

      Skills you'll gain: Data Pipelines, Dataflow, Extract, Transform, Load, Google Cloud Platform, Data Integration, Apache Spark, Data Processing, Data Wrangling, Cloud Storage, Data Transformation, Serverless Computing

      4.5
      Rating, 4.5 out of 5 stars
      ·
      1.7K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      AI Applications in People Management

      Skills you'll gain: HR Tech, Human Resources, Data Ethics, Artificial Intelligence and Machine Learning (AI/ML), Employee Engagement, Artificial Intelligence, Machine Learning, Data Management, Blockchain, Data-Driven Decision-Making, Predictive Analytics

      4.8
      Rating, 4.8 out of 5 stars
      ·
      275 reviews

      Mixed · Course · 1 - 4 Weeks

    Searches related to customer engagement

    sap customer engagement and discovery
    1…383940…211

    In summary, here are 10 of our most popular customer engagement courses

    • Introduction to Software Testing: University of Minnesota
    • Hypothesis-Driven Development: University of Virginia
    • Marketing Verde: Universidad de los Andes
    • Introducción al marketing en redes sociales: Meta
    • Diseño Instruccional: Aprendizaje activo y Pedagogía digital: Tecnológico de Monterrey
    • Introducción a las redes sociales. Sus objetivos y métricas. : Tecnológico de Monterrey
    • Omnichannel Retail Strategy: University of Pennsylvania
    • Integrated Marketing Communications: Advertising, Public Relations, Digital Marketing and more: IE Business School
    • The Payroll Professional: Automatic Data Processing, Inc. (ADP)
    • e-Learning Ecologies: Innovative Approaches to Teaching and Learning for the Digital Age: University of Illinois Urbana-Champaign

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok