Skills you'll gain: Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Service Management, Continuous Improvement Process, Governance, Service Improvement, Process Improvement, Value Engineering, Operational Efficiency, Customer Insights, Automation

Skills you'll gain: Machine Learning, Machine Learning Methods, Data Ethics, Machine Learning Algorithms, Applied Machine Learning, Supervised Learning, Artificial Intelligence, Business Ethics, Classification And Regression Tree (CART), Deep Learning, Decision Tree Learning, Marketing Analytics, Predictive Modeling, Ethical Standards And Conduct, Data-Driven Decision-Making, Data Science, Technical Communication, Predictive Analytics, Data Analysis, Artificial Neural Networks

Skills you'll gain: Report Writing, Microsoft Word, Microsoft Excel, Microsoft Outlook, Excel Formulas, Business Reporting, Spreadsheet Software, Data Visualization, Productivity Software, Gmail, Excel Macros, Document Management, Business Correspondence, Corporate Communications, Automation, Virtual Teams

Skills you'll gain: Electrical Substation, Low Voltage, Electrical Systems, Electrical Power, Electrical Equipment, Electrical Safety, High Voltage, HVAC, Building Services Engineering, Wiring Diagram, Civil Engineering, Construction, Schematic Diagrams, Engineering Calculations

Skills you'll gain: Generative AI, Anomaly Detection, Feature Engineering, Data Processing, Threat Modeling, Applied Machine Learning, Deep Learning, Security Testing, Data Synthesis, Data Quality, Cybersecurity, Artificial Intelligence, Reinforcement Learning, Artificial Neural Networks, Machine Learning, Performance Tuning

Skills you'll gain: Microsoft Power Platform, Microsoft 365, Excel Formulas, Process Improvement, Business Process Improvement, Application Development, Content Management Systems, Data Storage

Skills you'll gain: Program Management, Project Management Institute (PMI) Methodology, Project Management Office (PMO), Project Management, Risk Management, Performance Management, Performance Measurement, Governance, Organizational Strategy, Stakeholder Engagement

Skills you'll gain: Product Knowledge, Technical Support, Company, Product, and Service Knowledge, Customer Support, Product Support, Client Support, Help Desk Support, Customer Service, Active Listening, Verbal Communication Skills, Relationship Building, Prioritization, Communication

Skills you'll gain: Generative AI, Microsoft Copilot, Anomaly Detection, Data Storytelling, Natural Language Processing, Technical Communication, Data Transformation, Data Ethics, Data Presentation, Data Visualization, Interactive Data Visualization, Prompt Engineering, Data-Driven Decision-Making, Data Visualization Software, Data Pipelines, Data Quality, Data Science, Large Language Modeling, Artificial Intelligence and Machine Learning (AI/ML), Critical Thinking

Skills you'll gain: Microsoft Power Automate/Flow, Microsoft Power Platform, Data Import/Export, Document Management, Business Process Automation, Microsoft Excel, Content Management Systems, Verification And Validation, Product Testing, Workflow Management, Automation, Microsoft 365, Management Reporting

Skills you'll gain: Data Storytelling, Customer Analysis, Data Literacy, Data Visualization, Data Analysis, Data-Driven Decision-Making, Data Visualization Software, Business Intelligence, Dashboard, Data Analysis Software, Exploratory Data Analysis, Data Integration

Skills you'll gain: High Voltage, Electrical Power, Electrical Engineering, Matlab, Mathematical Modeling, Engineering Analysis, Engineering Calculations, Simulation and Simulation Software, Environmental Engineering, Design, Applied Mathematics