Skills you'll gain: Greeting Customers, De-escalation Techniques, Customer Service, Product Knowledge, Call Center Experience, Inbound Calls, Interviewing Skills, Active Listening, Data Entry, Cross Selling, Time Management, Customer Data Management, Professionalism, Customer Complaint Resolution, Telephone Skills, Customer Relationship Building, Upselling, Company, Product, and Service Knowledge, Communication, Applicant Tracking Systems

Skills you'll gain: Desktop Support, Technical Support, Computer Hardware, Software Installation, Help Desk Support, Technical Documentation, Hardware Troubleshooting, Customer Support, Computer Architecture, Computer Networking, Microsoft Windows, Technical Communication, Linux, Virtual Machines

Skills you'll gain: Generative AI Agents, Customer Analysis, AI Personalization, ChatGPT, Customer experience strategy (CX), Customer Insights, Real Time Data, Customer experience improvement, Prompt Engineering, Process Mapping, Trend Analysis, Persona Development, Consumer Behaviour, Analysis, Design

Skills you'll gain: Supply Chain Planning, Demand Planning, Customer Demand Planning, Forecasting, Capacity Planning, Production Planning, Supply Chain Management, Supply Chain, Meeting Facilitation, Material Requirements Planning, Inventory Management System, Performance Measurement, Stakeholder Engagement, Business Metrics, Data Analysis

Skills you'll gain: Cybersecurity, Security Controls, Security Awareness, Cyber Attacks, Computer Security, Information Systems Security, Network Security, Cyber Security Assessment, Security Management, Data Security, Data Ethics, Security Information and Event Management (SIEM), Enterprise Security, Threat Detection, Risk Management Framework, Incident Response, Network Analysis, Information Privacy

Skills you'll gain: Finance, Capital Budgeting, Financial Data, Return On Investment, Financial Reporting, Financial Statement Analysis, Risk Modeling, Mathematical Modeling, Regression Analysis, Predictive Modeling, Business Modeling, Spreadsheet Software, Financial Analysis, Cash Flows, Financial Modeling, Balance Sheet, Predictive Analytics, Google Sheets, Microsoft Excel, Corporate Finance

Skills you'll gain: Transportation Management, Asset Management, Infrastructure Architecture, Governance, Systems Thinking, Digital Transformation, Internet Of Things, Data Management, Stakeholder Management, Emerging Technologies

Skills you'll gain: Business Planning, Strategic Planning, Business Strategy, Goal Setting, Leadership and Management, Business Management, Performance Improvement, Strategic Leadership, Organizational Strategy, Business Process Improvement, Team Leadership, People Development, Plan Execution, Employee Coaching, Leadership, Training and Development, Accountability

Skills you'll gain: Prompt Engineering, Generative AI, Large Language Modeling, Data Wrangling, Unsupervised Learning, Flask (Web Framework), Keras (Neural Network Library), Generative AI Agents, Feature Engineering, Predictive Modeling, Web Applications, Supervised Learning, PyTorch (Machine Learning Library), Deep Learning, Exploratory Data Analysis, Web Development, Data Manipulation, Natural Language Processing, Unit Testing, Jupyter

Skills you'll gain: Land Development, Civil Engineering, Land Management, Geographic Information Systems, Spatial Analysis, Community Development, Water Resources, Environmental Science, Public Policies

Skills you'll gain: NoSQL, Data Warehousing, IBM Cognos Analytics, Dashboard, Data Visualization, Apache Spark, Apache Hadoop, SQL, Linux Commands, Database Administration, Web Scraping, Data Pipelines, Database Design, Extract, Transform, Load, Interviewing Skills, Generative AI, Jupyter, Python Programming, Data Science, Data Analysis

Skills you'll gain: Data-Driven Decision-Making, Business Planning, Plan Execution, Business Strategy, Organizational Strategy, Strategic Thinking, Strategic Decision-Making, Governance, Analysis, Competitive Analysis, Business Leadership, Leadership, Innovation, Organizational Structure