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    • Technical Support

    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Y

      Yale University

      The Science of Well-Being

      Skills you'll gain: Positive Behavior Support, Goal Setting, Resilience, Self-Awareness, Behavioral Economics, Mental Health, Productivity, Psychology, Social Skills, Mindfulness

      4.9
      Rating, 4.9 out of 5 stars
      ·
      39K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      D

      Dell

      Dell Technologies Technical Support for Hardware

      Skills you'll gain: Hardware Troubleshooting, Computer Hardware, Digital Transformation, Technical Support, System Support, Networking Hardware, Servers, Network Security, IT Infrastructure, Operating Systems, Data Storage

      5
      Rating, 5 out of 5 stars
      ·
      13 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      Dell

      Dell Technologies Technical Support for Software

      Skills you'll gain: Desktop Support, Software Architecture, Technical Support, Operating Systems, Software Installation, System Support, End User Training and Support, Microsoft Windows, Problem Management, Debugging, System Configuration, Performance Tuning, Patch Management, Technical Communication

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM Front-End Developer

      Skills you'll gain: Bootstrap (Front-End Framework), Software Development Life Cycle, Software Architecture, User Centered Design, Cloud-Native Computing, React Redux, NoSQL, Git (Version Control System), GitHub, Webpack, Application Development, MongoDB, React.js, Software Design, Cascading Style Sheets (CSS), Agile Methodology, Front-End Web Development, Browser Compatibility, HTML and CSS, Engineering Software

      4.6
      Rating, 4.6 out of 5 stars
      ·
      6.7K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      I

      IBM

      IBM DevOps and Software Engineering

      Skills you'll gain: CI/CD, Istio, Open Web Application Security Project (OWASP), Continuous Integration, Software Development Life Cycle, Software Architecture, Linux Commands, Agile Software Development, Cloud Computing Architecture, Application Deployment, Test Driven Development (TDD), Gherkin (Scripting Language), Jenkins, Restful API, Git (Version Control System), DevOps, Grafana, Software Engineering, Data Import/Export, Application Development

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      61K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      D

      DeepLearning.AI

      Neural Networks and Deep Learning

      Skills you'll gain: Deep Learning, Artificial Neural Networks, Supervised Learning, Artificial Intelligence, Computer Vision, Machine Learning, Python Programming, Performance Tuning

      4.9
      Rating, 4.9 out of 5 stars
      ·
      123K reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM IT Project Manager

      Skills you'll gain: Stakeholder Engagement, Software Development Life Cycle, Software Architecture, Agile Software Development, Project Management Life Cycle, Resource Management, Peer Review, Earned Value Management, Stakeholder Management, Agile Methodology, Project Risk Management, Team Motivation, Software Design, Project Management, Information Technology, Risk Management, Sprint Retrospectives, Interviewing Skills, Leadership, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      8.8K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      D

      DeepLearning.AI

      Improving Deep Neural Networks: Hyperparameter Tuning, Regularization and Optimization

      Skills you'll gain: Tensorflow, Deep Learning, Artificial Intelligence and Machine Learning (AI/ML), Performance Tuning, Artificial Neural Networks, Machine Learning Algorithms, Analysis, Debugging

      4.9
      Rating, 4.9 out of 5 stars
      ·
      63K reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI for Product Managers

      Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Commercialization, Product Management, Product Lifecycle Management, Stakeholder Communications, OpenAI, Technical Product Management, Artificial Intelligence, Customer experience improvement, Team Building, Return On Investment, Product Development, New Product Development, Product Strategy, Product Improvement, Large Language Modeling, Creativity, IBM Cloud

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.6K reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM Applied DevOps Engineering

      Skills you'll gain: CI/CD, Istio, Open Web Application Security Project (OWASP), Continuous Integration, Agile Software Development, Application Deployment, Test Driven Development (TDD), Gherkin (Scripting Language), Jenkins, Kubernetes, Code Coverage, OpenShift, Cloud Applications, Containerization, Agile Methodology, Behavior-Driven Development, DevOps, Secure Coding, Grafana, System Monitoring

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.3K reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM Back-end JavaScript Developer

      Skills you'll gain: Istio, Node.JS, Containerization, Software Development Life Cycle, Software Architecture, Server Side, MongoDB, Application Deployment, Cloud-Native Computing, NoSQL, Kubernetes, Restful API, OpenShift, Git (Version Control System), Cloud Applications, Cascading Style Sheets (CSS), Ajax, Javascript, Azure DevOps, Engineering Software

      4.6
      Rating, 4.6 out of 5 stars
      ·
      7.2K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      D

      Dell

      Dell Technologies Networking & Security Technical Support

      Skills you'll gain: Network Troubleshooting, Computer Security Incident Management, Incident Response, Cybersecurity, Cyber Attacks, Cyber Security Policies, Networking Hardware, Threat Detection, Technical Support, Network Security, General Networking, Computer Networking, Network Architecture, Network Administration, Network Protocols

      Beginner · Course · 1 - 4 Weeks

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    1…789…233

    In summary, here are 10 of our most popular technical support courses

    • The Science of Well-Being: Yale University
    • Dell Technologies Technical Support for Hardware: Dell
    • Dell Technologies Technical Support for Software: Dell
    • IBM Front-End Developer: IBM
    • IBM DevOps and Software Engineering: IBM
    • Neural Networks and Deep Learning: DeepLearning.AI
    • IBM IT Project Manager: IBM
    • Improving Deep Neural Networks: Hyperparameter Tuning, Regularization and Optimization: DeepLearning.AI
    • Generative AI for Product Managers: IBM
    • IBM Applied DevOps Engineering: IBM

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