Skills you'll gain: Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, ChatGPT, Customer Support, Call Center Experience, Customer Service, Customer Insights, Automation, Business Process Automation, Artificial Intelligence, Operational Efficiency, Natural Language Processing, Data Security

Skills you'll gain: Project Performance, Project Risk Management, Change Control, Project Management, Risk Analysis, Risk Management, Scope Management, Change Management, Risk Mitigation, Project Documentation, Stakeholder Management, Project Closure, Communication

Skills you'll gain: Business Process Improvement, Process Optimization

Skills you'll gain: People Management, Employee Performance Management, Leadership and Management, Decision Making, Organizational Structure, Team Motivation, Organizational Leadership, Diversity Equity and Inclusion Initiatives, Compensation Management, Job Analysis, Recruitment, Change Management, Constructive Feedback

Skills you'll gain: Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Business Transformation, Business Ethics, Business Strategy, Environmental Issue, Systems Thinking, Socioeconomics, Economic Development, Strategic Partnership, Goal Setting, Innovation, Collaboration

Skills you'll gain: Professional Networking, LinkedIn, Mentorship, Professional Development, Interviewing Skills, Social Media, Relationship Building, Social Media Strategy, Planning, Strategic Communication, Communication, Adaptability, Collaboration, Business Research, Negotiation, Leadership, Professionalism, Business Writing, Lifelong Learning, Goal Setting

Skills you'll gain: Dashboard, Exploratory Data Analysis, Data Wrangling, Statistical Analysis, Data Visualization, Data Cleansing, IBM Cognos Analytics, Data Manipulation, Data Collection, Data Presentation, Data Analysis, Web Scraping, Data Storytelling, Box Plots, Pandas (Python Package), Scatter Plots, Histogram

Skills you'll gain: ISO/IEC 27001, Budget Management, Cybersecurity, Cyber Security Strategy, Leadership Development, Cyber Governance, Security Management, Information Systems Security, Business Strategies, Technical Consulting, Strategic Leadership, Leadership and Management, Risk Management, Business Metrics, Vendor Management, Team Leadership, Compliance Auditing, Business Communication, Information Technology, Artificial Intelligence and Machine Learning (AI/ML)

Skills you'll gain: Email Marketing, Paid media, Target Audience, Data Storytelling, Social Media Marketing, Social Media Strategy, Content Creation, Search Engine Optimization, Marketing Budgets, Order Fulfillment, Media Planning, Search Engine Marketing, Google Ads, Social Media Management, Customer Retention, Customer Relationship Management, Online Advertising, Customer experience strategy (CX), Marketing, Campaign Management

Skills you'll gain: Mergers & Acquisitions, Business Valuation, Private Equity, Financial Analysis, Financial Modeling, Capital Markets, Corporate Finance, Market Data, Cash Flows, Business Strategy

Skills you'll gain: Social Media Management, Social Media Content, Social Media Marketing, Social Media, Google Ads, Email Marketing, Online Advertising, Social Media Strategy, Social Media Campaigns, Pay Per Click Advertising, Customer Retention, Content Performance Analysis, Instagram, Paid media, Customer Relationship Building, E-Commerce, Digital Marketing, Keyword Research, Strategic Marketing, Brand Marketing

Skills you'll gain: Influencing, Persuasive Communication, Leadership, Professional Networking, Executive Presence, Initiative and Leadership, Relationship Building, Public Speaking, Decision Making, Communication, Negotiation, People Development, Stakeholder Management, Social Skills