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Explore the Customer Journey Course Catalog
- Status: NewStatus: Free Trial
Digital Marketing Institute
Skills you'll gain: Marketing Budgets, Customer experience strategy (CX), Customer experience improvement, Cross-Channel Marketing, Digital Media Strategy, Digital Marketing, Digital Transformation, Marketing Planning, Marketing Effectiveness, Marketing Strategy and Techniques, Marketing Channel, Customer Insights, Return On Investment, Agile Methodology, Consumer Behaviour, Strategic Thinking, Key Performance Indicators (KPIs), Social Media, Social Media Management
- Status: Free Trial
Emory University
Skills you'll gain: Marketing Analytics, AI Personalization, Data-Driven Decision-Making, Marketing Strategies, Marketing, Marketing Effectiveness, MarTech, Data Ethics, Customer experience improvement, Artificial Intelligence, Customer Insights, Personalized Service, Customer Data Management, Automation, Algorithms
- Status: NewStatus: Free Trial
Digital Marketing Institute
Skills you'll gain: Data-Driven Decision-Making, Data Ethics, Customer Analysis, Marketing Effectiveness, Strategic Marketing, Digital Marketing, Business Analytics, Marketing Analytics, Performance Measurement, Marketing Strategy and Techniques, MarTech, Data Analysis, Pay Per Click Advertising, Data Management, Web Analytics and SEO, Marketing Automation, Cross-Channel Marketing, Target Audience
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Sales Development, Customer Engagement, Lead Generation, Generative AI Agents, Sales Management, Customer experience improvement, Sales Prospecting, Productivity Software, Sales, Business Workflow Analysis, ChatGPT, Business Ethics
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Sales Strategy, Sales Process, Sales Enablement, Sales, Sales Development, Sales Management, Data-Driven Decision-Making, Inside Sales, AI Personalization, Customer Analysis, Customer Insights, Customer experience improvement, Market Analysis, Forecasting, Market Trend
- Status: Preview
Universidades Anáhuac
Skills you'll gain: Digital Marketing, Search Engine Marketing, Search Engine Optimization, Digital Transformation, Email Marketing, Web Analytics and SEO, Marketing Strategies, Marketing Analytics, Social Media Marketing, Marketing Effectiveness, Keyword Research, Marketing Planning, Customer experience strategy (CX), Content Strategy, Google Analytics, Customer Engagement, Return On Investment
Coursera Project Network
Skills you'll gain: User Story, Design Thinking, User Experience Design, User Interface (UI) Design, Usability, Persona (User Experience), Mockups, Storyboarding
Google Cloud
Skills you'll gain: Change Management, Organizational Change, Employee Training, Google Workspace, Training and Development, Organizational Effectiveness, Organizational Strategy, Needs Assessment, Stakeholder Engagement, Stakeholder Communications, Communication Strategies
Alfaisal University | KLD
Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct
Coursera Project Network
Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management
Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support
Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management, Customer Data Management, Email Marketing, Marketing Materials, Business Software, Sales Development, Customer Communications Management, Sales Pipelines, Dashboard, Data Management, Customer Service, Marketing, Sales Operations, Team Oriented
In summary, here are 10 of our most popular customer journey courses
- An Introduction to Digital Marketing and Digital Strategy:Â Digital Marketing Institute
- What Can AI Do for Marketing?:Â Emory University
- Data and Digital Strategy Execution:Â Digital Marketing Institute
- GenAI for Sales Development Representatives:Â Coursera Instructor Network
- Sales Analysis with Claude :Â Coursera Instructor Network
- Marketing Digital: Desde SEO hasta AnalÃtica de Datos: Universidades Anáhuac
- Enhance User Interface Design with Mood Boards in Miro:Â Coursera Project Network
- Change Management for Google Workspace:Â Google Cloud
- خدمة العملاء | Customer Service: Alfaisal University | KLD
- Create Customer Support Data with Google Sheets:Â Coursera Project Network