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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Data Visualization with Tableau

      Skills you'll gain: Data Storytelling, Dashboard, Data Visualization, Key Performance Indicators (KPIs), Tableau Software, Data Visualization Software, Data Presentation, Data Mapping, Interactive Data Visualization, Proposal Development, Exploratory Data Analysis, Graphing, Histogram, Scatter Plots, Tree Maps, Data-Driven Decision-Making, Statistical Visualization, Data Cleansing, Visualization (Computer Graphics), Storyboarding

      4.5
      Rating, 4.5 out of 5 stars
      ·
      8.2K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      People and Soft Skills for Professional and Personal Success

      Skills you'll gain: Active Listening, Problem Solving, Collaboration, Presentations, Critical Thinking and Problem Solving, Interpersonal Communications, Teamwork, Conflict Management, Creative Problem-Solving, Constructive Feedback, Creative Thinking, Root Cause Analysis, Team Building, Virtual Teams, Public Speaking, Persuasive Communication, Client Services, Professional Development, Ability To Meet Deadlines, Verbal Communication Skills

      4.7
      Rating, 4.7 out of 5 stars
      ·
      4.4K reviews

      Beginner · Specialization · 1 - 3 Months

    • U

      University of London

      Understanding Research Methods

      Skills you'll gain: Peer Review, Surveys, Research, Research Methodologies, Research Design, Writing, Qualitative Research, Ethical Standards And Conduct

      4.6
      Rating, 4.6 out of 5 stars
      ·
      8.5K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google

      Conduct UX Research and Test Early Concepts

      Skills you'll gain: UI/UX Research, Usability Testing, Presentations, User Experience Design, User Research, Mobile Development, Data Ethics, Research Design, Prototyping, Technical Communication, Information Privacy

      4.8
      Rating, 4.8 out of 5 stars
      ·
      5.9K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      M

      Meta

      Meta Marketing Analytics

      Skills you'll gain: Data Storytelling, Data Presentation, Business Metrics, Key Performance Indicators (KPIs), Marketing Analytics, Bayesian Statistics, Data Visualization, Descriptive Statistics, Marketing Effectiveness, Statistical Hypothesis Testing, Target Audience, Marketing Strategies, Data Cleansing, Pandas (Python Package), Data Analysis, Data Visualization Software, A/B Testing, Data Collection, Marketing, Interviewing Skills

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.9K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • U

      University of Maryland, College Park

      Cybersecurity for Everyone

      Skills you'll gain: Cyber Risk, Cyber Security Policies, Security Management, Cybersecurity, Risk Management, Cyber Security Strategy, Cyber Attacks, Cyber Governance, Infrastructure Security, Telecommunications, Computer Security Awareness Training, Threat Detection, Enterprise Security, Security Awareness, General Networking, Data Security, Vulnerability, Public Safety and National Security, Governance, Political Sciences

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Business Data Management and Communication

      Skills you'll gain: Data Storytelling, Revenue Recognition, Financial Statements, Data Presentation, Data Visualization, Accrual Accounting, Cash Flows, Financial Accounting, Data Collection, Financial Statement Analysis, Bookkeeping, Business Analytics, Income Statement, Accounting, Business Valuation, Data Quality, Analytics, Workflow Management, Data Analysis, Asset Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      6.2K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      B

      Berklee

      The Singer Songwriter

      Skills you'll gain: Music Theory, File Management, Music Performance, Music, Musical Composition, Peer Review, Instrumental Music, Self-Awareness, Performing Arts, Automation, Editing, Software Installation, Creativity

      4.8
      Rating, 4.8 out of 5 stars
      ·
      4.3K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Put It to Work: Prepare for Cybersecurity Jobs

      Skills you'll gain: Incident Response, Computer Security Incident Management, Incident Management, Cybersecurity, Cyber Threat Intelligence, Security Management, Security Awareness, Data Ethics, Data Security, Personally Identifiable Information, Technical Communication, Artificial Intelligence

      4.8
      Rating, 4.8 out of 5 stars
      ·
      5.5K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM Machine Learning

      Skills you'll gain: Exploratory Data Analysis, Unsupervised Learning, Supervised Learning, Feature Engineering, Generative AI, Regression Analysis, Dimensionality Reduction, Reinforcement Learning, Data Cleansing, Data Access, Deep Learning, Data Analysis, Applied Machine Learning, Predictive Modeling, Statistical Analysis, Statistical Inference, Data Science, Machine Learning Algorithms, Machine Learning, Python Programming

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      3.2K reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Executive Data Science

      Skills you'll gain: Data Quality, Exploratory Data Analysis, Employee Onboarding, Data Management, Team Motivation, Technical Communication, Data Analysis, Data Presentation, Project Management, Interviewing Skills, Data Science, Data-Driven Decision-Making, Management Training And Development, Organizational Leadership, Data Strategy, Team Management, Analytical Skills, Project Implementation, Leadership, Communication

      4.5
      Rating, 4.5 out of 5 stars
      ·
      11K reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Create High-Fidelity Designs and Prototypes in Figma

      Skills you'll gain: Figma (Design Software), User Experience Design, Mockups, User Centered Design, Usability Testing, User Interface (UI) Design, Design Elements And Principles, Interaction Design, Prototyping, Technical Communication, Typography, Color Theory

      4.8
      Rating, 4.8 out of 5 stars
      ·
      4.6K reviews

      Beginner · Course · 1 - 3 Months

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    1…101112…233

    In summary, here are 10 of our most popular technical support courses

    • Data Visualization with Tableau: University of California, Davis
    • People and Soft Skills for Professional and Personal Success: IBM
    • Understanding Research Methods: University of London
    • Conduct UX Research and Test Early Concepts: Google
    • Meta Marketing Analytics: Meta
    • Cybersecurity for Everyone: University of Maryland, College Park
    • Business Data Management and Communication: University of Illinois Urbana-Champaign
    • The Singer Songwriter: Berklee
    • Put It to Work: Prepare for Cybersecurity Jobs: Google
    • IBM Machine Learning: IBM

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