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Results for "telephone skills"
- Status: NewStatus: Free Trial
University of Minnesota
Skills you'll gain: Project Management, Intercultural Competence, Professional Development, Leadership, Cultural Diversity, Collaboration, Self-Awareness, Planning, Personal Development, Communication, Adaptability
- Status: NewStatus: Free Trial
Skills you'll gain: Django (Web Framework), Responsive Web Design, HTML and CSS, Back-End Web Development, Relational Databases, Object Oriented Programming (OOP), Database Management Systems, Bootstrap (Front-End Framework), SQL, Database Design, Databases, Front-End Web Development, Database Administration, Unit Testing, MySQL, Debugging, Web Development, Computer Programming, Pseudocode, Communication
- Status: Free TrialStatus: AI skills
Microsoft
Skills you'll gain: Power BI, Microsoft Excel, Data Analysis, Data Visualization, Data Storage, Data Collection, Data Quality, Business Intelligence, Timelines, Microsoft Power Platform, Advanced Analytics, Database Design, Statistical Reporting, Statistical Visualization, Analytical Skills, Data Integration, Data Storage Technologies, SQL, Data Manipulation, Microsoft SQL Servers
- Status: NewStatus: Free Trial
Google
Skills you'll gain: Prompt Engineering, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Large Language Modeling, Process Optimization, Productivity Software, Workforce Development, Digital Transformation, Innovation, Technical Writing, Emerging Technologies, Operational Efficiency, Business Solutions, Machine Learning Software, Data Security, Critical Thinking, Analysis, Data Analysis, Data Quality
- Status: NewStatus: Free Trial
Skills you'll gain: Active Listening, Business Writing, Interviewing Skills, Presentations, Applicant Tracking Systems, Public Speaking, Communication, Conflict Management, Storytelling, Interpersonal Communications, Business Communication, Constructive Feedback, Verbal Communication Skills, Stress Management, Personal Development, Writing, Content Development and Management, Generative AI Agents, LinkedIn, Job Analysis
- Status: Free Trial
Coursera Instructor Network
Skills you'll gain: Emotional Intelligence, Conflict Management, Empathy, Leadership Development, Personal Development, Leadership, Self-Awareness, Professional Development, Adaptability, Relationship Building, Team Management, Self-Discipline, Communication, Active Listening, Stress Management, Decision Making, Mindfulness
- Status: Preview
Wesleyan University
Skills you'll gain: Social Sciences, Psychology, Persuasive Communication, Behavior Management, Conflict Management, Interpersonal Communications, Cultural Diversity, Research, Ethical Standards And Conduct, Experimentation
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: People Analytics, Data-Driven Decision-Making, Business Analytics, Descriptive Analytics, Business Intelligence, Human Resource Strategy, Financial Data, Marketing Analytics, Talent Management, Financial Analysis, Predictive Analytics, Peer Review, Data Analysis, Financial Statement Analysis, Analytics, Financial Forecasting, Customer Insights, Workforce Planning, Demand Planning, Customer Analysis
- Status: NewStatus: Preview
Skills you'll gain: Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, ChatGPT, Customer Support, Call Center Experience, Customer Service, Customer Insights, Automation, Business Process Automation, Artificial Intelligence, Operational Efficiency, Natural Language Processing, Data Security
- Status: Free Trial
Arizona State University
Skills you'll gain: Oral Comprehension, Learning Management Systems, Education Software and Technology, Language Competency, Pedagogy, Literacy, Learning Strategies, Instructional Strategies, Enthusiasm, Motivational Skills, Oral Expression, Teaching, Learning Styles, Technology Strategies, Grammar, Language Learning, English Language, Design Elements And Principles, Self-Awareness, Goal Setting
Knowledge Accelerators
Skills you'll gain: Customer Support, Service Level Agreement, Customer Service, Help Desk Support, Technical Support, Problem Solving, Verbal Communication Skills, Conscientiousness, Communication, Resourcefulness, Rapport Building, Active Listening, Empathy, Process Management
- Status: Free Trial
University of Washington
Skills you'll gain: Business Writing, Business Correspondence, Professional Networking, English Language, Writing, Oral Expression, Business Communication, Rapport Building, Telephone Skills, Language Competency, Relationship Building, Verbal Communication Skills, Grammar, Vocabulary, Communication, Scheduling
In summary, here are 10 of our most popular telephone skills courses
- Identifying Transferable Skills:Â University of Minnesota
- Meta Web Development Fundamentals:Â Meta
- Microsoft Power BI Data Analyst:Â Microsoft
- Google AI Essentials:Â Google
- Career Launchpad Essentials: SOP, Resume & Interview Prep:Â Board Infinity
- Emotional Intelligence in Leadership:Â Coursera Instructor Network
- Social Psychology:Â Wesleyan University
- Business Analytics:Â University of Pennsylvania
- Generative AI in Customer Service Operations Training:Â Simplilearn
- Arizona State University TESOL:Â Arizona State University