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Explore the Customer Journey Course Catalog
- Status: NewStatus: Free Trial
Skills you'll gain: Data Validation, Object Oriented Programming (OOP), Customer Data Management, Business Logic, Financial Data, User Interface (UI), Program Development, Real Time Data, Command-Line Interface, Scripting, Application Development, Python Programming
- Status: Free Trial
Skills you'll gain: Google Cloud Platform, Cloud Computing, Identity and Access Management, Cloud Solutions, Cloud Infrastructure, Cloud Security, Cloud Storage, System Monitoring
Coursera Project Network
Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Data Entry, Spreadsheet Software, Customer Service, Data Security, Data Management, Data Integrity, User Accounts, Editing
Skills you'll gain: Google Cloud Platform, Cloud Computing, Identity and Access Management, Cloud Infrastructure, Application Deployment, Cloud Security, Cloud Storage, Test Planning, System Monitoring, Load Balancing
Skills you'll gain: Product Support, Google Cloud Platform, Technical Support, Service Level, Technical Support and Services, Identity and Access Management, Technical Communication, Change Requests, Issue Tracking, Personally Identifiable Information
- Status: Free Trial
Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies
Skills you'll gain: Google Cloud Platform, Service Level, Technical Support and Services, Technical Support, Cloud Services, Technical Communication, Identity and Access Management, File Management, Incident Management, Personally Identifiable Information
Google Cloud
Skills you'll gain: Product Support, Help Desk Support, Technical Support, Google Cloud Platform, Service Level, Service Management, Cloud Services, Issue Tracking, Problem Management, Technical Communication, Personally Identifiable Information, Information Privacy
Coursera Project Network
Skills you'll gain: Exploratory Data Analysis, Feature Engineering, Data Analysis, PySpark, Data Processing, Data Cleansing, Data Transformation, Apache Spark, Data-Driven Decision-Making, Decision Tree Learning, Predictive Modeling, Predictive Analytics, Applied Machine Learning, Application Deployment, Machine Learning
Coursera Project Network
Skills you'll gain: Text Mining, Unstructured Data, Data Analysis, Natural Language Processing, Pandas (Python Package), Data Manipulation, Python Programming, Data Processing, Data Cleansing
- Status: Preview
Coursera Instructor Network
Skills you'll gain: ChatGPT, User Interface (UI), Self Service Technologies, Customer Service, Customer Support, Generative AI, Artificial Intelligence, Web Content, Quality Assurance
Google Cloud
Skills you'll gain: Text Mining, Google Cloud Platform, Data Management, Image Analysis, Big Data, Unstructured Data, SQL, Large Language Modeling, Data Analysis, Statistical Reporting, Machine Learning
In summary, here are 10 of our most popular customer journey courses
- Python Case Study - Customer Brokerage Management System: EDUCBA
- Preparing for Your Associate Cloud Engineer Journey en Español: Google Cloud
- Create Customer Support Data with Microsoft Excel: Coursera Project Network
- Preparing for Your Associate Cloud Engineer Journey - Português Brasileiro: Google Cloud
- Google Cloud Customer Care Fundamentals - Français: Google Cloud
- Dell Technologies Customer Service for Technical Support: Dell
- Google Cloud Customer Care Fundamentals - Italiano: Google Cloud
- Google Cloud Customer Care Fundamentals - 한국어: Google Cloud
- Machine Learning with PySpark: Customer Churn Analysis: Coursera Project Network
- Python NLTK for Beginners: Customer Satisfaction Analysis: Coursera Project Network