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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Digital Product Management: Modern Fundamentals

      Skills you'll gain: New Product Development, Product Management, Innovation, Product Improvement, Customer Insights, Design and Product, Product Roadmaps, Design Thinking, Stakeholder Communications, Customer Engagement, Agile Methodology, Data-Driven Decision-Making, Marketing Analytics, Stakeholder Management, Product Testing, Business Modeling

      4.7
      Rating, 4.7 out of 5 stars
      ·
      5.3K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Work Smarter with Microsoft Word

      Skills you'll gain: Microsoft Word, Microsoft 365, Proofreading, Document Management, Technical Documentation, Microsoft Windows, Presentations, Writing, Editing, Grammar

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.1K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      California Institute of the Arts

      Game Design: Art and Concepts

      Skills you'll gain: Animation and Game Design, Game Design, Animations, Prototyping, Conceptual Design, Video Game Development, Storytelling, Software Design Documents, Ideation, Visualization (Computer Graphics), Storyboarding, Design, Virtual Environment, Art History, Technical Design, Design Elements And Principles, Usability Testing, Creative Design, Design Strategies, Graphic and Visual Design

      4.7
      Rating, 4.7 out of 5 stars
      ·
      4.1K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Salesforce Sales Operations

      Skills you'll gain: Sales Pipelines, Sales Process, Sales Operations, Customer Success Management, Order Management, Sales Management, Salesforce, Dashboard, Sales, Sales Development, Customer Relationship Management (CRM) Software, Lead Generation, Request For Quotation (RFQ), Sales Support, Customer Relationship Management, Sales Enablement, Product Knowledge, B2B Sales, Campaign Management, Data Visualization

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.9K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • U

      University of Michigan

      Finding Purpose and Meaning In Life: Living for What Matters Most

      Skills you'll gain: Goal Setting, Self-Awareness, Stress Management, Personal Development, Lifelong Learning, Mindfulness, Positive Behavior Support, Liberal Arts, Decision Making

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.8K reviews

      Beginner · Course · 1 - 4 Weeks

    • T

      Technical University of Denmark (DTU)

      Wind Energy

      Skills you'll gain: Mechanical Engineering, Engineering Calculations, Engineering, High Voltage, Systems Engineering, Time Series Analysis and Forecasting, Energy and Utilities, Electrical Power, Structural Analysis, Financial Analysis, Environmental Monitoring, Failure Analysis, Engineering Design Process, Predictive Modeling, Geospatial Information and Technology

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.2K reviews

      Mixed · Course · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Santa Cruz

      Bayesian Statistics

      Skills you'll gain: Time Series Analysis and Forecasting, Bayesian Statistics, R Programming, Forecasting, Statistical Inference, Statistical Modeling, Technical Communication, Statistics, Probability, Statistical Machine Learning, Statistical Analysis, Statistical Methods, Markov Model, Data Analysis, Advanced Analytics, Mathematical Modeling, Microsoft Excel, Data Science, Probability Distribution, Probability & Statistics

      4.6
      Rating, 4.6 out of 5 stars
      ·
      3.5K reviews

      Intermediate · Specialization · 3 - 6 Months

    • U

      Universiteit Leiden

      Miracles of Human Language: An Introduction to Linguistics

      Skills you'll gain: Language Competency, Anthropology, English Language, Cultural Diversity, Liberal Arts, Oral Comprehension, Oral Expression, Interviewing Skills, Vocabulary, Grammar, Psychology, Social Sciences, Sociology, Research

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.5K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Fundamentals of GIS

      Skills you'll gain: ArcGIS, GIS Software, Data Sharing, Spatial Analysis, Geographic Information Systems, Geospatial Mapping, Metadata Management, Data Quality, Data Mapping, File Management, Data Analysis, Data Visualization, Data Presentation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      5.8K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      M

      Microsoft

      Microsoft Business Analyst

      Skills you'll gain: Microsoft Power Platform, Excel Formulas, Process Flow Diagrams, Business Process Modeling, User Story, Business Requirements, Stakeholder Management, Data Modeling, Microsoft Excel, Software Development Life Cycle, Requirements Analysis, Requirements Elicitation, Quality Management, Pivot Tables And Charts, Microsoft Visio, Power BI, Microsoft Power Automate/Flow, Business Analysis, Scrum (Software Development), Data Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.1K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      Indian School of Business

      Trading Strategies in Emerging Markets

      Skills you'll gain: Financial Statements, Peer Review, Financial Statement Analysis, Balance Sheet, Portfolio Management, Securities Trading, Financial Accounting, Income Statement, Financial Trading, Data Collection, Market Liquidity, Market Data, Investment Management, Financial Analysis, Performance Analysis, Financial Market, Market Dynamics, Project Design, Technical Analysis, Performance Measurement

      4.2
      Rating, 4.2 out of 5 stars
      ·
      2.7K reviews

      Beginner · Specialization · 3 - 6 Months

    • U

      University of California, Irvine

      Human Resources Analytics

      Skills you'll gain: Data Storytelling, Data-Driven Decision-Making, Training and Development, Performance Metric, Compensation Management, Human Resources, Human Resource Strategy, Workforce Planning, Business Analytics, Data Analysis, Employee Engagement, Recruitment, Talent Acquisition, Employee Retention

      4.6
      Rating, 4.6 out of 5 stars
      ·
      2K reviews

      Mixed · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular technical support courses

    • Digital Product Management: Modern Fundamentals: University of Virginia
    • Work Smarter with Microsoft Word: Microsoft
    • Game Design: Art and Concepts: California Institute of the Arts
    • Salesforce Sales Operations: Salesforce
    • Finding Purpose and Meaning In Life: Living for What Matters Most: University of Michigan
    • Wind Energy: Technical University of Denmark (DTU)
    • Bayesian Statistics: University of California, Santa Cruz
    • Miracles of Human Language: An Introduction to Linguistics: Universiteit Leiden
    • Fundamentals of GIS: University of California, Davis
    • Microsoft Business Analyst: Microsoft

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