Skills you'll gain: Self Service Technologies, Process Analysis, Process Improvement, Customer experience improvement, Workflow Management, Process Design, Personalized Service, Cost Management

Skills you'll gain: Sales Development, Salesforce, Campaign Management, Lead Generation, Sales Management, Sales Process, Customer Relationship Management (CRM) Software, Productivity Software, Data Import/Export, Email Marketing, Marketing Management

Skills you'll gain: Network Troubleshooting, General Networking, OSI Models, Network Protocols, Networking Hardware, TCP/IP, Microsoft Windows, Network Routers, Network Switches, Network Administration, Computer Networking, Technical Support and Services, System Configuration, Command-Line Interface, iOS Development, Operating Systems, Software Installation

Skills you'll gain: SAS (Software), Data Import/Export, Data Manipulation, Predictive Modeling, Statistical Analysis, SQL, Regression Analysis, Data Analysis, Excel Macros, Statistical Hypothesis Testing, Software Installation, Data Cleansing, System Configuration

Skills you'll gain: Inbound Calls, Customer experience improvement, Network Routing, Customer experience strategy (CX), Outbound Calls, Call Center Experience, Security Controls, Customer Inquiries, Process Optimization, Operational Efficiency, Service Level

Skills you'll gain: Data Ethics, Business Ethics, Generative AI, Ethical Standards And Conduct, Artificial Intelligence, Law, Regulation, and Compliance, Regulatory Compliance, Regulatory Requirements, Governance, Information Privacy, Accountability, Social Studies, Data Security

Skills you'll gain: Object Oriented Programming (OOP), Java, Software Development Life Cycle, Computer Programming, Development Environment, Software Development, Integrated Development Environments, Linux, Command-Line Interface

Skills you'll gain: HTML and CSS, Hypertext Markup Language (HTML), Responsive Web Design, Cascading Style Sheets (CSS), Web Development Tools, Web Design, Web Development, Web Content Accessibility Guidelines, User Interface (UI) Design, Front-End Web Development, Integrated Development Environments

Skills you'll gain: Computer Graphics, Visualization (Computer Graphics), Prototyping, Design

Skills you'll gain: AI Personalization, Marketing Analytics, A/B Testing, Marketing Strategies, Product Marketing, Marketing, Advertising Campaigns, Performance Measurement, Generative AI, Target Audience, Google Ads, Predictive Analytics, ChatGPT, Analytics, Artificial Intelligence, Automation

Skills you'll gain: Cybersecurity, Cyber Security Assessment, Incident Response, Cyber Attacks, Firewall, Computer Security Incident Management, Vulnerability Scanning, Application Security, Network Protocols, Intrusion Detection and Prevention, Vulnerability Assessments, Malware Protection, Virtualization and Virtual Machines, Authentications, Command-Line Interface, Linux Commands, Network Analysis

Skills you'll gain: Simulations, Operations Research, Simulation and Simulation Software, Sprint Planning, Advanced Analytics, Process Mapping, Operational Analysis, Process Optimization, Business Planning, Project Scoping, Project Planning, Production Planning, Capacity Planning, Solution Design, Needs Assessment, Business Analysis, Analytics, Portfolio Management, Investment Management, Complex Problem Solving