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Results for "customer experience improvement"
- Status: Free
Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support
- Status: Free Trial
Skills you'll gain: Requirements Analysis, Stakeholder Communications, Milestones (Project Management), Management Reporting, Stakeholder Management, Project Management, Negotiation, Quality Management, Project Scoping, Project Documentation, Project Planning, Interviewing Skills, Communication Strategies, Problem Solving
- Status: Free Trial
Skills you'll gain: Jupyter, Computer Programming Tools, Data Analysis Software, Software Development Tools, Data Science, GitHub, Big Data, R Programming, Statistical Programming, Application Programming Interface (API), Machine Learning, Cloud Computing, Git (Version Control System), Cloud Services, Development Environment, Other Programming Languages, Version Control, Query Languages, Python Programming, Open Source Technology
- Status: Preview
University of London
Skills you'll gain: Brand Management, Branding, Brand Marketing, Brand Strategy, Brand Awareness, Employee Engagement, Marketing Management, Global Marketing, Internal Communications, Customer experience strategy (CX), Human Resources, Organizational Change, Consumer Behaviour, Cross-Functional Collaboration
- Status: Free Trial
Johns Hopkins University
Skills you'll gain: Cascading Style Sheets (CSS), HTML and CSS, Javascript, Ajax, Responsive Web Design, Bootstrap (Front-End Framework), Front-End Web Development, Web Design, Hypertext Markup Language (HTML), Browser Compatibility, Web Design and Development, Web Development, JSON, Web Applications, Scripting, Usability, Cross Platform Development, Object Oriented Programming (OOP), Event-Driven Programming, User Interface and User Experience (UI/UX) Design
- Status: Free Trial
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Retail Sales, Call Center Experience, Transaction Processing, Verbal Communication Skills, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Oral Comprehension, Cash Register Operation, Problem Solving, Conflict Management, Communication, Time Management
- Status: Free Trial
Vanderbilt University
Skills you'll gain: Data Visualization, Image Analysis, Data Visualization Software, Matlab, Algorithms, Machine Learning Methods, User Interface (UI), Applied Machine Learning, Object Oriented Programming (OOP), Statistical Methods, Mathematical Software, Engineering Calculations, Computer Programming, Data Processing, Data Analysis, Engineering Analysis, Programming Principles, Scripting, UI Components, Software Design
- Status: Free Trial
Skills you'll gain: Storyboarding, Wireframing, Information Architecture, Figma (Design Software), User Story, User Experience Design, User Centered Design, Prototyping, User Interface (UI), Usability, Mockups
- Status: Free Trial
Duke University
Skills you'll gain: Predictive Modeling, Data Storytelling, Database Design, Dashboard, MySQL, Relational Databases, SQL, Tableau Software, Business Analytics, Business Metrics, Data Visualization Software, Analytics, Data Visualization, Business Process Improvement, Business Intelligence, Microsoft Excel, Business Analysis, Data Analysis, Big Data, Business Communication
- Status: Free Trial
Skills you'll gain: Exploratory Data Analysis, Data Wrangling, Data Transformation, Data Analysis, Data Cleansing, Data Manipulation, Data Import/Export, Predictive Modeling, Regression Analysis, Statistical Analysis, Pandas (Python Package), Scikit Learn (Machine Learning Library), Data-Driven Decision-Making, Matplotlib, Feature Engineering, Data Visualization, Data Pipelines, NumPy, Python Programming
- Status: Preview
Duke University
Skills you'll gain: Respiration, Anatomy, Pulmonology, Cardiology, Nephrology, Urology, Kinesiology, Vital Signs, Neurology, Biology, Nutrition and Diet, Gynecology
- Status: Free Trial
Skills you'll gain: User Story, Usability Testing, New Product Development, Product Management, Product Lifecycle Management, Product Development, Innovation, Agile Software Development, Scrum (Software Development), Product Roadmaps, Agile Methodology, Kanban Principles, Backlogs, Product Planning, Sprint Retrospectives, Agile Project Management, Product Strategy, Product Testing, Project Management Life Cycle, Leadership
In summary, here are 10 of our most popular customer experience improvement courses
- HubSpot: Working with a ticketing system : Coursera Project Network
- Capstone: Applying Project Management in the Real World: Google
- Tools for Data Science: IBM
- Brand Management: Aligning Business, Brand and Behaviour: University of London
- HTML, CSS, and Javascript for Web Developers: Johns Hopkins University
- CVS Health Retail Customer Service: CVS Health
- MATLAB Programming for Engineers and Scientists: Vanderbilt University
- Build Wireframes and Low-Fidelity Prototypes: Google
- Excel to MySQL: Analytic Techniques for Business: Duke University
- Data Analysis with Python: IBM