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Explore the Customer Service Course Catalog
- Status: New
Coursera Instructor Network
Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, Self Service Technologies, User Acceptance Testing (UAT), Automation, Problem Solving, Design, Order Fulfillment
- Status: NewStatus: Free Trial
Cisco Learning and Certifications
Skills you'll gain: Wide Area Networks, Network Performance Management, Network Switches, Network Routing, Wireless Networks, Software-Defined Networking, Routing Protocols, Network Infrastructure, Local Area Networks, Network Troubleshooting, Computer Networking, Network Architecture, Network Planning And Design, TCP/IP, Network Protocols, Network Administration, Service Level, IT Infrastructure, Network Analysis, Configuration Management
- Status: Free Trial
Skills you'll gain: Identity and Access Management, Google Cloud Platform, Cloud Infrastructure, Infrastructure As A Service (IaaS), Cloud Computing, Cloud Services, Data Storage Technologies, Cloud Security, Databases, System Monitoring
- Status: Free Trial
Skills you'll gain: Data Manipulation, SAS (Software), Data Access, Data Import/Export, Microsoft Excel, Data Analysis, Data Transformation, Requirements Analysis, Exploratory Data Analysis, Data Validation, Data Cleansing, Statistical Programming, Data Processing, Data Integration, SQL, Data Presentation, Descriptive Statistics, Debugging
University of Pennsylvania
Skills you'll gain: Game Design, Solution Design, Design Thinking, Human Centered Design, Drive Engagement, Industrial and Organizational Psychology, Employee Engagement, Organizational Development, Behavioral Economics, Emerging Technologies, Risk Analysis, Customer Engagement, Psychology, Marketing
- Status: Free Trial
Rutgers the State University of New Jersey
Skills you'll gain: Demand Planning, Competitive Intelligence, Strategic Sourcing, Competitive Analysis, Procurement, Market Intelligence, Purchasing, Supply Chain, Supplier Performance Management, Supplier Management, Inventory Management, Supply Management, Vendor Management, Management Consulting, Data Collection, Inventory Control, Business Consulting, Business Intelligence, Supply Chain Management, Data Analysis
- Status: New
Coursera Instructor Network
Skills you'll gain: Account Management, Client Services, AI Personalization, Customer Engagement, Generative AI Agents, Customer Communications Management, Personalized Service, Customer Insights, Prompt Engineering, Communication, ChatGPT, Scalability, HubSpot CRM, Predictive Modeling, Business Process Automation, Business Ethics, Analytics, Workflow Management, Automation
- Status: New
Coursera Instructor Network
Skills you'll gain: Sales Territory Management, Generative AI Agents, Sales Strategy, Customer Engagement, Sales Process, Lead Generation, Sales, Customer experience improvement, Real Time Data, Customer Insights, Market Analysis, Ethical Standards And Conduct, Performance Analysis
- Status: NewStatus: Free Trial
Cisco Learning and Certifications
Skills you'll gain: Network Monitoring, Network Performance Management
- Status: NewStatus: Free Trial
Oracle
Skills you'll gain: Oracle Cloud, Generative AI, Large Language Modeling, Generative AI Agents, Artificial Intelligence and Machine Learning (AI/ML), ChatGPT, Cloud Services, Cloud Solutions, Cloud Computing, Cloud Infrastructure, Deep Learning, Prompt Engineering, Artificial Neural Networks, Natural Language Processing, Enterprise Resource Planning, Application Deployment, Python Programming, Supply Chain Management, Customer Relationship Management (CRM) Software, Human Capital
- Status: New
Skills you'll gain: Salesforce, Data Ethics, Workflow Management, Customer Relationship Management, Generative AI, Artificial Intelligence, Business Process Automation, Predictive Modeling, Data Security, Data Modeling, Automation
- Status: NewStatus: Free Trial
University of Minnesota
Skills you'll gain: Customer Acquisition Management, Target Market, Market Opportunities, Competitive Analysis, Go To Market Strategy, Persona Development, Value Propositions, Strategic Partnership, Product Management, Business Strategy, Business Modeling, Product Lifecycle Management, Product Requirements
Customer Service learners also search
In summary, here are 10 of our most popular customer service courses
- Advanced ITSM with ServiceNow: Optimizing IT Operations:Â Coursera Instructor Network
- Implementing Cisco Quality of Service:Â Cisco Learning and Certifications
- Essential Google Cloud Infrastructure: Core Services:Â Google Cloud
- SAS Programmer:Â SAS
- Gamification:Â University of Pennsylvania
- Supply Chain Analytics:Â Rutgers the State University of New Jersey
- GenAI for Account Managers: Personalizing Client Engagement:Â Coursera Instructor Network
- GenAI for Field Sales Agents: Local Market Insights:Â Coursera Instructor Network
- Implementing BGP in a Service Provider Network:Â Cisco Learning and Certifications
- Oracle Cloud and AI:Â Oracle