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Explore the Customer Journey Course Catalog
- Status: NewStatus: Free Trial
Coursera Instructor Network
Skills you'll gain: Prompt Engineering, Productivity, Generative AI, ChatGPT, Automation, Workflow Management, Report Writing, Team Performance Management, Digital Transformation, OpenAI, Marketing Materials, Team Management, Generative AI Agents, Copywriting, Productivity Software, Return On Investment, Innovation, Operational Efficiency, Performance Reporting, Customer Support
- Status: Free Trial
University of Virginia
Skills you'll gain: Price Negotiation, Market Dynamics, Product Lifecycle Management, Revenue Management, Competitive Analysis, Target Market, Global Marketing, Market Share, Consumer Behaviour, Business Strategy, Product Strategy, Marketing Psychology, Marketing, Cost Accounting, Customer Insights, Customer Analysis, Value Propositions, Strategic Marketing, Economics, Demand Planning
- Status: NewStatus: Free Trial
Coursera Instructor Network
Skills you'll gain: Product Lifecycle Management, Product Flow Diagram, Competitive Analysis, Product Strategy, Innovation, Design Thinking, Process Flow Diagrams, Ideation, New Product Development, Customer Insights, Go To Market Strategy, Product Management, Product Development, Product Planning, Strategic Prioritization, Market Analysis, Prototyping, Agile Product Development, Generative AI, Strategic Planning
- Status: NewStatus: Free Trial
Real Madrid Graduate School Universidad Europea
Skills you'll gain: Marketing Analytics, Branding, Brand Management, Customer Engagement, Strategic Partnership, Marketing Strategy and Techniques, Loyalty Programs, Digital Transformation, Innovation, Social Media Strategy, Customer experience improvement, Technology Strategies, Data Analysis, Customer Relationship Management, Personalized Service, Content Strategy, Market Dynamics, Cross Platform Development, Artificial Intelligence, Ethical Standards And Conduct
- Status: Free Trial
Skills you'll gain: User Experience Design, Persona (User Experience), Web Content Accessibility Guidelines, User Story, Usability, User Research, Human Factors, Human Centered Design, Ideation, User Flows, Competitive Analysis, Mockups
- Status: NewStatus: Free Trial
Real Madrid Graduate School Universidad Europea
Skills you'll gain: Loyalty Programs, Marketing Analytics, Branding, Customer Engagement, Brand Management, Marketing, Marketing Strategy and Techniques, Digital Transformation, Social Media Strategy, Content Strategy, Strategic Partnership, Customer experience improvement, Customer Relationship Management, Personalized Service, Data Analysis, Technology Strategies, Innovation, Cross Platform Development, Artificial Intelligence, Ethical Standards And Conduct
- Status: NewStatus: Free Trial
Skills you'll gain: Supply Chain, Logistics, Supply Chain Management, Supply Chain Planning, Performance Measurement, Transportation Operations, Operational Efficiency, Operations Management, Warehousing, Customer Relationship Building, Corporate Sustainability, Customer Relationship Management, Procurement, Supplier Relationship Management, Enterprise Risk Management (ERM)
- Status: Free Trial
Ludwig-Maximilians-Universität München (LMU)
Skills you'll gain: Mergers & Acquisitions, Customer Retention, Business Research, Business Strategy, Organizational Structure, Organizational Strategy, Peer Review, Game Theory, Strategic Thinking, Competitive Analysis, Strategic Partnership, Product Strategy, Report Writing, Business Consulting, Growth Strategies, Organizational Effectiveness, Strategic Decision-Making, Management Consulting, Analysis, Business Reporting
- Status: Free TrialStatus: AI skills
Google
Skills you'll gain: Responsive Web Design, Storyboarding, Wireframing, User Experience Design, UI/UX Research, Usability Testing, Information Architecture, Presentations, User Research, Figma (Design Software), Design Reviews, Persona (User Experience), Web Content Accessibility Guidelines, Mobile Development, User Story, Cross Platform Development, Data Ethics, Usability, Interviewing Skills, Applicant Tracking Systems
- Status: Free Trial
Skills you'll gain: Workflow Management, ChatGPT, Self Service Technologies, Application Deployment, IBM Cloud, Prompt Engineering, Artificial Intelligence, Business Process Automation, Generative AI, Customer Service, Personalized Service, Operational Efficiency, Customer experience improvement, Decision Support Systems, Interaction Design, WordPress
- Status: NewStatus: Free Trial
Real Madrid Graduate School Universidad Europea
Skills you'll gain: Global Marketing, Cultural Sensitivity, Customer Engagement, Revenue Management, Customer experience improvement, Augmented and Virtual Reality (AR/VR), Marketing Strategy and Techniques, Personalized Service, Brand Management, Price Negotiation, Customer Relationship Management, Business Modeling, Innovation, Content Strategy, User Experience Design, Digital Transformation, Data-Driven Decision-Making, Business Management, Artificial Intelligence, Metadata Management
- Status: New
Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Analytics, Job Analysis, Grammar, Customer Support, Debugging
In summary, here are 10 of our most popular customer journey courses
- Next-Gen Workplace Automation with GenAI:Â Coursera Instructor Network
- Pricing Strategy Optimization:Â University of Virginia
- Product Strategy in the age of GenAI:Â Coursera Instructor Network
- Desarrollo de estrategias eficaces de marketing deportivo:Â Real Madrid Graduate School Universidad Europea
- Start the UX Design Process: Empathize, Define, and Ideate:Â Google
- Developing Effective Sports Marketing Strategies:Â Real Madrid Graduate School Universidad Europea
- Mastering Logistics & Supply Chain Management:Â EDUCBA
- Competitive Strategy and Organization Design: Ludwig-Maximilians-Universität München (LMU)
- Google UX Design:Â Google
- Building AI Powered Chatbots Without Programming:Â IBM