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Results for "telephone skills"
- Status: Preview
Stanford University
Skills you'll gain: Statistics, Descriptive Statistics, Probability & Statistics, Statistical Analysis, Data Analysis, Statistical Methods, Statistical Modeling, Statistical Inference, Sampling (Statistics), Statistical Hypothesis Testing, Data Science, Regression Analysis, Exploratory Data Analysis, Probability, Probability Distribution
- Status: Preview
Peking University
Skills you'll gain: Language Learning, Language Competency, Oral Expression, Communication, Vocabulary, Oral Comprehension, Grammar
- Status: Free Trial
Skills you'll gain: Data Pipelines, Dataflow, Google Cloud Platform, Data Lakes, Data Warehousing, Real Time Data, Data Visualization, Cloud Storage, Big Data, Tensorflow, Data Infrastructure, Extract, Transform, Load, Data Integration, Apache Spark, Data Processing, Unstructured Data, Analytics, MLOps (Machine Learning Operations), Cloud API, Cloud Infrastructure
- Status: Free Trial
Skills you'll gain: Information Systems Security, Network Security, Cybersecurity, Application Security, Cyber Attacks, Security Awareness, Encryption, Information Technology, Cryptography, Identity and Access Management, Security Management, Network Administration, Authentications, Authorization (Computing), Threat Detection, Hardening, Malware Protection, Virtual Private Networks (VPN), Wireless Networks, Artificial Intelligence
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Resilience, Optimism, Positivity, Goal Setting, Emotional Intelligence, Personal Development, Personal Attributes, Psychological Evaluations, Empathy, Positive Behavior Support, Research Methodologies, Growth Mindedness, Program Evaluation, Qualitative Research, Self-Awareness, Surveys, Research Design, Data Collection, Persistence, Empowerment
- Status: Free Trial
University of California, Davis
Skills you'll gain: Search Engine Optimization, Keyword Research, Competitive Analysis, Web Analytics and SEO, Content Marketing, Content Strategy, Social Media Marketing, Content Creation, Social Media Strategy, Client Services, Target Audience, Persona Development, Social Media, Project Management, Web Content, Digital Marketing, Market Analysis, Key Performance Indicators (KPIs), Google Analytics, Expectation Management
- Status: Free Trial
Duke University
Skills you'll gain: HTML and CSS, UI Components, Software Design, Computational Thinking, Web Design, Hypertext Markup Language (HTML), User Interface (UI), Java, Java Programming, Debugging, Programming Principles, Web Development, Software Development Tools, Algorithms, Program Development, Computer Programming, Software Engineering, Data Analysis, Javascript, Cascading Style Sheets (CSS)
- Status: Preview
Yale University
Skills you'll gain: Systems Thinking, Time Management, Team Building, Action Oriented, Team Leadership, Team Management, Strategic Leadership, Complex Problem Solving, Critical Thinking and Problem Solving, Leadership, Visionary, Leadership and Management, Personal Development, Planning, Emotional Intelligence, Self-Awareness, Goal Setting, Communication
- Status: Free Trial
CVS Health
Skills you'll gain: Greeting Customers, De-escalation Techniques, Customer Service, Product Knowledge, Call Center Experience, Inbound Calls, Interviewing Skills, Active Listening, Data Entry, Cross Selling, Time Management, Customer Data Management, Professionalism, Customer Complaint Resolution, Telephone Skills, Customer Relationship Building, Upselling, Customer experience improvement, Communication, Recruitment
- Status: Free Trial
Skills you'll gain: CI/CD, Serverless Computing, Open Web Application Security Project (OWASP), Agile Software Development, Test Driven Development (TDD), Agile Methodology, OpenShift, DevOps, Microservices, Containerization, Test Case, Devops Tools, Agile Project Management, Continuous Integration, Kubernetes, Continuous Deployment, DevSecOps, System Monitoring, Grafana, Infrastructure as Code (IaC)
- Status: Free Trial
Skills you'll gain: Project Management, Sprint Retrospectives, Project Management Life Cycle, Milestones (Project Management), Stakeholder Management, Project Planning, Goal Setting, Quality Management, Project Scoping, Stakeholder Communications, Project Estimation, Timelines, Project Documentation, Interviewing Skills, Requirements Analysis, Generative AI Agents, Problem Solving
- Status: Free Trial
University of California, Irvine
Skills you'll gain: Embedded Systems, Internet Of Things, Linux, Test Planning, TCP/IP, Hardware Design, Electronic Hardware, User Requirements Documents, Network Protocols, Functional Specification, Local Area Networks, Software Design, System Design and Implementation, Requirements Analysis, Basic Electrical Systems, Debugging, USB, C (Programming Language), Command-Line Interface, Python Programming
In summary, here are 10 of our most popular telephone skills courses
- Introduction to Statistics:Â Stanford University
- Chinese for Beginners:Â Peking University
- Data Engineering, Big Data, and Machine Learning on GCP:Â Google Cloud
- IT Security: Defense against the digital dark arts :Â Google
- Foundations of Positive Psychology:Â University of Pennsylvania
- Search Engine Optimization (SEO):Â University of California, Davis
- Java Programming and Software Engineering Fundamentals:Â Duke University
- Connected Leadership:Â Yale University
- CVS Health Call Center Customer Service:Â CVS Health
- IBM Applied DevOps Engineering:Â IBM