Skills you'll gain: Prompt Engineering, Microsoft Copilot, Regulation and Legal Compliance, Data Ethics, Generative AI, Data Governance, Customer Relationship Management (CRM) Software, Marketing Automation, Microsoft 365, Customer experience improvement, Compliance Training, Business Process Automation, Workflow Management, Compliance Management, Self Service Technologies, Sales Process, Sales Strategy, Microsoft Teams, Customer Service, Critical Thinking

Skills you'll gain: Sales Strategy, Sales Management, Sales Process, Sales Enablement, Strategic Marketing, B2B Sales, Analysis, Business Analysis, Competitive Analysis, Customer Relationship Management, Market Analysis, Peer Review

Skills you'll gain: Salesforce, Customer Relationship Management (CRM) Software, Customer Relationship Management, Business Reporting, Stakeholder Engagement, Role-Based Access Control (RBAC), Sales Development, Customer Engagement, Cloud-Based Integration, Security Management, Marketing Automation, Cloud Computing, User Accounts, Data Security, Data Management, Account Management, Automation

Skills you'll gain: Customer Insights, Digital Marketing, Customer Analysis, Marketing Strategies, Customer experience strategy (CX), Marketing Planning, Content Marketing, Social Media Marketing, Marketing Channel, Target Audience, Persona Development, Marketing Analytics, Brand Marketing, Goal Setting, E-Commerce

Skills you'll gain: Financial Statements, Working Capital, Financial Analysis, Cash Management, Income Statement, Accounts Receivable, Financial Management, Balance Sheet, Financial Planning, Business Planning, Cash Flows, Financial Forecasting, Portfolio Management

Skills you'll gain: Revenue Management, Global Marketing, Consumer Behaviour, Marketing Psychology, Customer Insights, Customer Analysis, Value Propositions, Market Dynamics, Customer Demand Planning, Market Research, Behavioral Economics, Competitive Analysis, Decision Making, Analysis

Skills you'll gain: Data Storytelling, Email Marketing, Google Ads, Digital Advertising, Social Media Marketing, Search Engine Optimization, Google Analytics, Customer Retention, Digital Marketing, Marketing Budgets, Loyalty Programs, Order Fulfillment, Search Engine Marketing, Web Analytics, Marketing Analytics, Content Creation, Online Advertising, Marketing, Copywriting, E-Commerce

Skills you'll gain: Service Design, Customer experience improvement, User Research, Customer experience strategy (CX), Experience Design, Customer Service, Service Improvement, Design Thinking, Expectation Management, Customer Insights, Consumer Behaviour

Skills you'll gain: Sustainability Reporting, Corporate Sustainability, Organizational Change, Business Reporting, Proposal Development, Environmental Social And Corporate Governance (ESG), Supply Chain Management, Sales Presentation, Leadership and Management, Environmental Issue, Change Management, Stakeholder Engagement, Key Performance Indicators (KPIs), Financial Analysis, Energy and Utilities, Systems Thinking, Business Transformation, Stakeholder Management, Proposal Writing, Strategic Thinking

Skills you'll gain: Portfolio Management, Investment Management, Performance Measurement, Performance Analysis, Return On Investment, Investments, Financial Market, Financial Analysis, Risk Analysis, Benchmarking

Skills you'll gain: Social Sciences, Sociology, Anthropology, Social Justice, Healthcare Ethics, Culture, Psychology, Laboratory Research, Behavioral Health, Social Work, Research, Media and Communications, Cultural Diversity, Mental and Behavioral Health, Food and Beverage, Biology, Non-Verbal Communication, Nutrition and Diet, Ethical Standards And Conduct, Environmental Science

Skills you'll gain: Marketing Effectiveness, Performance Measurement, Marketing Analytics, Digital Media Strategy, Marketing Strategies, Target Audience, Marketing Planning, Key Performance Indicators (KPIs), Digital Marketing, E-Commerce, Analysis, Entrepreneurship, Goal Setting