Skills you'll gain: Marketing Planning, Customer Engagement, Strategic Marketing, Marketing Management, Marketing Effectiveness, Marketing Strategies, Marketing Operations, Marketing, Market Research, Market Analysis, Market Dynamics, Brand Management, Customer experience strategy (CX), Key Performance Indicators (KPIs), Performance Measurement

Skills you'll gain: Software Design Documents, User Requirements Documents, Functional Requirement, Software Documentation, Unified Modeling Language, Functional Specification, Requirements Analysis, System Requirements, Systems Design, Technical Documentation, Data Modeling, Software Visualization, Systems Analysis, Dataflow

Skills you'll gain: Prompt Engineering, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Customer Service, Email Marketing, Self Service Technologies, Artificial Intelligence, Operational Efficiency, Automation, Content Creation

Skills you'll gain: Sales Enablement, Sales Strategy, Sales Management, Lead Generation, Sales, Customer Success Management, Content Marketing, Target Audience, Content Strategy, Persona Development, Customer Analysis, Content Creation, Meeting Facilitation, Service Level Agreement

Skills you'll gain: Delegation Skills, Leadership Development, Leadership, Executive Presence, Time Management, Leadership and Management, Influencing, Conflict Management, Professional Development, Emotional Intelligence, Self-Awareness, Communication, Adaptability

Skills you'll gain: Facebook, Personalized Service, Target Audience, Social Media, Social Media Management, Social Media Marketing, Business Requirements, Automation, Drive Engagement, Customer Service, Brand Marketing

Skills you'll gain: Document Management, Microsoft Power Platform, Data Entry, Microsoft 365, Database Application, Application Development

Skills you'll gain: Sales Presentations, Prospecting and Qualification, Persona Development, Sales Strategy, Sales Process, Target Audience, Sales Pipelines, Sales, Lead Generation, Customer Analysis, Marketing Automation, Needs Assessment, Customer Relationship Management (CRM) Software, Email Marketing

Skills you'll gain: Prompt Engineering, Email Marketing, Generative AI Agents, Persona Development, AI Personalization, Personalized Service, ChatGPT, Customer Insights, Target Audience, Marketing Automation, Content Creation

Skills you'll gain: Strategic Communication, Growth Mindedness, Target Audience, Constructive Feedback, Communication Strategies, Stakeholder Communications, Project Management Institute (PMI) Methodology, Communication, Stakeholder Management, Interpersonal Communications, Project Management

Skills you'll gain: Marketing Channel, Strategic Marketing, Business Marketing, Go To Market Strategy, Target Market, Customer Analysis, Market Research, Customer Insights, Market Opportunities, B2B Sales, Consumer Behaviour, Strategic Thinking, Strategic Planning, Competitive Analysis, Innovation

Skills you'll gain: Power BI, Dashboard, Microsoft Power Platform, Data Visualization, Data Integration, Business Intelligence, Performance Analysis, Data Security, Generative AI Agents, Microsoft Teams, Data Analysis Software, Data Modeling, Customer Engagement