Skills you'll gain: Design Thinking, Ideation, User Research, Culture Transformation, Creative Problem-Solving, Qualitative Research, Problem Solving, Brainstorming, Customer experience strategy (CX), Human Centered Design, Solution Design, Creative Thinking, Organizational Change, Innovation, Empathy, Strategic Thinking, Systems Thinking, Thought Leadership, Verbal Communication Skills, Leadership

Skills you'll gain: Business Writing, Business Correspondence, Professional Networking, English Language, Writing, Oral Expression, Business Communication, Rapport Building, Telephone Skills, Language Competency, Relationship Building, Verbal Communication Skills, Grammar, Vocabulary, Communication, Scheduling

Skills you'll gain: Conflict Management, De-escalation Techniques, Mediation, Emotional Intelligence, Interpersonal Communications, Relationship Management, Professionalism, Negotiation, Leadership, Collaboration, Communication, Active Listening, Constructive Feedback, Empathy, Assertiveness

Skills you'll gain: Customer Acquisition Management, Target Market, Market Opportunities, Competitive Analysis, Go To Market Strategy, Persona Development, Value Propositions, Strategic Partnership, Product Management, Business Strategy, Business Modeling, Product Lifecycle Management, Product Requirements

Skills you'll gain: Negotiation, Contract Negotiation, Price Negotiation, Communication, Non-Verbal Communication, Leadership, Persuasive Communication, Influencing, Conflict Management, Business Communication, Relationship Building, Tactfulness, Collaboration, Composure, Rapport Building, Trustworthiness, Active Listening, Adaptability

Skills you'll gain: Generative AI Agents, Prompt Engineering, Generative AI, Google Cloud Platform, Digital Transformation, Organizational Strategy, Business Solutions, Artificial Intelligence, Strategic Leadership, Organizational Change, Innovation, Technology Strategies, Customer Engagement

Skills you'll gain: Customer Support, Service Level Agreement, Customer Service, Help Desk Support, Technical Support, Problem Solving, Verbal Communication Skills, Conscientiousness, Communication, Resourcefulness, Rapport Building, Active Listening, Empathy, Process Management

Skills you'll gain: Entrepreneurship, Growth Strategies, Price Negotiation, Business Planning, Financial Modeling, Cost Accounting, Product Strategy, Product Development, New Product Development, Business Strategies, Value Propositions, Presentations, Business Metrics, Customer Acquisition Management, Fundraising

Skills you'll gain: Prompt Engineering, Microsoft Copilot, ChatGPT, Ideation, Verification And Validation, Data Validation, Succession Planning, Microsoft 365, Target Audience, Business Writing, Generative AI, Microsoft Teams, Leadership, Meeting Facilitation, Organizational Leadership, Productivity Software, Complex Problem Solving, Strategic Communication, Business Leadership, Proposal Writing

Skills you'll gain: Systems Design, Business Process Modeling, Systems Analysis, Data Modeling, Digital Transformation, Business Process, Risk Management, Workflow Management, Systems Architecture, Solution Architecture, Business Analysis, Solution Design, Enterprise Resource Planning, Information Technology, Process Flow Diagrams, Prototyping, Computer Science, Agile Methodology, Product Lifecycle Management, Business Communication

Skills you'll gain: Interviewing Skills, Management Training And Development, Data-Driven Decision-Making, Recruitment, Diversity and Inclusion, Talent Acquisition, Performance Measurement, Decision Making, Communication

Skills you'll gain: Journalism, Media and Communications, Media Strategy, Media Production, Revenue Management, Media Relations, Digital Media Strategy, Advertising, Content Creation, Social Media Marketing, Social Media, Storytelling, Brand Management, Video Production, Public Relations, Intellectual Property, Social Media Campaigns, Digital Marketing, Crisis Management, Communication Strategies