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    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • Status: New
      New
      U

      University of Pennsylvania

      The Cost of Care: Why is U.S. Healthcare so Expensive?

      Skills you'll gain: Health Policy, Health Systems, Medicare, Healthcare Industry Knowledge, Health Administration, Health Care Procedure and Regulation, Health Care, Systems Thinking, Long Term Care, Governance

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Platform Product Revival

      Skills you'll gain: Sprint Retrospectives, Service Recovery, Drive Engagement, Technology Solutions, User Feedback, Customer Engagement, Technical Product Management, Change Management, Active Listening, Performance Review, User Experience, Decision Making, Continuous Improvement Process

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Performance Reviews: Streamline Feedback Processes

      Skills you'll gain: Performance Review, Generative AI Agents, Employee Performance Management, AI Personalization, Workforce Development, Employee Coaching, People Development, Human Resource Strategy, Constructive Feedback, Performance Analysis, Automation, Coaching, Data-Driven Decision-Making, Continuous Improvement Process, Trend Analysis, Analysis

      Beginner · Course · 1 - 4 Weeks

    • F

      Fundação Instituto de Administração

      Fundamentals of Marketing

      Skills you'll gain: Value Propositions, Promotional Strategies, Marketing, Marketing Management, Target Market, Strategic Marketing, Marketing Channel, Product Marketing, Market Share, Marketing Strategies, Marketing Communications, Product Strategy, Market Dynamics, Consumer Behaviour, Product Lifecycle Management

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Cible démographie spécifique de l’utilisateur dans campagne de suivi

      Skills you'll gain: Social Media Campaigns, Social Media Marketing, Social Media, Target Audience, Campaign Management, Drive Engagement, Customer Engagement, Marketing Design

      Beginner · Guided Project · Less Than 2 Hours

    • H

      H2O.ai

      H2O Gen AI Ecosystem Overview - Level 2

      Skills you'll gain: Generative AI, Application Deployment, Artificial Intelligence and Machine Learning (AI/ML), MLOps (Machine Learning Operations), Real Time Data, Feature Engineering, Continuous Monitoring, Applied Machine Learning, Performance Tuning, Artificial Intelligence, Deep Learning, Data Processing, Machine Learning, Data Manipulation, Data Cleansing

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      MS Teams – Guest Access and Collaboration Management

      Skills you'll gain: Microsoft Teams, Azure Active Directory, Collaborative Software, Identity and Access Management, Windows PowerShell, Remote Access Systems, System Configuration, Telecommuting, Configuration Management, Live Streaming

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Project Network

      Data Querying in C#: Ecommerce Analytics API

      Skills you'll gain: Relational Databases, API Design, ASP.NET, Object-Relational Mapping, Databases, Query Languages, Back-End Web Development, Application Programming Interface (API), Restful API, SQL, Data Access, Data Manipulation, C# (Programming Language), .NET Framework

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Free Trial
      Free Trial
      W

      Whizlabs

      Design Security and Monitor Strategies in Azure

      Skills you'll gain: Authorization (Computing), Authentications, Azure DevOps, DevSecOps, Security Controls, Performance Tuning, Identity and Access Management, Microsoft Azure, System Monitoring, DevOps, Continuous Monitoring, Role-Based Access Control (RBAC), Personally Identifiable Information, Application Performance Management, Vulnerability Scanning, Azure Active Directory

      Intermediate · Course · 1 - 4 Weeks

    • P

      Packt

      Salesforce Integration With External Systems Part 2

      Skills you'll gain: Authentications, Salesforce, Salesforce Development, Application Programming Interface (API), Systems Integration, Software Documentation, Postman API Platform, Restful API, Cloud-Based Integration, Workflow Management, Data Integration, Integration Testing, Web Development Tools, Authorization (Computing)

      Advanced · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      Practical Pentesting

      Skills you'll gain: Penetration Testing, Cyber Security Assessment, Vulnerability Assessments, Cyber Operations, Data Security, Cybersecurity, Test Tools, User Requirements Documents, Authorization (Computing), Technical Documentation, Computing Platforms, Requirements Analysis, Command-Line Interface, Technical Communication

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Sales Reps: Streamlining Lead Qualification

      Skills you'll gain: Sales Strategy, Lead Generation, Prospecting and Qualification, Sales Pipelines, Sales Process, Sales, Sales Management, Data-Driven Decision-Making, Generative AI Agents, Customer Relationship Management (CRM) Software, HubSpot CRM, Business Process Automation, Automation

      Intermediate · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer insights courses

    • The Cost of Care: Why is U.S. Healthcare so Expensive?: University of Pennsylvania
    • Platform Product Revival: University of Maryland, College Park
    • GenAI for Performance Reviews: Streamline Feedback Processes: Coursera Instructor Network
    • Fundamentals of Marketing: Fundação Instituto de Administração
    • Cible démographie spécifique de l’utilisateur dans campagne de suivi: Coursera Project Network
    • H2O Gen AI Ecosystem Overview - Level 2: H2O.ai
    • MS Teams – Guest Access and Collaboration Management: Packt
    • Data Querying in C#: Ecommerce Analytics API: Coursera Project Network
    • Design Security and Monitor Strategies in Azure: Whizlabs
    • Salesforce Integration With External Systems Part 2: Packt

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